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"Simple and effective tips to make e-Learning successful – lessons learned from various industries” Dr. Daniel Stoller-Schai, [email protected] Al Jouf University, Sakaka Al Jouf, April 2-3, 2014 NCeL 12th Seminar e-Learning Practices: Factors for Successful Performance
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"Simple and effective tips to make e-Learning successful – lessons learned from various industries” Dr. Daniel Stoller-Schai, [email protected]
Al Jouf University, Sakaka Al Jouf, April 2-3, 2014
NCeL 12th Seminar e-Learning Practices: Factors for Successful Performance
My Academic Background
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My Professional Background eLearning Pioneer in Europe/USA Director Education Design Switzerland
Hearing aid manufacturer, Nr. 1 Worldwide Global Education Design Manager
Largest Bank in Switzerland Director eLearning Design Switzerland, EMEA, Asia Pacific
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My current position Head of the business unit «LerNetz for Enterprises Solutions», Member of the board
Lecturer in MAS courses for eLearning, Knowledge Management and Social Media
Leonardo European Corporate Learning Award http://www.leonardo-award.eu Swiss eLearning Conference, www.selc.ch
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LerNetz AG: Headquarter in Bern We are specialized on the didactical conception and implementation of learning media and the design of blended learning scenarios.
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 5
What we see from our office
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LerNetz AG: Office in Zürich
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We cover all eLearning aspects
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LerNetz for Enterprises
Lernetz for Communica4ons
LerNetz for Schools
We practice virtual/mobile work
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Confluence Wiki
Yammer Plattform
Cloud/Mobile Computing
WebConferencing
We practice virtual/mobile work
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Agenda
! What is successful eLearning? ! The Framework: LerNetz Learning House o Learning Visions / -Strategy o Learning formats o Competencies o Technology Systems / Platforms / Authoring tools
! Summary
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What is successful eLearning?
What is successful eLearning?
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Learner
1. Enhance the learners motivation to learn
2. Focus learners on behavior-enhancing tasks
3. Create meaningful and memorable experiences Source: Dr. Michael Allen
Personal Learning Environment
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Learner
Source: https://ple.tugraz.at/index.php/wall/index
Personal Learning Environment
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 15 Source: https://ple.tugraz.at/index.php/wall/index
What is successful eLearning?
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Manager/Dean
Learning Designer /Producer
• Possibility to design interesting – state-of-the-art –learning processes
• Powerful authoring tools and learning platforms • Not only production of “boring” web based trainings
• Budget under control • Top level learning goals achieved • Learning Vision realized (if there is any)
What is successful eLearning?
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• No server, network and software issues • Few support cases • Easy updates and maintenance
Trainer / Moderator
IT Department
• Few dropouts in my courses • Excellent results at the end of a training program, • Transfer of knowledge into practice, • Active participation in learning communities
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What is successful eLearning?
It depends on the
perspective!
Trainer / Moderator
Manager/Dean
Learning Designer /Producer
Learner
IT Department
The Framework: LerNetz Learning House
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Trainer / Moderator
IT Department
Manager/Dean
Learning Designer /Producer
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 20
The Framework: LerNetz Learning House
Learning Vision / -Strategy
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Manager/Dean
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 22
Examples: Learning Vision
Background – Dr. Michael Allen
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http://www.alleni.com
Background
Rick Levine Doc Searls
David Weinberger Christopher Locke
Weinberger, D./Levine, R./Locke, C./Searls, D.: The Cluetrain Manifesto, Cambridge (MA) 2000.
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Current topics
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Compliance Training
Mobile Learning Workplace Learning
Blended Learning
Informal Learning
Print and eBooks
MOOCs
LMS vs. Learning Environment
User generated learning content
From vision to (measurable) goals
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VISION
GOALS
DASHBOARD
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The Framework: LerNetz Learning House
Learning formats | Self directed Learning
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Learning Designer /Producer
Self directed learning
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 31
Rapid learning
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User generated learning content
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Example: “Comicator”
http://handystar.ch
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 34
Example: “enhanced eBook”
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 35
Example: “Educational Movies”
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Example: “Videoserver”
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Example: “Learning App”
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Example: “Learning Games”
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The Framework: LerNetz Learning House
Learning formats | Collaborative Learning
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Learning Designer /Producer
WebConferencing
Virtual Classroom and E-Meetings
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 41
WebConferencing Phonak: Hybrid Customer-Training Switzerland – Hungary
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 42
Virtual Lectures
Die Wissenschaft
The audience The experts
Phonak E-Lectures
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 43
Virtual Conference „Phonak Virtual Conference“ with 400 participants from 40 countries in 4 languages
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 44
Hybrid conference
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“Head Learning Networks Cisco” speaks with participants of the 4th Swiss eLearning Conference 2013. www.selc.ch
3D Training-World
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© UBS / Vcomm 2009
3D Training-World
© UBS / Vcomm 2009
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3D Training-World
Emotion-Panel © UBS / Vcomm 2009
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The Framework: LerNetz Learning House
Learning formats | Social Learning
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Learning Designer /Producer
Example: Social Learning IBM
Source: Dr. Peter Schütt, IBM 2007
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Example: Social Learning UBS
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Types of communities
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7 Learning communities for formal learning programs
Example: Securitas AB, Sweden CEO of Securitas is the key blogger of the company. Source: Sune Nanberg et al., Securitas AB Screenshot Knowtech 2011 http://www.securitas.com/en/
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 53
An 8-step program to build up Learning Communities
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Initiation Start Mainte-nance
1. Information
2. Startevent
3. Preparation
4. Setup / Design
5. Training
6. Pre-Launch
7. Launch
8. Mainte-
nance and
Reporting
Initiation | Setup / Design
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Featured Participant
ETP Banner (optional)
Welcome Message Includes purpose
Actions
Important Links
Feature Section (e.g. Assignments)
��
A Day In the Life Blog
Discuss a topic/ Share an idea/ Ask a Question
Share a Success
Connect with Experts
�
�
Announcements �
Recent Content
Upcoming Events � �
��
�
(Source: Jive / UBS 2011)
Start | Launch
Pop 1 2 3 4 5
1: Switzerland (Red) 48 15% 1% 1% 2% 2%
2: Asia Pacific (Pink) 23 1% 23% 0% 1% 0%
3: Americas (Black) 35 1% 0% 12% 2% 1%
4: UK (Dark Blue) 22 2% 1% 2% 17% 8%
5: Europe EMEA (Grey) 6 2% 0% 0% 10% 37%
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The Framework: LerNetz Learning House
Learning formats | Testing / Assessments
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Learning Designer /Producer
Single Choice / Multiple Choice
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“Stop the movie…”
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Read article / answer questions
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Learning paths: Duolingo
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The Framework: LerNetz Learning House
Competencies
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
Trainer / Moderator
Blended Learning Design
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Business Need 1.Before Preparation
2. During Training
Event
3. After Evaluation
Regulatory Knowledge
Leadership Skills
Sale & Advisory Skills
and Knowledge
Social/Collaborative Learning
Self-Paced Face-to-Face Social/Collaborative (Learning Communities and others)
Social/Collaborative Learning
Social/Collaborative Learning
Informal Learning (learning environments to foster informal learning, pull approach)
Informal
All topics
4. Transfer
Change your face-to-face trainings
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Face-‐to-‐face Training Online Training Online Training
Follow up
One to many
Change your face-to-face trainings
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 65
Face-‐to-‐face Training Online Training Online Training
Follow up
Many to many
Hands on training for Phonak...
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 66
... and Didactial Templates
1. Educational Movies about Soldering techniques
2. Assessment
3. Virtual Classroom
4. Hands-on Training
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 67
The Framework: LerNetz Learning House
Technology Systems / Platforms / Authoring Tools
LerNetz Learning-House®
Learning Vision / -Strategy
Self directed Learning
Collaborative Learning
Social Learning
Technology Systems / Platforms / Authoring Tools
Testing / Assessments
Competencies
IT Department
Classical approach
69
LMS
WBT TEST
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG
Expanded approach
70
Video Virtual Classroom
Personalized Portal
Personalized Portal
Personalized Portal
Personalized Portal
eBooks User gen. content
LMS
WBT TEST
Community
WBT WBT
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG
Mobilize Learning
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HTML5 Responsive Design WLAN Connections and Flat Rates
Summary The two main factors are clear goals (What do we want to achieve with eLearning?) and communication across hierarchical levels and between different departments (Who is doing what? How can we achieve the goals together?)
Successful eLearning
Manager / Dean ! What is the Learning vision? ! What are the goals for eLearning? ! How do you measure it? ! Create a clear strategy and concrete
tasks for your eLearning team ! Explore the new learning formats
yourself 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 73
Trainer / Moderator
IT Departement
Manager/Dean
Learning Designer /Producer
Successful eLearning
Learning Designer / Producer ! Explore the new learning formats
yourself... and get familiar with the authoring tools
! Design blended learning scenarios, help to change face-to-face training
! Create learning events, not just courses
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 74
Trainer / Moderator
IT Department
Manager/Dean
Learning Designer /Producer
Successful eLearning
Trainer / Moderator ! Explore the new learning formats
yourself... And get familiar with moderation techniques
! Activate your participants on a community platform with tasks.
! Share best practices and successes. It is about storytelling!
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 75
Trainer / Moderator
IT Department
Manager/Dean
Learning Designer /Producer
Successful eLearning
IT Department ! Explore the new learning formats
yourself... and get familiar with the backend systems
! Be a partner of the eLearning Team ! Help to make eLearning processes
available on mobile devices ! Deliver great service and support
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 76
Trainer / Moderator
IT Department
Manager/Dean
Learning Designer /Producer
Thank you
! Dr. Daniel Stoller-Schai | Head of «LerNetz for Enterprises Solutions», Member of the board
! LerNetz AG – Network for interactive learning media, Switzerland ! Contact: [email protected] / www.lernetz.ch
! Dr. Daniel Stoller-Schai is an Education Design Expert with special expertise in Organizational Learning, eLearning, Knowledge Management, Social Media and Learning Architectures. He holds a master in Pedagogy and Computer Science from the University of Zürich as well as a PhD in Information Systems from the University of St. Gallen. Dr. Daniel Stoller-Schai worked as Director and Manager of Education Design for various companies in different industries. In addition, he is also the co-organizer of the Swiss eLearning Conference SeLC. In his current position he works for LerNetz AG in Bern as Head of «LerNetz for Enterprises Solutions» and Member of the board (http://ch.linkedin.com/in/danielstollerschai/en).
03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 77