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A slide deck for a speech to front line staff members of libraries.
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Screencasting foran Audienceof One
Mick JacobsenSkokie Public [email protected]://twitter.com/mickjacobsen
Phone
Fail
Better way?
How to make an accordion view1. Install CKK2. Install FileField3. Install Views4. Install Views Accordion5. Enable modules6. Enable permissions7. Create content type8. Add fields9. Enable permission for fields10. Add content11. Go to Views12. Filter everything but that content type13. Filter to only published items14. Pick the fields to be displayed15. Choose page view16. Provide a URL17. Probably good to do something with PathAuto here as well18. Etc.
What did I forget?
Fail
Better way?
IM
Guest: Hi
Me: Hi, can I help you?
Guest: Can you help me find a book?
Me: Sure, do you know the title?
Guest: It is titled Warriors
Me: the new George RR Martin?
Guest: Yes!
Me: Let me check
Me: I found it, would you like me to reserve it for you?
Guest: Yes, pls reserve it for me
Guest: How did you find it and how do you put something on reserve?
Me: ehhhh – it is difficult to explain via IM
They want to learn!?
Fail
Better way?
Face to Face
Fail
Better way?
Written Directions?
URL?
Screencasting
Traditional Screencasts
Learning curve
Expensive
Better way?
Written Directions
URLA Handout
A Traditional Screencast
Screencastingfor anAudience of One … finally
Example Screencast for One
Tools
Extra Equipment
Best Practices
Pleaseexplain
One Goal
Pace
Speak slowly
Move slowly
State points
Summarize
Perfection
Does it work?
What else?
Questions to ask
• Does screencasting improve the quality of service?
• Do patrons like it?
• Does it increase database hits, holds, etc?
• Does it work for all ages?
• Does the staff like it?
• Does it decrease interaction time?
Mick JacobsenSkokie Public [email protected]://twitter.com/mickjacobsen
Image Credits • http://www.flickr.com/photos/blackcustard/2277659606/sizes/o/ - Pinhole: Virginia Park• http://www.flickr.com/photos/aye_shamus/2929888687/sizes/o/ gather 'round kids, it's story time!• http://www.flickr.com/photos/mjm/109012753/sizes/o/ 3.6.06 Phony• http://www.flickr.com/photos/marcobellucci/3534516458/sizes/l/ Question mark• http://www.flickr.com/photos/l-e-e/2919561589/sizes/l/ IM• http://www.flickr.com/photos/thunderchild5/239876036/sizes/o/ back to back they faced each other• http://www.flickr.com/photos/newpn2000/1331429719/sizes/o/ MEXICO• http://www.flickr.com/photos/mladjenovic_n/3231390927/sizes/l/ 96 Maison de Fée• http://www.flickr.com/photos/pinksherbet/432734059/sizes/l/ Free Dirty Forgotten Sad Child Creative Commons• http://www.flickr.com/photos/pollyalida/2208649004/sizes/l/ West Hartlepool Public Library• http://www.flickr.com/photos/kayveeinc/4295970485/sizes/l/ Thus is his cheek the map of days outworn. ~William Shakespeare• http://www.flickr.com/photos/ride/1446398976/sizes/o/ transparent screen• http://www.flickr.com/photos/fatboyke/2668411239/sizes/l/ Slow Down .......You Clown!!• http://www.flickr.com/photos/twcollins/751221191/sizes/o/ Money• http://www.flickr.com/photos/ebolasmallpox/2179047732/ one is the loneliest number• http://www.flickr.com/photos/matthewfield/2306001896/sizes/l/ The largest QOTSA headline crowd to date• http://www.flickr.com/photos/skokiepl/3920533251/sizes/o/ 2nd Floor: Reference Desk• http://www.flickr.com/photos/hinkelstone/1357630710/sizes/o/ MISSILE STONEWARE• http://www.flickr.com/photos/kevinomara/3291034414/sizes/l/ The proper way to peel a banana. Discuss.• http://www.flickr.com/photos/peterfuchs/1239399915/sizes/l/ GOAL• http://www.flickr.com/photos/kaneda99/4146016291/sizes/o/ Go• http://www.flickr.com/photos/mrclean/371372515/sizes/l/ Horned Owl• http://www.flickr.com/photos/mr_beaver/3651146468/sizes/l/ thread and needle #1• http://www.flickr.com/photos/spodzone/2696082875/sizes/l/ Start & Finish: time, gentlemen, please• http://www.flickr.com/photos/ripizzo/2310929170/sizes/l/ Put Chocolate Pudding on the Top Shelf !!• http://www.flickr.com/photos/gi/64057063/sizes/o/ tantra // 'to sum up‘• http://www.flickr.com/photos/justageek/2300396608/sizes/o/ 55:366 - February 28: Teach• http://www.flickr.com/photos/bmindful/113996138/sizes/o/ Computer Virus Spreads to Humans• http://www.flickr.com/photos/gi/304120801/sizes/l/ giving thanks
