SATIS

FACTI

ON &

DISSSAT

ISFA

CTION

HAVE YOU EVER SATISFIED?

SATISFACTION

Satisfaction is a feeling of being contented or

satisfied. If you feel satisfied, it means you feel

that something is as good as it should be.

HAVE YOU EVER FEEL DISSATISFIED?

DISSATISFACTION

Dissatisfaction is a feeling of unhappy or disappointed of

something. If you feel dissatisfied, it means you feel

something which is not as good as you wanted to be

or expected it to be.

CONVERSATION

Waiter : “Is everything O.K. here?”

Man : “Yes thank you. Everything is fine.”

Waiter : “Is your steak satisfactory?”

Woman : “Quite good.”

Waiter : “How about roast beef, Ma’am? Is it O.K. too?

Woman : “It just right. Just the way I like it.”

Man : “I just wanna tell you something. I’m very dissatisfied with the condition.

Maybe you need to play same music. It will be fun, I think.”

Waiter : “I’ll try and take care of it. Anything else?”

Man : “Thanks”

ASKING ABOUT SATISFACTION & DISSATISFACTION

How do you like your room?

Is everything O.K.?

Is everything satisfactory?

Are you satisfied?

Did you find our service satisfactory?

Do you want to complain about something?

Are you satisfied with something?

EXPRESSING SATISFACTION

I really like my new haircut.

I’m completely satisfied with everything you’ve done for me.

It was satisfactory.

Everything is fine, thank you.

Everything was just perfect.

I'm happy enough with it.

I was okay. Not too bad.

Good enough.

EXPRESSING DISSATISFACTION

I am a little dissatisfied with the service here.

I am a bit disappointed with the program.

The food was lousy.

I'm tired of working here.

I don't like the color.

I have a complaint.

I'm very dissatisfied with the condition.

I want to make a complaint.

RESPONDING TO DISSATISFACTION

I see.

I'm sorry to hear that.

I'll look into it.

I'll see what I can do about it.

I'll try and take care of it.

QUOTES

Some people go through life and be satisfied that the glass was half full.

The other spent his whole life with regret that the glass

half empty.

The truth is: There is a glass with some water in it. After

it's up to you.

THANK YO

U

F OR

WA

T CH

I NG