Sample Document on Personal & Professional Development

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SAMPLE ON PERSONAL& PROFESSIONALDEVELOPMENT



Table of ContentsINTRODUCTION..........................................................................................................................3TASK 1...........................................................................................................................................31. Compare personal values and principles in HSC and compare them withprinciples of support in health care...............................................................................32. How personal and culture and experience influence own role insupporting the service users and organization & Current legislation andpolicies and changes to personal values can impact on work in HSC..............4

TASK 2A........................................................................................................................................42.1 Key influence on learning .........................................................................................52.4 How personal learning and development may benefit other ..................... 5

TASK 2B........................................................................................................................................62.2 Self assessment (SWOT analysis)...........................................................................6

TASK 2C........................................................................................................................................72.3 Monitor your progress against the plan according to the requirements 7

TASK 3...........................................................................................................................................83.1 Nature of different professional relationships in HSC ....................................83.2 Evaluate personal effectiveness in promoting and supporting the rightsof the individual ................................................................................................................... 83.3 Ways to resolve issues encountered in professional relationship ............ 9

TASK 5A........................................................................................................................................9TASK 5B......................................................................................................................................11LO2: Organizational structure and job roles ...........................................................11

TASK 5C ....................................................................................................................................12Log sheet ..............................................................................................................................12

CONCLUSION............................................................................................................................12REFERENCES............................................................................................................................13Appendix....................................................................................................................................15




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INTRODUCTIONIt is essential for individual to focus on personal and professional

development in order to acquire required skills and abilities so that individualmust focus on rendering quality treatment and services to their service users(Martin, 2004). Although, there are different needs and requirement ofpatients which needs to be accomplished by the care workers thus, they arerequired to and improve certain skills so that they can render quality careand treatment to their patients. Moreover, it can be said that developingand amending the skills of care worker is directly related with providingeffective and quality services to the services users.

For carrying out the study it is essential for understanding that how thepersonal values as well as individual principles influences and impacts theindividual contribution within the HSC setting. However, the report will alsounderstand the application of principles of professional engagement with theservices users which uses HSC services. Lastly, the task has beenundertaken to demonstrate processing and improving individual’s own skillsin relation to work with different other practitioners in the HSC.



TASK 11. Compare personal values and principles in HSC and compare them withprinciples of support in health care

Within HSC, there are different patients to whom the care workerrenders quality services so that they can provide quality services andattention to the pateints. However, patients in HSC possess differentpersonal values and principles which is influenced and affected by theprinciples of support within HSC sector (Mary, 2011). There are differentpersonnel rendering services within the HSC sector that mainly includes careworker, specialist, professionals as well as consultants that provide qualityservices to the patients so that they can easily recover from the illness.

An individual's personal value that is hope, faith, anti-discrimination,respect, privacy etc. must be taken into consideration by the care worker sothat they can easily carry out their task and activities in the setting (Speedand Gabe, 2013). For instance; service provider within HSC mainly focuseson attending the patients that suffers from non-infectious diseases ascompare to infectious diseases. But the principles of support in HSC mainlyfocus on respecting all the patients who suffer from various diseases.Therefore, in such situation care worker has the right to treat all the patientswith different needs so that they can render effective working practices inthe care home (Genkeer and et. al., 2002).



2. How personal and culture and experience influence own role in supportingthe service users and organization & Current legislation and policies andchanges to personal values can impact on work in HSC

Working as a care worker in the care home and hospital individual'sown personal, cultural values and past experiences influence their workingand activities in the HSC setting (Hurst and Patterson, 2014). It can be saidthat past experience of care worker also support them in rendering servicesto different disease patients as they have the experience to handle thatparticular patients. For instance; while serving the patient who is beingdiagnosed with the HIV disease, care worker would not disclose their identityto any other person as disclosing the identity in the past working days willresult in enabling negative environment at the workplace. Patients will notbe able to communicate with them as they are aware that particular patientis diagnosed with the HIV/AIDS and through talking the virus can betransmitted to them (Collins, 2009).

Another example include that whether good or bad experience in thepast it would support and affect their services that is being provided toservice users that is in the previous HSC organization patient do not followthe instructions that are provided by the care worker that lead to arise fedup situation for the care worker that often result in affecting their servicesthat they provide to the service users. Through gaining this experience careworker must concentrate on encouraging their patients so that they maytake proper medication and obey the instruction provided by the care workeror practitioners (Mulholland and Turnock, 2012). In order to protect andsafeguard the interest of the service users government or HSC organizationframe and enforced new developments that is new legislation, new priorities,codes of practices etc. that positively impact the work within HSC setting.









TASK 2AThere are different approaches and theories of learning that must be

used by an individual so that they may easily acquire and gain the learningthat support them in rendering quality services according to the requirementand needs of the patients. The different theories of learning include Honeyand Mumford, Kolb learning, VARK style etc. that support the care worker inenhancing their learning (Boyatzis and Kolb, 2005).2.1 Key influence on learningThere are different elements and factors that influences on individuallearning include-Previous learning and experiences- One of the major key that influencesthe individual learning within the HSC setting include past or previousexperiences. Past experiences support the individual care worker inamending the required skills and abilities that they require in thecontemporary scenario to recover their patients from the illness (Currie,2007).Formal versus informal learning- Another factor that influence thelearning include selecting the appropriate learning method that wouldenhance the skills and abilities as well as knowledge that will be fruitful forthe HSC organization as well as to the services user also. Formal learningfocuses on classroom learning that outcome in gaining practical knowledgefor rendering services to different disease patients.Learning style- Another factor that influences individual learning includeadopting effective learning style that suits the individual in acquiringknowledge. There are different form of learning styles that mainly includereading articleTASK 2Cs, books, attending lectures, visual learning through



presentation that enhances the knowledge and result in rendering ordelivering proper services to the patients of HSC (Cooke, 2012).Learning environment- Although, effective learning environment also actas the significant factor that influences the learning of individual or careworker in the HSC setting. With the help of collaborative or effectiveenvironment within the HSC it will motivate the care worker in adopting thelearning the support them in present as well as future scenario (Dealtry,2004).2.4 How personal learning and development may benefit other

Personal learning and development is significant for the care workerthose who render treatment and medication services to the different diseasepatients as it support them in enabling their personal growth and alsoenhance their skills and abilities to maximize their own potential so that theymay render proper services within HSC. However, with the help of personallearning and development I can easily assess my current skills and qualitiesand the required skills within the HSC setting so that I can easily raise myindividual efficiency in treating the patients and different service users(Whitefield and Kloot, 2006). Furthermore, personal learning anddevelopment also assist me in the future scenario while renderingmedication services in the other HSC setting. In addition to this, in thecontemporary scenario to meet the different needs and requirement of thepatients it is important for the care worker to focus on continuousdevelopment that support them in enhancing the knowledge and skills sothat they can easily render services to different disease patients (Wilkins,2007).



TASK 2B2.2 Self assessment (SWOT analysis)

StrengthMajor strength is that I posses effectiveanalytical skills.Effective time management skills supportme in giving time to each and every patientin the proper manner.I possess effective communication andlistening skills that support me at theworkplace to easily communicate with theservice users and other colleagues at theworkplace (Wright, 2009).I also feature effective social skill thatsupport me to deliver quality treatment andcare to service users.

WeaknessMy weaknesses are that I anineffective in managing stress thatact as barrier in my career I amunable to manage stress at theworkplace.Another weakness is that I am poorat managing the conflict that ariseswithin the HSC setting.I have less experience in HSC whichis affecting my working.

OpportunitiesI have opportunities to attend seminars aswell as lectures to develop and improve myskills and abilities.I also have the opportunity to work in otherHSC setting as intern so that I can easilygain knowledge regarding the work in HSCsetting.

ThreatsThe major threat existing within theservice industry include recession asit will directly impact employment aswell as it will also affect growthwithin the HSC setting (Penuel andet.al., 2007).



Areas Things I do well Areas required to bedeveloped

Communication area I possess effective oral andwritten skills which support mein maintaining record of eachand every patient.

In the future area it must beamended and developed byme so that I can easilycommunicate with each andevery service users. As, thereare different patient thatpossess learning disability so itwill be effective for me todevelop communication skillsin the future (Repa, 2010).

Technical area I possess effective technicalskills that support my activitiesand work within the setting.Through this, I easily workupon the office application andmaintain the data of patients.

In future, to develop orimprove my technical and ITskills I must focus on obtainingIT degree so that I can performmy activities in an theeffective manner.



TASK 2C2.3 Monitor your progress against the plan according to the requirements

Activity (3 months) Skills gained Time-scale

Brain storming session Stress management 6 weeks

Group discussion Managing conflict 8 weeks

Activity (6 months) Skills gained Time-scale

Team meeting ofdifferent professionals

Team skills 15 weeks

Communicating withdifferent patients andcare workers

Communication skills 20 weeks

Activity (1 year) Skills gained Time-scale

Managing all theresources within the HSCorganization

Managerial skills 45 weeks

Leading care worker Leadership skills 40 weeks









TASK 33.1 Nature of different professional relationships in HSC

Within HSC setting it is essential to have different professionalrelationship that will render variety of services and care to the patients sothat they can easily recover from the illness and various diseases (Rhoton,Bowers and Shane, 2001). As per the case scenario, working in the Day carethey mainly communicate with range of carers, professional to councillorsetc. so that they may overcome the incident related with the roaming ofpatients out of the Day care centre. The nature of different professionalrelationship in the Day care centre include-

Professionals and service user- one of the major professionalrelationship within the Day care centre is of professional and service users.Professionals provide quality treatment and medication to the mental healthpatients, dementia and learning disability patients so that they may providequality care to them so that they can recover from the diseases.

Counsellor and service users- Another professional relationship withinthe setting include relationship of counsellor and patients. Counsellor willprovide guidance to the patients so that they may not roamed out of the Daycare centre as it will be dangerous for them (Dickinson and et.al., 2010).

3.2 Evaluate personal effectiveness in promoting and supporting the rights ofthe individual

Personal effectiveness in promoting and supporting the rights ofindividual can be evaluated through assessing the medical and social model.Under the medical model disabled patients is regarded as the major problemthat need to be altered by providing proper medication and care to them.The model is also termed as negative framework that depicts that people as



considered as disabled due to different health problem (Dhanam, 2008). Forinstance; in the given case scenario, 60 years old patient with severedementia has leave the care home with the wandering habits. Therefore, thepatient has impairment that is defined as problem and individual need to bechanged under this model. On the contrary, other is social model is definedthat patients will be not consider as disabled due to sickness. However, theyfocuses that they are said to be disabled as society perceive them asdisabled patients.

3.3 Ways to resolve issues encountered in professional relationshipThere are different ways that MDT within the Day care centre can

easily resolve the issues and problem that has been encountered in theprofessional relationship. The different ways are-

Proper training- The foremost and effective way to resolve the variousissues that has been encountered within the professional relationshipinclude through providing proper training to the professional and careworker so that they may resolve the issues sand problem in theeffective manner (New developments in health and social care, 2015).Discussion- Another method that may be used in the Day care centreto resolve the issues arises in the care home by patients roaming outof the care home. With the help of proper discussion they can easilymaintain the relationship with professionals and patients with differentmental health condition, dementia, learning disabilities etc.



TASK 4AReflective account

Alwaysappropria

Mostlyappropria

Notalways

Notappropria

Dress &AppearanTimekeepingAttendanceAbility towork withotherAbility totalk tostaff&peoplewho useWillingnessto learnWillingnessto take anactive partinAbility tounderstand& followinstructionWillingnessto ask forReliability

MaintainconfidentialSafetyconscious



What do you think you have achieved from placement?

With the help of placement I have achieved my main goal and purposethat is to work in the reputed HSC organization. However, with the help ofplacement I can also properly work and render quality services in to thepatients so that they should recover from the illness. Furthermore, havingplacement in the large HSC setting would also amend my skills and abilitiesthat support me in rendering quality services.

Which of your targets do you think you have achieved?

From the above reflective account I have achieved my target that isenhancing my personal growth enhancing and raising the level of skills andabilities with the proper training by undertaking PPD plan of individual.

What do you think the staff and people who use the service learned from you?

At the time when I deliver services and treatment to the patients otherstaff and people that uses my services learned various things from me that istype of treatment that I provide to individual with different diseases.









TASK 4BLO2: Organizational structure and job roles

Job title: Supervisor in care homeWhat qualifications are needed for this role?

I have done graduation in the field of HSC

What is your role within the organisation?My primary function within the HSC organization is to understand the basic requirementand needs of the patients who uses their services so that I can easily provide them careand services to recover form the illness.

What are your responsibilities in regards to your client group?My main duty in regards with the clients group will focus on providing the care servicesto the patients with the proper procedures and resources. However, I have also dutyregarding resolving the issues and problem that arises at the workplace.

Are you governed by any professional bodies? If so, how?No

How does this governance link to codes of practice?

What opportunities are there for further training and development in this area?(Career opportunities/ pathways)? You may wish to include a diagram to show this

In the present context I have been provided with the proper training and developmentsession that amend my skills and abilities. Further in the future it will provide me anopportunities to enhance the level of my skills so that I can easily proper services to thepatients without the assistant of any professionals.

How does the job role work as part of a multi-disciplinary team?

As multidisciplinary team my job role is to communicate with different professionals inthe HSC setting.



TASK 4CLog sheetDates Hours per day Activity Undertaken19-1-2016 to 21-1-2016 9am to 1pm 5 hrs I will attend seminars

and lectures to gain theknowledge regardingparticular field andarea.

22-1-2016 to 31-1-2016 10am to 4pm 7 hrs I must undertakeclasses for obtainingthe knowledgeregarding the differentlaws and legislationapplicable within theHSC organization.

1-2-2015 to 5-2-2016 11 am to 1 pm 3 hrs Will measures differentkind of patients in theHSC.

6-2-2016 to 10-2-2016 1pm to 3 pm 2 hr I will undertake theactivities that supportme in understandingthe laws that arerequired in thecontemporary scenario.



CONCLUSIONFrom the above report it can be summarizes that to provide quality

and effective treatment it is essential for individual to focus on amendingtheir skills and abilities so that they should personally develop their abilitiesand skills. Moreover, the report has also focuses on variety of tools such asSWOT analysis as well as personal development plan that support theindividual in growing and amending the overall skills and abilities requiredfor rendering services in the HSC setting.









REFERENCESBooks & Journals

● Boyatzis, E. R. and Kolb, A. D., 2005. From learning styles to learning skills:the executive skill profile. Journal of management psychology.

● Collins, S., 2009. Health and Safety: A Workbook for Social Care Workers.Jessica Kingsley Publishers.

● Cooke, A. N., 2012. Professional development 2.0 for librarians:developing an online personal learning network (PLN). Library Hi TechNews.

● Currie, G., 2007. Managing for Health. International Journal of PublicSector Management.

● Dealtry, R., 2004. The savvy learner. Journal of Workplace Learning.● Genkeer, L. and et. al., 2002. Who Cares? Examining the Health and

Social Care Workforce. Journal of Integrated Care.● Hurst k. and Patterson, K. D., 2014. Health and social care workforce

planning and development – an overview. International Journal of HealthCare Quality Assurance.

● Martin, V., 2004. Leading Interprofessional Teams in Health and SocialCare. Psychology Press.

● Mary, M., 2011. A Beginner'S Guide To Critical Thinking And Writing InHealth And Social Care. McGraw-Hill International.



APPENDIXThings I do well Areas I need to develop

and whyCommunicationHow would you describe yourcommunication skills? (think aboutVerbal as well as Non-Verbal Skills);

I have verbal skillsthat support me incommunicatingwith the patientsand colleagues.

Therefore, I must require toamend my non-verbal skillsso that I can easilycommunicate with differentdisease patients.

Have you received any special training inregards to your communication skills?

No, I have notreceived trainingregarding theenhancement ofcommunicationskills

Are you able to use Makaton/ BritishSign Language or other skills tocommunicate with a range of serviceuser groups?

Yes I am able to usMakaton/Britishsign language thatsupport me incommunicatingwith temporarydisabled patientsand service users.

Working with OthersAre you able to work effectively ina team (personal / professional)?

Yes

Do you understand & respectprofessional boundaries?

Yes

How are you at giving & receiving feedback I am effective at providingfeedback to the patients.

Are you a member / leader of a group Member of thegroup

But in the future I want tobecome leader of the group



Are you able to present yourselfwell at interviews?

Yes

Are you judgemental? No

Are you motivated? Yes

Are you focused? NoCan you communicate in languagesother than English?

Yes

Can you communicate with a range ofservice users with differentcommunication needs?

I must amend and improvemy communication skills sothat I can easilycommunicate with thedifferent service user with

TechnicalWhat are you IT skills like? Do youpossess any IT qualifications?

Have effective ITskills

What are your research skills like? In the future I need todevelop my reseaerch skillsso that I can easily research

Can you use any specialised equipment? No

Do you know how to dopresentations using Microsoft etc.

Yes

Personal Skills and QualitiesAre you well organised? Yes

How would you judge your studyskills? Think about literacy; numeracyand so on.

Are you able to present yourselfwell at interviews?

Yes

Are you judgemental? No

Are you motivated? YesCan you communicate in languagesother than English?

Yes

Can you communicate with a range ofservice

Yes







Education

Sample Document on Personal & Professional Development