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Saber Middle East is a vibrant training & consulting firm dedicated towards serving companies in the MENA region to achieve operations excellence and lead through partners who have over 15 years of international experience in USA, Brazil, the Middle East and GCC countries. Saber {stands for knowledge, learning, wisdom and wit in Spanish / Portuguese} was founded with the main objective of serving companies by transferring knowledge about best-in-class practices to unleash their potential in Operations, Supply Chain & Logistics, and take their business and financial performance to higher levels. Our mission is to help companies improve their performance and develop their talents to sustain competitive advantage leading to growth. Saber Middle East is an exclusive representative in Lebanon & Syria for the International Purchasing & Supply Chain Management Institute (IPSCMI) and the Chartered Institute of Logistics & Transport (CILT) offering their internationally accredited certification & qualification programs.
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www.saber-mena.com
Corporate Profile
Knowledge Transferred | Transferencia del Saber
www.saber-mena.com
We have the history and integrity
Over 20 years of international experience
Several clients in the Middle East region & across the globe
Practical solutions that can be implemented
Focus on people and building capacities
Excellent problem solving skills combined with strategic planning
Passionate about what we do!
© Saber Middle East – All Rights Reserved
Who We Are
“The winner is the chef who takes the same ingredients as everyone else and produces the best results”
~Edward de Bono
www.saber-mena.com
Our Geographical Presence
© Saber Middle East – All Rights Reserved
Over 20 years of International Experience
Qatar USA
Brazil
China
KSA
Lebanon
UAE
Partners & Alliances
Jordan
www.saber-mena.com
Alliances & Subject-Matter Experts
Some of our partnerships include:
Subject Matter Experts
Supply Chain & Logistics
Operations Management
Sourcing & Procurement
Logistics Management
Training & Development
International Trade & Procurement
Sourcing & Manufacturing
Distribution & Customer Service
Strategic Alliances
© Saber Middle East – All Rights Reserved
www.saber-mena.com
We help increase shareholders’ value by:
Enhancing revenues
Boosting productivity
Building capacities
© Saber Middle East – All Rights Reserved
What We Do
Focusing on Clients’ Interests
Cutting costs
Improving performance
Developing people skills
www.saber-mena.com
What We Do
EXCELLENCE is not an act, but a habit!
Ensuring your success through:
Business Consulting
Training & Development
Market Research & Analysis
Talent Recruitment
© Saber Middle East – All Rights Reserved
www.saber-mena.com © Saber Middle East – All Rights Reserved
Industries We Cover
Our expertise covers a wide variety of industries, including:
Working with the region’s businesses
Manufacturing Food & Beverage 3PL / Transport
Healthcare & Pharmaceuticals
Trade & Services {Retail / Wholesale}
Consumer Packaged Goods
www.saber-mena.com
We concentrate on the Bottom Line
Increase in Shareholder
Wealth
Time
is
shortened
Initiatives
are
implemented
Business Impact
© Saber Middle East – All Rights Reserved
Solutions We Provide
Focusing on Business Impact
www.saber-mena.com
We help in rejuvenating companies to:
Initiate Business Transformation!
Stay ahead of the competition
React very agile upon changing demands
Support reaching sky high objectives
Secure sustainable and profitable growth
© Saber Middle East – All Rights Reserved
www.saber-mena.com
Our Integrated Approach
Saber will transform and improve your business through its proven methodology:
© Saber Middle East – All Rights Reserved
1. Confirm the direction
for the way forward through data gathering &
analysis of people, processes and systems
2. Design the solutions
necessary for progress based on the outcome of
the previous phase
4. Audit the implementation
of the business model as well as the operations post-implementation to maintain proper compliance
3. Enable the people of the
organization to make the best practices stick through new policies and procedures
1
2 3
4
Our core competence promotes
Operations Excellence
To improve your bottom line!
Our expertise lies within the functions of:
Supply Chain & Logistics Strategy
Sourcing & Cost Reduction
Business Process Re-engineering
Performance Improvement
Capacity Building & Development
www.saber-mena.com © Saber Middle East – All Rights Reserved
Benefit from our Certification process for GSP & GDP
GSP – Good Storage Practices
GDP – Good Distribution Practices
www.saber-mena.com © Saber Middle East – All Rights Reserved
Utilizing the Saber Capacity Building Program
Operational excellence can be achieved through our capacity building program that addresses the entire business value chain :
Key Areas Covered
www.saber-mena.com © Saber Middle East – All Rights Reserved
Focusing on Key Technical Areas
Supply Chain 101: The Basics
Supply Chain Management Fundamentals
Supply Chain Planning & Demand Forecasting
Risk Management in Supply Chain & Logistics
Procurement & Sourcing Best Practices
Negotiation Skills for Better Procurement
Tendering, Procurement & Negotiation Skills
Project Management Essentials
Supply Chain focus
Logistics & Transportation Management Essentials
Warehousing Best Practices
Stock Control & Inventory Management
Excellence in Warehousing and Inventory Management
Manufacturing & Operations Management
Operations Management: 10 Critical Decisions
Customer Service Management
Lean Six Sigma
Logistics & Operations focus
www.saber-mena.com © Saber Middle East – All Rights Reserved
Complemented with Soft Skills training programs
Effective Negotiation Skills
Business Etiquette
Creative Problem Solving
Critical Thinking Skills
Cultural Competency
Communication Skills
Resolving & Taking Control of Conflict
Interpersonal Skills focus
Managing Teams
Real-World Project Management
Time Management
Selling Essentials
Customer Service Management
Leadership 101
Adapting Your Leadership Style
Managerial Skills focus
www.saber-mena.com © Saber Middle East – All Rights Reserved
Saber Academy programs are internationally accredited
The American Certification Institute (ACI) is a premier professional certification institute well-known in the United States and the world. It was founded in the USA in 1999. Its Corporate Headquarters is in Lewes, Delaware, USA and it has numerous alliance partners in the US, China, Dubai, Singapore, Malaysia, Egypt, Romania, Lebanon, Russia, Poland, Jordan, India and other countries.
The International Purchasing and Supply Chain Management Institute (IPSCMI) is a prestigious and elite training institution, offering the best certification solutions to supply chain professionals worldwide. Headquartered in Delaware – USA, the IPSCMI is a top-of-the-range training institution offering a complete “portfolio” of training, education, and professional certification programs .The IPSCMI has a large set-up of allied partners worldwide and it has chosen Saber Academy as its exclusive partner in Lebanon & Syria.
Pebble Hills University, USA (PHU) is a team of dedicated professionals, academicians and intellectuals who are meticulous in their fields and have worked obstinately to make PHU a truly transnational University.
To provide business excellence!
Our alliances expertise includes the below:
Business & Strategic Planning
Organizational Development
Human Resources Re-structuring
Talent Search & Acquisition
IT Systems Selection & Integration
Our expertise is complemented with
Alliances Support
www.saber-mena.com
• Turning knowledge into action
© Saber Middle East – All Rights Reserved
Providing VALUE and BENEFITS
Enhancing Client Satisfaction &
Improving Bottom Line
Increasing Productivity
Saving Time
Reducing Costs
• Providing practical
solutions to gain your confidence & trust
• Being a part of your team and walking hand-in-hand towards success!
www.saber-mena.com
Why Saber?
“Knowledge is Power” ~English Proverb
© Saber Middle East – All Rights Reserved
www.saber-mena.com © Saber Middle East – All Rights Reserved
Qualified Team of Experts
A well-qualified team with over 40 years of combined experience…
•Professional diversified experience for some of the largest corporations in the region Expertise
•Young executives with high professional standards gained from working at various multinational companies along with career practices over numerous countries
Practices
•Equipped with advanced degrees and certificates from highly reputed institutions. Accredited consultants from SQI (Service Quality Institute), IPSCMI (Int’l Purchasing & Supply Chain Mngmt Institute) and loSCM (Institute of Supply Chain Management)
Qualifications
www.saber-mena.com © Saber Middle East – All Rights Reserved
Founder & GM Profile – Saiid Saber
A well-qualified Business Consultant and Trainer with over 17 years of international expertise and a special focus on the Middle East region.
Instructor & faculty member in the Business Information & Decision Systems track at the Suliman S. Olayan School of Business, American University of Beirut.
Professional experience diversified from Business Development and Operations Management to Strategy and Value Chain Consulting for some of the largest corporations in the region.
Young executive worked at leading organizations including the American University of Beirut, Emirates Airlines, Webb Consulting Brazil and ROX Saudi Arabia.
Work missions & projects extended over numerous countries including Brazil, Kuwait, Lebanon, Qatar, Saudi Arabia, United Arab Emirates and the United States.
Prior training experience of 2000+ professionals from over 90 companies in more than 12 different countries.
Received several regional awards including his selection as a Young Arab Business Leader for 2008 by Young Arab Leaders (in Dubai) & awards from Toastmasters International and The Rotary Foundation in USA.
LinkedIn Profile: www.linkedin.com/in/saiidsaber
“The winner is the chef who takes the same ingredients as everyone else and produces the best results!” ~Edward De Bono
www.saber-mena.com © Saber Middle East – All Rights Reserved
Clients Factsheet
of our clients have rated our programs as either Excellent (88%) or Very Good (10%)
of our clients were happy in their experience with us: Strongly Agree (91.3%) & Agree (8.2%)
98%
99.5%
Based on actual client feedback forms
of our clients have done more business with us WITHIN THE SAME YEAR of first engagement
70%
of our clients are still loyal customers with high satisfaction ratings overall their engagement
96%
www.saber-mena.com
Our Pride – Lebanese Clients
Aïshti
American University of Beirut
Atrissi Pharmaceuticals
Bach Snacks
BEFCO Distribution
Bank Audi
Biomedic
BLOM Bank
Bohsali Foods
Brasserie Almaza (Heineken)
Byblos Bank
Ciment de Sibline
Daher Foods (Master ,Poppins)
Dima Healthcare & Dima Marketing
Edghurst Offshore
El-Haceb company
Energytech
F.A Kettaneh
FDC – Food & Drug Corporation
FreeGoZone (Beirut Port Free zone)
Gezairi Transport
Harkous Chicken
HOLDAL - Ets. Georges Abou-Adal Co.
Hotel-Dieu de France Hospital
Int’l Timber Company
Irada MC (Cappucino Restaurants)
Kallassi Group (Arla Foods, Danika, Kallassi Trading Corp, Servika)
Khoury Home Appliances
Kilzi & Co
Lebanese American University
Lebanese Development Network
Lebanese Roasting Group (Barista Espresso, Café Daniel, Castania Nuts)
LEPEQ Fabrication
Les Fils de Chafic Halwany (Siblou, Plein Soleil)
Luxury Clothing Company
Malik’s Bookshop
MASCO (Middle East Aviation Services Co.)
Matta et Associés
MEAG (Middle East Airlines Ground Handling)
Mitsulift and Equipment
Mobile Company touch (by Zain)
Roadster Diner
Royal Gourmet
Saka Trading
Schindler Lebanon
SEALCO (LG electronics)
Serum Products
Ste Georges et Antoine Gannagé
Sofil Catering
Studiovision – mtv
Technomania
Toy Market Trading
UNI | fam (Automotives)
Zaatar w Zeit
© Saber Middle East – All Rights Reserved
www.saber-mena.com
Our Pride – Regional & Global Clients
Abela & Co. (UAE)
AC-Holding (SAMSUNG Levant)
Al-Bonian Group Ali Bin Ali Group (Qatar)
American Voices (USA)
Arabian Bemco Contracting Aramex International Ashad Real Estate (KSA)
Azadea Group Averda Group (Sukleen, Sukomi)
Beam International (Africa)
Boubess Group Cadbury Adams (Kraft Foods)
Café Najjar CCL Group (DH Holding)
Chemonics International (Leb & USA)
CSR - Al Ahli Holding Group (UAE)
Dar Al Riyadh (KSA) Debbane Group Decorelle (Qatar)
Douaihy Pour Le Bois (Leb & Africa)
Eye 2 Eye Optics (KSA)
Food Service Co. “Opera” (Qatar)
FVC – First Video Conferencing Guardia Systems Gulf Warehousing & Logistics (KSA)
Hikma Pharmaceuticals (LB Office)
INDEVCO Group (Masterpak, Repro Center, Sanita, Unipak, Unipak Tissue Mill)
INTRAMURO
Jubaili Bros
Kaizee (Lebanon & Qatar)
Lunasat (telecom)
MAGRABI Retail (Lebanon, Egypt & KSA)
MedSurg Supplies (Lebanon & KSA)
MEPEQ, Middle East Packing Equipment
MEDCO, Middle East Dredging Company (Qatar)
MILAHA (Qatar)
Oryx GTL (Qatar)
Petrotec (Qatar)
Philadelphia Pharmaceuticals (Jordan)
Pierre Fabre Medicament (Middle East)
Promedz (Lebanon & Jordan)
QAFAC, Qatar Fuel Additives Company
QAFCO, Qatar Fertiliser Company
QAPCO, Qatar Petrochemical Company
Rafic Gazzaoui & Co.
Sanofi-Aventis
Setraco Holding (Lebanon & Africa)
SETS (Dell Exclusive Agent)
Sodamco Holding (Lebanon & GCC)
Speaking Roses International
Technica International
United Development Co. (Qatar)
UNDP, United Nations Development Programme
Wafic Idriss Holding
Webcor Group – Incoserv
© Saber Middle East – All Rights Reserved
www.saber-mena.com
Consulting Training Development
Knowledge Transferred | Transferencia del Saber
Get social with us online!…
Twitter www.saber-mena.com/twitter
Facebook www.saber-mena.com/facebook
LinkedIn www.saber-mena.com/linkedin
Google+ www.saber-mena.com/plus
Blogosphere www.saber-mena.com/blog
YouTube www.saber-mena.com/youtube
AMMAN BEIRUT DOHA DUBAI JEDDAH SIPCO SOLUTIONS SABER MIDDLE EAST IDARAT SABER LIAISON MOSANADA
+962 6 556 0441 +961 5 430 574 +974 4455 1555 +971 55 619 8572 +966 2 607 6970
+962 77 232 3085 +961 3 977 280 +974 6673 2303 +971 56 624 9677 +966 55 899 3332
[email protected] [email protected] [email protected] [email protected] [email protected]
www.sipcosolutions.com www.saber-mena.com www.idarat.net www.saber-mena.com www.mosanada-sa.com