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Rosetta Stone for Language Learning: YAY or NAY? Gillian Lord University of Florida [email protected]

Rosetta Stone for Language Learning: Yay or Nay?

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Gillian Lord ACTFL2014 presentation San Antonio, TX

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  • 1. Rosetta Stone for Language Learning:YAY or NAY?Gillian LordUniversity of [email protected]

2. How many have heard of Rosetta Stone? How many have used Rosetta Stone? How many work for Rosetta Stone? 3. Why this topic? Powerful, omnipresent marketing Asserts that Rosetta Stone is theonly way to learn a language K-12 and higher education programs feelingthreatenedRosetta Stone spent $98.5 million onadvertising in 2011,up from $70.5 millionin 2010, according toKantar Mediawww.nytimes.com/2012/06/20/business/media/rosetta-stone-ads-emphasize-fun-not-efficiency.html 4. GOAL OF THIS PRESENTATION:to provide a global understanding, usingmultiple data sources, of the advantagesand disadvantages of the Rosetta Stoneprogram for learning (Spanish as) asecond/foreign language 5. How to assess such a program?1. Professional assessments2. (Previous) Empirical studies3. Student attitudes (a priori) *4. Perceived quality of materials *5. Affective factors *6. Outcomes The Does it work? question, consideringlearning in terms of:a) Self-perceived communicative abilities *b) Quantitative measures of communicative abilities *c) Qualitative measures of communicative abilities ** = my data 6. My data Participants University of Florida students enrolled in BeginningSpanish 1 (avg. age = 20) L1 English No other L2 proficiency (beyond h.s. requirement) Course designed for those with NO prior Spanishinstruction 3 environments: Classroom (C): N=4 Rosetta Stone (RS): N=4 Classroom+Rosetta Stone (RS+C): N=4Original population had20-25 participants ineach of the three groups. 7. My data Learning EnvironmentsClassroom In-tact section Followed regularsyllabus withstandard materialsRosetta Stone Self-selected (required byIRB) Not required to attendany regular class Used RS package(ConversationalSpanish): 16-week course designedto cover materialcomparable to a face-to-facebeginning class 6 units of Rosetta StoneVersion 4 TOTALeSpanish, each has 4lessons [Level 1, half ofLevel 2] Minimum of 6 RosettaStudioTM sessions Minimum of 8 hours inRosetta WorldTM Monitoring of programaccess and time on taskRS + Class In-tact section ofBeginning Spanishclass Same instructor ascontrol group Used Rosetta Stonematerials as theirtextbook (including allfeaturesdescribed for RSgroup) 8. Data used here (1)Quantitative Data Portion of Spanish CLEP test (grammatical competence) Versant Proficiency Test in Spanish (oral proficiency) Attitude survey (Likert, style, pre- and post) Acoustic analysis of vowel production in Spanishinterviews 10 tokens of /e/ extracted from each participantsinterview. Tokens separated for male and female Each formant measured at midpoint using Praat F1 and F2 extracted using a script and compared to standardnative values 9. Data used here (2)Qualitative Data Fluency analysis of Spanish interviews Total number of words spoken Number of Spanish words; Number of English words Number of dysfluencies Lexical density (number of unique Spanish words) Number of fillers/non-lexical items Content analysis of English interviews Affective factors Reactions to instructional materials Student perceived learning Language communication and use Other specific language problem or comment 10. Criterion 1:PROFESSIONAL ASSESSMENTS OFTHE ROSETTA STONE PROGRAM 11. Professional Assessments Godwin-Jones (2007, 2009) Traditional computer-based training programs often informed by technology specialists,not SLA specialists Rosetta Stone provides visualization feedback for specific sounds (pronunciation); mostlyaccurate Lafford, Lafford & Sykes (2010) Evaluate if programs provide the tools necessary for effective language learning, based onfeatures that research has shown to be important (interaction, relevant contextualizationof language, etc.) these products do not incorporate a number of the [necessary] research-basedinsights (e.g., the need for culturally authentic, task-based activities) that informed SLAscholars might have given them. Santos (2011) Lack of context General inability to respond to spontaneous student speech What Rosetta Stone calls interaction is a rather poor and limited version of what onewould encounter in a real-life conversation DeWaard (2013) Based on personal experience, professional reactions Not a viable replacement of current instruction at the postsecondary level 12. Criterion 2:EMPIRICAL STUDIES INTO THEOUTCOMES OF THE ROSETTA STONEPROGRAM 13. Empirical studies Vesselinov (2009) Commissioned by Rosetta Stone; RS beginning usersdemonstrated increased knowledge of the language after 55hours of use. Nielson (2011) Self-study programs in workplace; some success amongcommitted users, but extreme attrition. Stevenson & Liu (2010) Use of social interaction in web-based language learning tools;lack of ability to engage learners in true interaction; users donot take advantage of network opportunities. 14. Criterion 3:STUDENT ATTITUDES TOWARDSTHE ROSETTA STONE PROGRAM 15. Background questionnaire Why did you volunteer for the Rosetta Stoneclass-replacement option? I heard a lot of good things about RS and wanted to try it. Can better manage my time and schedule and move moreat my own pace without dealing with class. Sounded more beneficial. I was going to use my own to supplement educationanyway. 16. Criterion 4:PERCEIVED QUALITY OF THEROSETTA STONE MATERIALS 17. Student Impressions of Materials Comments from English interviews coded formentions of the Rosetta Stone materials 42/181 comments in RS group 80/124 comments in RS+C group Difficult to classify as categorically positive ornegative Main themes:1. Technology [Flexibility, Ease of use, Glitches]2. Approach to language learning 18. Sample student comments(Flexibility) Like youre able to kind ofdo it like on your owntime, you know, Im notlike restricted. Its nice not to go to class. I have always preferred tolearn language, like, onmy own. Its more flexible with myschedule. 19. Sample student comments(Ease of Use) Because its a lot of visual stuff,and I feel like Im a visual learner. I like Rosetta Stone a lot. Itspretty easy to use. World is good, I do the games. Oh, and you can do it on youriPad so Id do that a lot, liketake it to peoples houses, andtheyll all be like watching TV, andI would be like, doing my RosettaStone, so its very versatile. I like how its like uh, more like agame, so Im more willing toactually do it It was just kind of a lot harder [touse] than I expected. I just didnt show what words Ineeded to use before it. I [dont like] the lack of humaninteraction. Sometimes itll show the personspeaking, and sometimes itll saylike he or she, and sometimes itllbe I. And I couldnt tell thedifference. but it is tedious, a lot of it. 20. Sample student comments(Tech glitches) Im still having problemswith the computer. I cant get themicrophone to work I was doing my Studiosession and I had noaudio, like, I could hearthem, but they couldnthear me the wholetime. 21. Student Impressions(Language learning in general) I feel like its more like how younaturally learn the language insteadof like, These are your vocabularywords this week. I think the Studio session was themost interesting thing. Speaking it for sure [is hardest],because when you see it on paper itsa little bit but when it gives youfour options, its easier to be like, itsone of these four. The program is really good with liketeaching like vocabulary. With like vocabulary, its like reallygood, and you get by. Its just like the grammar, and how to like,put it together. You cant ask questions. You dont get any writing, and then all of asudden theres one writing thing. You have that whole grammar andconjugation issue on Rosetta, becausethey dont really explain it. You really need to have communicationwith a real person. I would enjoy getting more grammarlessons just to get a foundation ofknowledge, then building up on that. But Im glad to be in the class, too,because its really hard by itself. I think its helpful to have a teacher toexplain like, why things are. Rosetta Stone doesnt like, I dont know,hammer it down for you like they would ina normal grammar class. 22. Criterion 5:AFFECTIVE FACTORS ANDEMOTIONAL REACTIONS TO THEROSETTA STONE PROGRAM 23. Affective factors Comments from English interviews coded forany mention of affect/emotion Related to using the materials, learning, etc. andhow the learners felt in that respect 33/181 comments in RS group 8 positive towards RS, 8 negative, 17 unrelated 24/123 comments in RS+C group 2 positive towards RS, 9 negative, 13 unrelated 24. Student reactions/emotions I dont have a problemwith staying focused onmy computer at all. I like not having atextbook to worryabout. I like it a lot. Im kind of struggling. I didnt like the stories. Im always justfrustrated because Imlike, I dont reallyunderstand it. I feel like it should bemore structured. 25. Criterion 6:LINGUISTIC OUTCOMES OF THEROSETTA STONE PROGRAMa) Self-perceived communicative abilities 26. Perceived learning Comments from English interviews coded forany mention of perceived learning oroutcomes 34/181 comments in RS group 9 positive assessments, 22 negative, 3 unrelatedto materials 14/123 comments in RS+C group 8 positive assessments, 3 negative, 3 unrelated 27. Perceived learning I understood like the vocab. I feel like Im slowly learningand progressing to learn thelanguage. I do like the studio sessionsWhen I do do them, like I feellike it helps me more. I can understand almostalways what is being said. Learning a language just likeon your computer as opposedto like in person can actuallybe effective. Rosetta Stone doesnt give youtoo much, like, actualinstruction so you dont learn. I dont know how to use wordsin Spanish. Im just kind of like nervousabout going back to class. I dont feel as confident as Idid at that last meeting,honestly. We didnt ever have to likememorize the conjugations, soI dont know them, so I cantsay that it was super effective. It was just kind of a lot harderthan I expected. 28. Perceived learning(pre-post changes on relevantitems from attitude survey) Significant decrease among RS on item #11: Interacting via chat or telephone iscomparable to interacting face-to-face. Significant increase among RS and RS+C on item#19: I would prefer to learn a language on my owntime and at my own pace than in a group orclassroom setting. 29. Criterion 6:LINGUISTIC OUTCOMES OF THEROSETTA STONE PROGRAMb) Empirical measurements of communicative abilities 30. CLEP testAverage scores (converted to %)p = 0.16538.65 39.1747.50100.0090.0080.0070.0060.0050.0040.0030.0020.0010.000.00Classroom Rosetta Stone RS+class 31. Versant testAverage scores (converted to %)p = 0.62027.08 26.2520.00100.0090.0080.0070.0060.0050.0040.0030.0020.0010.000.00Classroom Rosetta Stone RS + Class 32. PronunciationAcoustic analysis of vowel /e/ No significant differencebetween groups or testtimes. Control males shows slighttrend toward more native-likeF1 values in finalinterview.RS = RS+Class = Classroom? 33. Criterion 6:LINGUISTIC OUTCOMES OF THEROSETTA STONE PROGRAMc) Discourse analysis reflecting communicative abilities 34. Final interview - ClassroomINTERVIEWER: Cuntame, qu te gusta hacer en tu tiempo libre, o los fines de semana?SL: Repitas, please.INTERVIEWER: Qu te gusta hacer?SL: Qu te gusta hacerINTERVIEWER: Te gusta ir a pelculas? Te gusta escuchar msica?SL: Uh, fin de semana?INTERVIEWER: S.SL: Uh, s. En fin de semana, yo yo estudio, uh, mucho.INTERVIEWER: S?SL: Uh, para mis exmenes. S. Yo tengo muchos examines en qumica orgnica, biologa, y laboratorio. Uh,s. Mucho, uh no, muy ocupado. So, no pelculas, no, uh, deportes.INTERVIEWER: Cul fue la ltima pelcula que viste?SL: Cul teINTERVIEWER: La ltima vez, the last time, que viste una pelcula.SL: Phew Hmm. Lets see dos menses.INTERVIEWER: Meses, mhm.SL: Meses. Ago. Cmo se dice ago?INTERVIEWER: Hace. Hace dos meses.SL: Hace, s.INTERVIEWER: Wow.SL: Yo no yo no veo muchas pelculas en Gainesville.INTERVIEWER: Qu pelcula fue esa, hace dos meses? Cmo se llamaba?SL: Uh, el pella pelcula cmo se dice was?INTERVIEWER: Era, o fue.SL: Era. La pelcula eraINTERVIEWER: No te acuerdas?SL: Yo no s. 35. Final interview Rosetta StoneINTERVIEWER: Mhm, y qu haces en Gainesville?SH: Um youre going to have to forgive me, my minds like blown Um, yo estoy estudiar.INTERVIEWER: T estudias? Y qu ms?SH: Yo trabajo en un restaurante de Dragonfly.INTERVIEWER: Y, con mucha frecuencia, vas de compras?SH: Yo no entend, repetirlo, por favor.INTERVIEWER: Con mucha frecuencia, vas de compras? Ir de compras significa go shopping.SH: All right, say that one more time, please.INTERVIEWER: Con mucha frecuencia, vas de compras?SH: Uh, no, uh, no voy a what did you, how did you say to go shopping?INTERVIEWER: Ir de compras.SH: No voy de compras.INTERVIEWER: Y, qu vas a hacer este verano?SH: Este verano, yo voy a visitar Brazil.INTERVIEWER: Vas a visitar Brazil, y vas a estudiar en Brazil?SH: No, um, yo voy a trabajar en Brazil.INTERVIEWER: Y, em, qu ms vas a hacer en Brazil? Vas a leer, vas a jugar deportes?SH: What am I going to do in Brazil? I thought I just answered that.INTERVIEWER: Solo trabajar?SH: I dont know, Im going on a missions trip, I dont know how to express that in Spanish,butINTERVIEWER: Pues, buena suerte, muchas gracias. 36. Ratio of L1/L2 words0.260.830.681.000.900.800.700.600.500.400.300.200.100.00Ratio of English-to-Spanish words used, by groupControl AverageRS + class AverageRosetta Stone Average0 = no English words produced1 = 1 English word produced for every Spanish word 37. Assistance requestsAverage # of clarification / assistance requests by group2.061.030.111.750.613.243.503.002.502.001.501.000.500.00# Clarification requests in Spanish # Clarification requests in EnglishControl Average RS + class Average Rosetta Stone Average 38. SUMMARY 39. Yay or Nay?1. Professional assessments2. Empirical studies3. Student attitudes (a priori)4. Perceived quality of materials5. Affective factors6. Outcomesa) Self-perceived communicative abilitiesb) Empirical measurements of communicativeabilitiesc) Discourse analysis reflecting communicativeabilities 40. What about overall time on task?GROUPCompletionRateAverageScoreTotal CourseUsage (hours)Total ClassTime (hours)Classroom 96.99% 90.77% 70.00 39.00RS+C 93.67% 98.63% 32.81 37.25RS 97.67% 95.88% 30.69 NA 41. But ? 42. IN CONCLUSION 43. 1. More research is needed. Further professional assessments of theprograms, as new features are added Continuing analysis of current data Empirical studies of outcomes andeffectiveness Attitudes and reactions Linguistic outcomes Larger, more diverse populations 44. 2. Rosetta Stone can be effective. In certain circumstances: Introduction and exposure to new languages Refresh skills previously acquired Excellent vocabulary presentation and practice Flexible for varied populations Highly motivated/diligent learners more apt tomake progressUndoubtedly better than nothing! 45. 3. BUT Based on multiple data sources, Rosetta Stonedoes not appear to be, or have the potential to bemore effective,faster,easieror(necessarily) more enjoyablethan other methods,such as common classroom-based approaches. 46. Keep an open mind about RS and othersimilar products. CALL continues to expand and develop. Rosetta Stone has acquired new tools andcapabilities. Knowledge of another language is alwaysvaluable. But dont believe everything the adspromise. Claims are largely unfounded so far. Immersion or classroom experiences remainmost promising methods of acquiring FLproficiency. 47. Thank [email protected] thanks to: UF College of Liberal Arts &Sciences UF CLAS Humanities ScholarshipEnhancement Fund Carlos Enrique Ibarra (statistics) Caroline Reist, Brandon Shufelt,Keegan Storrs, Diana Wade (RAs) Laura Bradley, Lisa Frumkes(Rosetta Stone) 48. Works Cited DeWaard, L. (2013). Is Rosetta Stone a viable option for L2 learning? Forthcoming in ADFLBulletin. Godwin-Jones, R. (2007). Emerging technologies; Tools and trends in self-paced languageinstruction. Language Learning and Technology, 11(2), 10-17. Retrieved 26 September 2012from http://llt.msu.edu/vol11num2/emerging/ Godwin-Jones, R. (2009). Emerging technologies: Speech tools and technologies. LanguageLearning and Technology, 13(3), 4-11. Retrieved 26 September 2012 fromhttp://llt.msu.edu/vol13num3/emerging.pdf Lafford, B., Lafford, P. & Sykes, J. (2007). Entre dicho y hecho : An assessment of theapplication of research from second language acquisition and related fields to the creation ofSpanish CALL materials for lexical acquisition. CALICO Journal, 24(3), 427-529. Nielson, K. B. (2011). Self-study with language learning software in the workplace. LanguageLearning and Technology, 15(3), 110-129. Retrieved 26 September 2012 fromhttp://llt.msu.edu/issues/october2011/nielson.pdf Santos, V. (2011). Review of Rosetta Stone Portuguese (Brazil) levels 1, 2, & 3.CALICO Journal,29(1), 177-194. Stevenson, M. P. & Liu, M. (2010). Learning a language with web 2.0: Exploring the use of socialnetworking features of foreign language learning websites. CALICO Journal, 27(2), 233-259 Vesselinov, Roumen. Measuring the Effectiveness of Rosetta Stone.http://resources.rosettastone.com/CDN/us/pdfs/Measuring_the_Effectiveness_RS-5.pdf. 49. Sample CLEP test items 50. Versant proficiency test 51. Versant proficiency test Instrument has been tested for reliability and validity 52. Rosetta Stone interface 53. Rosetta Stone interface(vocabulary) 54. Rosetta Stone interface(grammar) 55. Rosetta Stone interface(pronunciation) 56. Rosetta Stone interface(World play) 57. Rosetta Stone interface(World talk) 58. Rosetta Stone interface(World explore) 59. Rosetta Stone interface(Studio) 60. Attitude survey