GARY M LEVY11 Howell Avenue • Hamden, CT 06517 • (203) 947-9604

garymlevyct@gmail.com

OPERATIONS MANAGER15+ years of progressive multi-industry experience developing & improving integrated administrative, facilities, and student & business service operations. Thorough, organized and dependable team player demonstrating excellent interpersonal skills within diverse settings. Demonstrated expertise in facilities management, administrative & financial operations, process development & improvement, MS Office Suite, procurement, project management, personnel, business communications, & marketing/outreach.

EXPERIENCE University of Bridgeport, Trefz School of Business – Bridgeport, CTSStudent Services & Operations Coordinator, 2013-Present

• Initially hired to advise, register, & certify MBA students for graduation, & act as ombudsman in matters pertaining to campus student services, streamlined all related processes. Position repurposed in School’s rebranding and compliance with ACBSP standards to focus on operations.

• Currently oversee & coordinate facility maintenance, capital projects, technology, procurement, access control, and safety/risk mitigation needs with key university resources in support of 85,000 square foot facility with 33 faculty/administrative offices, 26 classrooms, two lecture halls, three computer labs, common areas, & UB Entrepreneur Center.

• Led design/build of new student advising center, & refurbished & updated technology for 8 classrooms, three computer labs, and 14 offices.

• Improved School’s outreach communications & marketing message through social, print, web-based, and electronic media.

• Took on new responsibilities to provide daily administrative support to Director of Placement & Outreach for data gathering & analysis, report generation, business communications, staying current with industry and employment market trends; collaborating with the Director in developing and facilitating “soft skill” workshops on interview skills & business etiquette, & being the liaison with Career Services regarding internships & job placement for the Business School.

Post University Online Education Institute – Waterbury, CTRegions Sites Manager, 2011-2012

• Oversaw all administration, finance, instructional technology, and enrollment management for four accelerated degree program instructional sites.

• Led detailed planning for new Farmington CT regional campus.• Coordinated all logistics for University’s senior management professional

development workshops.• Ensured ongoing social events were provided for 350+ staff enrollment

management call center.

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Eurest Services @ Electric Boat – New London, CTUnit Director (Business Services), 2010-2011

• Ensured profitability of $2.4-million bundled facilities services contract for 750,000 square-foot Class “A” pharmaceutical research world headquarters.

• Supervised 24 union-affiliated staff & launched Company’s Safety Awareness Campaign, Quality Assurance Program to ensure customer/client satisfaction.

• Managed all administration, including purchasing, payroll & $2.4-million P/L budget.

• Collaborated with client to relocate 1,700-member workforce, & office equipment and supplies to Groton, CT.

Embry-Riddle Aeronautical University – East Hartford, CTCampus Director, 2008-2010

• Guided start-up & managed all marketing & enrollment management, academic, administrative, facility management, and financial operations for new campus at United Technologies, Pratt & Whitney World Headquarters Customer Service Center.

• Collaborated with key University and Corporate stake holders to establish community college articulation agreements, and maximize market penetration of a 4-million square foot office and manufacturing complex to ensure continued enrollment growth, as well as outreach to other Connecticut United Technology locations.

• Also collaborated with local power plant and airframe maintenance school in development of new certificate program and transition into the Bachelor of Science program for UTC aerospace employees at the Cheshire, CT.

Knowledge Universe – Stratford, CTArea Manager, 2007-2008

• Ensured that 3 afterschool & one pre-K center operations remained fiscally sound, compliant with State health & safety regulations, & fully staffed during difficult economic downturn by offering discounts, continuous marketing and relationship building, rolling out new services, and providing ongoing teach training and mentoring to improve performance.

• Provided final site inspections of prospective summer science camps throughout Connecticut and Westchester County New York.

• Active member of the Mayor’s task force seeking grant funding for City-wide Pre-K expansion.

Fitchburg State University – Fitchburg, MADirector of Housing & Residential Services, 2006-2007

• Directed all facilities maintenance, finance, and administration functions and campus parking for 1,500 bed student housing operation.

• Filled key vacancies, stabilized resident programs, addressed serious student behavioral issues, improved customer service, & corrected maintenance health and safety issues for 1,500-bed residence halls operation.

• Supervised 5 direct reports and 79 union employees and oversaw $5.5 million operating budget.

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• Responded to critical operational, safety, and service challenges created by 2-year management void by filling key vacancies, stabilizing resident programs, addressing serious student behavioral issues, improving customer service, and correcting maintenance health and safety issues.

• Generated $2+ million increase in housing revenue and $1+ million increase in dining services revenue by sparking 29% increase in housing demand (435 beds).

Western Connecticut State University – Danbury, CTAssociate Director of Housing for Facilities Management & Planning, 2005-2006

• Oversaw building maintenance, capital improvements, purchasing, and conference/meeting and outsourced services for 1,776 bed housing operation with 650,000 square feet located on two separate campuses.

• Guided 4 direct reports and 23 union employees.• Attracted $1+ million of additional income for university by refurbishing

residential space to accommodate an additional 143 beds, addressing extensive deferred maintenance, restructuring summer housing operations that increased revenue from $24,000 to $272,000+, and implementing debit card readers on all vending equipment.

• Reduced operating expenses $19,000+ by implementing inventory /purchasing controls on custodial supplies.

• Shepherded implementation of broad-based 10-year, $11+ million facilities capital improvement program to address seriously deferred maintenance, under staffing, and insufficient budget allocations.

Merker Advisory Services – Port Washington, NYManager of Tax Abatement & Exemption Programs, 2002-2005

• Collected and analyzed real estate construction and renovation information to prepare, submit & expedite applications for rent stabilization, tax abatement, and exemption programs in New York City.

• Examined city building permits to provide sales force with growing pipeline of qualified client leads.

• Maintained large company client database, utilizing proprietary and commercial software.

• Optimized company’s networking capabilities and reputation by establishing collegial, productive relationships with key representatives of New York City building departments.

AIMCO Student Communities – Denver, COGeneral Manager, 2000-2002

• Managed all facilities maintenance, capital improvements, finance and administration, residential programs, and food service for private student housing at Ohio and Purdue Universities.

• Maintained collaborative corporate, campus, and vendor relationships. • Supervised 7 direct reports and oversaw indirectly additional 35 staff. • Drove $600,000 increase in revenues through aggressive leasing, facilities /

service improvements, and innovative retention programs that maintained occupancy levels at budget level of 94+%.

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• Developed multi-million dollar design / build of 8 laundry centers, office / academic space, re-habilitation of 165 apartments, and installation of phone / data service into private 500-bed residential hall.

Career Note: Early career included providing coordinated fiscal & operational leadership/management to a variety of positions within private industry and higher education auxiliary services.

EDUCATIONM.S. - Student Personnel & GuidanceUniversity of Southern Mississippi - Hattiesburg, MSB.A. - Music EducationUniversity of Southern Mississippi - Hattiesburg, MS