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Simple diagnostics to reestablish your internet connection.
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ABOUT ME
HOW DOES MY INTERNET WORK
KNOW WHERE TO FIND YOUR MODEM
DSL Cable Modem
TWO TYPES OF MODEMS
Back of DSL Modem Back of Cable Modem
HOW EACH MODEM CONNECTS TO THE INTERNET
Standard telephone line
Coaxial Cable
MAKE SURE TO TAKE OUT THE BATTERY
TURN OFF YOUR COMPUTERS
Back of DSL Modem Back of Cable Modem
UNPLUG YOUR MODEM
UNPLUG YOUR ROUTER
POWER UP
DSL Cable
GREEN IS GOOD!
STARTING WINDOWS NETWORK DIAGNOSTIC
FIRST TWO POSSIBLE OUTCOMES
FINAL SCREEN AFTER DIAGNOSTIC
CHECK YOUR INTERNET
CALL CUSTOMER SERVICE.
BE PATIENT
TECHNICIAN TO THE RESCUE
ZEN ATTITUDE
SOMETIMES ALL YOU CAN DO IS WAIT
"How to Reset Your Modem And Router." Computer Service, World-Wide Remote Support by 4KCC. Keystone Computer Concepts, n.d. Web. 15 Feb. 2012. <http://www.4kcc.com/How2/modem_router_reset.html>.
Paul, Tech. "• Repair your Internet connection « Tech – for Everyone." Tech – for Everyone. N.p., n.d. Web. 13 Feb. 2012. <http://techpaul.wordpress.com/repair-your-internet-connection/>.
Wood, Heather Topham. "What Causes High Speed Internet Connections to Disconnect? | eHow.com." eHow | How to Videos, Articles & More - Discover the expert in you. | eHow.com. eHow, n.d. Web. 10 Feb. 2012. <http://www.ehow.com/about_5089420_causes-speed-internet-connections-disconnect.html>.
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