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organizing (Re) structuring Research Libraries: Strategy and Value Jim Michalko OCLC Research Works in Progress Webinar March 10, 2015 images via www.pixabay.com

Reorganizing Restructuring Research Libraries: Strategy and Value

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Page 1: Reorganizing Restructuring Research Libraries: Strategy and Value

organizing(Re)

structuring

Research Libraries:

Strategy and Value

Jim Michalko

OCLC Research

Works in Progress Webinar

March 10, 2015

imag

es

via

ww

w.p

ixab

ay.

com

Page 2: Reorganizing Restructuring Research Libraries: Strategy and Value

overview

2

•Why?

•Organizational Structure – theory

•Structure, strategy, shift

•Examples

•Observations

Discussion

Page 3: Reorganizing Restructuring Research Libraries: Strategy and Value

Reorganized? Restructured?

3

radical, novel, innovative

–organization structures

–senior management portfolios

Page 4: Reorganizing Restructuring Research Libraries: Strategy and Value
Page 5: Reorganizing Restructuring Research Libraries: Strategy and Value

http

://ww

w.w

ired

.com

/2014/0

3/stu

nn

ing

ly-com

ple

x-org

an

izatio

n-ch

art-1

9th

-cen

tury/

Charts,

Structure,

Organization

Page 6: Reorganizing Restructuring Research Libraries: Strategy and Value

Reorganized? Restructured?

10

radical, novel, innovative

–organization structures

–senior management portfolios

Structure

following

Strategy?

Page 7: Reorganizing Restructuring Research Libraries: Strategy and Value

Structure follows strategy

• “and that the most complex type of structure is

the result of the concatenation of several basic

strategies”

11

Chandler AD. 1962 Strategy and Structure, MIT Press, Cambridge, MA.

GALBRAITH, Jay R.. The Evolution of Enterprise Organization Designs. Journal of Organization Design

Page 8: Reorganizing Restructuring Research Libraries: Strategy and Value

Complexity

• Growth

– Volume

– Markets

– Adjacent business

• Law of Requisite Variety

– Outside entities

proliferate

– Inside entities respond

• e.g. Marketing

12

GALBRAITH, Jay R.. The Evolution of Enterprise Organization Designs. Journal of Organization Design

Page 9: Reorganizing Restructuring Research Libraries: Strategy and Value

Structure is not organization

13

Galbraith, J. 1977 Organization Design, Addison-Wesley, Reading, MA

Page 10: Reorganizing Restructuring Research Libraries: Strategy and Value

Customer

• Front to Back

14

GALBRAITH, Jay R.. The Evolution of Enterprise Organization Designs. Journal of Organization Design

Page 11: Reorganizing Restructuring Research Libraries: Strategy and Value

Harvard Business Review (1999)

Page 12: Reorganizing Restructuring Research Libraries: Strategy and Value
Page 13: Reorganizing Restructuring Research Libraries: Strategy and Value
Page 14: Reorganizing Restructuring Research Libraries: Strategy and Value
Page 15: Reorganizing Restructuring Research Libraries: Strategy and Value
Page 16: Reorganizing Restructuring Research Libraries: Strategy and Value
Page 17: Reorganizing Restructuring Research Libraries: Strategy and Value

Observations

Structure to support strategy

Event(s) Opportunity

User-centered

University alignment

Shared Services

Extra-library

skill sets

Page 18: Reorganizing Restructuring Research Libraries: Strategy and Value

The new rules

http://www.arl.org/resources/pubs/mmproceedings/160mm-proceedings.shtml#colls

Wendy Lougee at the 4 May 2012 ARL Membership Meeting Chicago, IL

Page 19: Reorganizing Restructuring Research Libraries: Strategy and Value

Multi-scalar strategies

Columbia

WEST

2CUL

ReCAPHathiTrust

HathiTrust

HathiTrust

MARLI

HathiTrust

UC

UCLA

RLF

Harvard

HD

Widener

simultaneous participation in cooperative

efforts operating at multiple scales

?

Ohio

LINK

Figure: Multi-scalar library partnerships. OCLC Research,

2014.

Page 20: Reorganizing Restructuring Research Libraries: Strategy and Value

25http://www.arl.org/about/arl-strategic-thinking-and-design

Page 21: Reorganizing Restructuring Research Libraries: Strategy and Value

Observations

Structure to support strategy

Event(s) Opportunity

User-centered

University alignment

Shared Services

Extra-library

skill setsSpecific gravity

of services

Community of

PracticeSuccess essentials•Principles

•Advance management

•Communication

•Master space plan

Page 22: Reorganizing Restructuring Research Libraries: Strategy and Value

Reorganized? Restructured?

27

radical, novel, innovative

–organization structures

–senior management portfolios

Structure

following

Strategy?

in order to…

• align with changes in

research and

education

• align with university

directions

• ensure the library is

responsive to

expectations and

constituencies

Page 23: Reorganizing Restructuring Research Libraries: Strategy and Value

restructure interviewees

28

Special thanks to:

•Carnegie Mellon University

•Columbia University

•Delft University

•Emory University

•Kansas University

•Occidental University

•University of California, San Diego

•University of Connecticut

•University of Manitoba

•University of Minnesota

•University of Texas, San Antonio

Page 24: Reorganizing Restructuring Research Libraries: Strategy and Value

Thank You!

©2014 OCLC. This work is licensed under a Creative Commons Attribution 3.0 Unported License. Suggested attribution: “This

work uses content from [presentation title] © OCLC, used under a Creative Commons Attribution license:

http://creativecommons.org/licenses/by/3.0/”

Full citation:

GALBRAITH, Jay R.. The Evolution of Enterprise Organization

Designs. Journal of Organization Design, [S.l.], v. 1, n. 2,

p. 1-13, aug. 2012. ISSN 2245-408X. Available at:

<http://www.jorgdesign.net/article/view/6342/6045>..

doi:10.7146/jod.6342.

29

Page 25: Reorganizing Restructuring Research Libraries: Strategy and Value

!

?