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An overview of Samasource's new project in the refugee camps in Dadaab, Kenya
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Samasource in Dadaab Refugee CampsLivelihood Development Through Remote Work
Mission:
Develop the livelihoods of refugees, particularly women and youth
Dadaab: Ifo, Hagadera and Dagahaley
3 camps built to accommodate 90,000 refugees now host
250,000 refugees94,000 of these are youth aged
16 - 34 years
Many traditional jobs must compete with basic needs for resources
Refugee Act of 2006 prohibits free movement of refugees to other parts of the country
Dadaab’s Need: Marketable, technology-based skills that
consume fewer resources, increase current income and future earning potential in the camps, and make use of prior education
Partner: CARE International
Currently operating two Information and Communication and Technology (ICT) centers in Ifo and Dagahaley
Established computing infrastructure & internet bandwidth
Employs 22 school-aged refugees (50% female) and 12 management committee members
Photo
Project Objectives
1) Increase future earning potential for refugees through ICT training in marketable skills
2) Increase immediate income of refugees by helping teams identify and complete paying projects
Phase 1: Four Weeks
: on location to train the 12 existing ICT committee
members as Team Leaders, who will manage youth trainees
and CARE: assess and upgrade the software available in each ICT center
CARE: assist in recruiting 180 youth to participate in Phase 2
: assist Team Leaders in training 15 youth each (180 total)
Every trainee: take and pass a skills proficiency test at the end of Phase 2
Phase 2: Four Weeks
Small teams of trainees: complete paying projects for clients
: identify paying projects; assist Team Leaders in selecting youth to participate
and CARE: visit centers to ensure projects are going well, coach Team Leaders, and collect raw inputs for developing marketing collateral
Phase 3: Eight Weeks
Implementation Plan
SAMASOURCE PROPOSAL: ICT Training and Livelihoods Development in Dadaab 5
longer program and additional funding for equipping the ICT centers to handle larger volumes of work. Phases 1 and 2 will support the first core objective of the project, to increase future earning potential through skills-training, while Phase 3 will focus on the second objective, to increase immediate income via completion of revenue-generating projects.
In Phase 1, lasting approximately four weeks, Samasource’s Program Manager and Trainer will be on location to provide intensive training to the 12 existing ICT committee members from IFO and Dagahaley, building their skills as Team Leaders capable of managing youth trainees in completing work. The core curriculum includes skills required in managing teams to complete remote work, based on Samasource’s assessments of current market needs. Training will take place for 6-8 hours per day, 5 days per week, in a facility at one of the camps. Team Leaders will complete the training together, to ensure that they start off with the same knowledge base and management practices. During this process, CARE will assist in recruiting 180 youth across the two camps to participate in the next phase of the project, and Samasource and CARE will conduct assessments and upgrades of the software available in each ICT center, with a focus on free or open-source software products. During Phase 2, lasting another 4 weeks, Samasource will assist the Team Leaders in training 15 youth each in their respective ICT center, a total of 180 youth across the two camps. Each Team Leader will be responsible for training a group using the methods and curriculum developed by Samasource and any additional learnings that come out of Phase 1. Since space in the ICT centers is limited, each team leader will work with his or her group for a few hours each day, rotating through the center to make optimum use of the facilities. At the end of Phase 2, every trainee will take a skills proficiency test; those that do not pass with a score of 60% will spend another week in training and re-take the test to ensure they are prepared to perform paying work. During Phase 3, lasting eight weeks, small teams of trainees will complete paying projects for clients identified by Samasource’s sales team and through various marketing efforts undertaken with San Francisco-based clients in the business process and IT industries. Samasource’s Program Director and Trainer will assist four Team Leaders in selecting youth to participate in at least 3 projects across the two centers. Samasource and CARE staff will rotate through the centers for the eight week project duration to
Outputs
1) Upgrade software in the two existing ICT centers
2) Train 180 refugee youth and 12 team leaders in marketable skills
3) Successful negotiation of at least three paying projects
Current Status: Pilot Successfully Completed
1) Identified 16 refugee youth (9 female) with basic knowledge of computing and internet usage and interest in additional income
2) Trained the youth to perform 2-3 types of basic web-based tasks
3) Enabled the youth to continue testing for 1-2 weeks post-training
Ken BanksDeveloper of Frontline SMS
Darren BerkowitzFounder & CEO, DoMyStuff.com
Katherine BarrPartner, Mohr Davidow Ventures
Mohamoud Jibrell CIO, Ford Foundation
Robert HockettProfessor, Cornell Law School
Premal Shah President, Kiva.org
Leila Chirayath JanahFounder and CEO
Kate BrennanMarketing and Sales MBA Intern
Former Visiting Scholar, Stanford University
Consultant, Katzenbach Partners
World Bank Development Research Group
BA, Harvard University (African Development Studies)
Expertise: Remote work, social enterprise, development
Investment Banking, JPMorgan
Private Equity, Shamrock Capital Advisors
BBA & BA, University of Iowa
pursuing MBA, Stanford Graduate School of Business
Expertise: Media, entertainment and technology investing
Advisory Board
Jess McCarterVP of Sales
Founder. Sagebit
Founder, RideBit
Consultant, aSmallWorld.net
BA, Dartmouth University
Expertise: Start-ups, 10 years in software sales and development
Alex OnsagerTech Lead
Developer, Send Hotness and Graffiti (leading Facebook applications)
Co-founder, Demigo
BS, Stanford
Expertise: Web application development, product management
Team
Bruce CahanFounder, Urban Logic
Emeka OkaforDirector, TED Global
Melissa LauAssociate, Revolution Ventures
Joy SunDirector, Clinton Foundation HIV/AIDS Initiative