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RCBB - Introduction to Social Media (Nov 12) (edited version)

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This presentation is meant as an introduction to social media generally.

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Page 1: RCBB - Introduction to Social Media (Nov 12) (edited version)
Page 2: RCBB - Introduction to Social Media (Nov 12) (edited version)

Wiki says:

•  “Social media employ web- and mobile-based technologies to

support interactive dialogue and introduce substantial and

pervasive changes to communication between organisations,

communities, and individuals.”

•  “Social media are social software which mediate human

communication.”

•  “In the year 2012, social media became one of the most powerful

sources for news updates through platforms such as Twitter and

Facebook.”

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 3: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

@: In microblogging (i.e. Twitter) and social networking, a symbol placed before a username to mention or reply to   a user. For example, on Twitter, adding @Rotary to the beginning of your tweet shows that you  are speaking to or about  Rotary International. archive: A historical collection of articles or posts, usually on a blog or news website, organized  by date or category. View the RI News archive at www.rotary.org

block: To prohibit someone from sending you messages or viewing your profile or other information on a social network. blogroll: A list of recommended blogs or  web pages, usually about  a similar topic or topics.

dashboard: A control panel or interface, such  as on a blog, that allows you to manage your  media and settings.

Page 4: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

embed: To display a video or photo from another site by adding a line  of code to your web page.

feed: A constantly updated stream of information delivered  at regular intervals. Subscribe to the  RI News feed at www.rotary.org follow: To subscribe to a microblog feed, such  as on Twitter.

Follow Rotary International at www.twitter.com/rotary & RCBB at www.twitter.com/RotaryBurnhamB

friend (noun): A person who has agreed  to connect with you  on a social network. friend/unfriend (verb): To add someone to or  delete someone from  your social network.

geotag: To add location information in the form  of metadata or tags. For example, on Flickr, you  may identify your photos with the location where  you took them.

Page 5: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

hashtag (#): A symbol that allows you to tag, or categorize, your microblog posts. On Twitter, using #Rotary marks your tweets as Rotary related. Searching Twitter for #Rotary yields all Rotary-related tweets. hits: The number of times people have visited  a website or web page.

link (or hyperlink): A web reference that  allows you to navigate  to another web page  by clicking on text or  a graphic.

metadata: Information such as a tag, description, or caption attached  to a photo, video, blog  post, or other media. multimedia: Online content that incorporates several forms of media, such as photos, video, audio, and text.

notification: A short, automated message informing you of an  action you or a friend has taken. For example, on Facebook, you may receive a notification each time  a friend posts an update   or uploads photos.

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Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

permalink: A unique hyperlink to a blog post or article that continues to work even if the page is moved or archived. plug-in: Software added to an application to perform special tasks. post: An article, message, or entry published on a blog or social networking site. privacy settings: A set of preferences you control to determine  how a website uses the information you share. profile: An online representation of someone’s personal identity.   On Facebook, you must  be a person, not a business or organization,  to have a profile.

retweet: On Twitter, to repeat, or repost, a tweet  by typing RT @ plus the original author’s username and message.

Page 7: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

short URL: A condensed web address  for use in microblogging and other social media. Web sites like Tiny.cc  and Bit.ly can shorten  a long hyperlink to a  few characters. status: A short description of what you’re doing right now.   syndication: A method of delivering online content from blogs and news sites to another website or  web user. Really Simple Syndication (RSS) allows users to subscribe to  news and blog feeds.

tag: To add keywords to a bookmark, video, photo,  or blog post to help users search for media by topic. trackback: In blogging, a way to link a post to  a comment or response published on another blog. tweet: On Twitter, a message of 140 characters or fewer published to a feed. tweetup: An organized, in-person gathering of people who use Twitter.

Page 8: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

username: The name, or user ID, you use  to log in to a website  and identify yourself to others. On Twitter, RI’s username is Rotary and RCBB’s username is RotaryBurnhamB

viral: Spreading quickly throughout the Internet. Popular phrases, ideas, photos, and videos can travel rapidly from user  to user through links, parodies, and reposting.

wall: On Facebook, a feed of a user’s latest activities displayed on  his or her profile page.

With special thanks to Megan Ferringer for putting this glossary together

Page 9: RCBB - Introduction to Social Media (Nov 12) (edited version)

filter bubble: “A filter bubble is a situation in which a website algorithm selectively guesses what information a user would like to see based on information about the user (such as location, past click behaviour and search history) and, as a result, users become separated from information that disagrees with their viewpoints, effectively isolating them in their own cultural or ideological bubbles. Prime examples are Google's personalised search results and Facebook's personalised news stream.”

There was one term missing from Megan’s list and I’ve asked Wiki to explain:

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Some people see this as a form of forced censorship whilst others say that “no matter the media, be it online or offline, we self-select what we consume based on a vast number of criteria in anyway”. … from the newspapers, to the news channels, to the clubs that we join… I personally am in favour of it because I believe that it cuts through the nonsense and gets me to what I’m after much quicker.

Page 10: RCBB - Introduction to Social Media (Nov 12) (edited version)

As far as Facebook terms are concerned they have a great resource in their help section https://www.facebook.com/help/ :

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 11: RCBB - Introduction to Social Media (Nov 12) (edited version)

like: When you click Like on a Facebook Page, in an advertisement, or on content off of Facebook, you are making a connection. A story about your like will appear on your timeline and may also appear in your news feed. You may be displayed on the Page you connected to, in advertisements about that Page, or in social plugins next to the content you like. You may see updates to in your news feed and the news feeds of your friends from Pages you like. You may also receive messages. Your connection to the page may also be shared with apps on the Facebook Platform. You always have control over your connections. You can unlike something immediately, or control who can see your likes on your timeline.

I’m summarising a couple of Facebook terms here:

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 12: RCBB - Introduction to Social Media (Nov 12) (edited version)

share: There's a Share link under content people, or other pages that you follow, post that you can share, like links and photos. You can use this link when you see something interesting and you want others to see it. When you click Share, you choose how and with whom you want to share. Pick one of the following options from the dropdown menu: On your own timeline: Choosing this option creates a post on your timeline. Control who can see your post by choosing an audience from the lock icon dropdown, and write an optional update in the open field. On a friend's timeline: This option lets you post the content to a friend's timeline. Type your friend's name, and then an optional message in the open field. In a group: This option lets you post the content to a group you're a member of. Type the group's name, and then an optional message in the open field. In a private message: Use this option to share privately with an individual or small group of friends. Enter your friends' names, and then an optional message in the open field.

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 13: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 14: RCBB - Introduction to Social Media (Nov 12) (edited version)

Blogging

Twitter Facebook

LinkedIn

YouTube

Google WikipediA

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

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Wiki says:

•  “Google Search is the most-used search engine on the World

Wide Web, receiving several hundred million queries each day

through its various services.”

•  “The order of search results on Google's search-results pages is

based, in part, on a priority rank called a "PageRank”.”

•  “The main purpose of Google Search is to hunt for text in publicly

accessible documents offered by web servers.”

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 16: RCBB - Introduction to Social Media (Nov 12) (edited version)

Page Rank:

•  “Google's rise to success was in large part due to a patented algorithm

called PageRank that helps rank web pages that match a given search

string.”

•  “When Google was a Stanford research project, it was nicknamed

BackRub because the technology checks backlinks to determine a site's

importance.”

•  “The PageRank algorithm instead analyses human-generated links

assuming that web pages linked from many important pages are

themselves likely to be important. The algorithm computes a recursive

score for pages, based on the weighted sum of the PageRanks of the

pages linking to them.”

•  “Previously pages would be ranked by how often the search terms occurred

in the page, or how strongly associated the search terms were within each

resulting page.”

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Page 17: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Search Engine Optimisation (SEO):

•  “Since Google is the most popular search engine, many webmasters have

become eager to influence their website's Google rankings.”

•  “This field, called search engine optimisation, attempts to discern

patterns in search engine listings, and then develop a methodology for

improving rankings to draw more searchers to their client's sites.”

•  “Search engine optimisation encompasses both "on page" factors (like

body copy, title elements, H1 heading elements and image alt attribute

values) and off page optimisation factors (like anchor text and

PageRank).”

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Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Wiki says:

•  “Wikipedia is a free, collaboratively edited, and multilingual Internet

encyclopedia supported by the non-profit Wikimedia Foundation.”

•  “Its 23 million articles, over 4 million in the English Wikipedia alone,

have been written collaboratively by volunteers around the world.”

•  “As of November 2012, there are editions of Wikipedia in 285 languages.

It has become the largest and most popular general reference work on the

Internet…”

•  “Almost all of its articles can be edited by anyone with access to the site,

and it has about 100,000 active contributors.”

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Page 20: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Wiki says:

•  "A type of website with regular entries of commentary,

descriptions of events, or other material such as graphics or

video.”

•  “± 156 million blogs” – Tumblr & WordPress are also types of

blogs.”

•  “Bloggers do not only produce content to post on their blogs, but

also build social relations with their readers and other bloggers”

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Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

•  Become a “perceived” EXPERT in your field

•  AUTOMATIC Search Engine Optimisation

•  ENGAGEMENT with customers

Why Blog:

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Rotary International’s Blog

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Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Wiki says:

•  “LinkedIn is a social networking website for people in

professional occupations.”

•  “One purpose of the site is to allow registered users to maintain a

list of contact details of people with whom they have some level of

relationship, called Connections.”

•  “As of June 2012, LinkedIn reports more than 175 million

registered users in more than 200 countries and territories.

•  “Users can invite anyone (whether a site user or not) to become a

connection. However, if the invitee selects "I don't know" or

"Spam", this counts against the inviter. If the inviter gets too many

of such responses, the account may be restricted or closed.”

Page 24: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

a.  “A contact network is built up consisting of their direct

connections, the connections of each of their connections (termed

second-degree connections) and also the connections of second-

degree connections (termed third-degree connections). This can

be used to gain an introduction to someone a person wishes to

know through a mutual contact.”

c.  “It can then be used to find jobs, people and business

opportunities recommended by someone in one's contact

network.”

b.  “Users can upload their resume or design their own profile in

order to showcase work and community experiences.”

“This list of connections can then be used in a number of ways:”

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Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

f.  “Users can post their own photos and view photos of others to aid

in identification.”

d.  “Employers can list jobs and search for potential candidates.”

e.  “Job seekers can review the profile of hiring managers and

discover which of their existing contacts can introduce them.”

g.  “Users can now follow different companies and can get

notification about the new joining and offers available.”

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Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

i.  “The feature LinkedIn Answers, similar to Yahoo! Answers,

allows users to ask questions for the community to answer. This

feature is free, and the main difference from the latter is that

questions are potentially more business-oriented, and the

identity of the people asking and answering questions is known.”

h.  “Users can save (i.e. bookmark) jobs which they would like to

apply for.”

Page 27: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

•  No brainer

•  The best Rolodex ever

•  Lead generation

Why LinkedIn:

I’m not going to spend any time with screenshots of LinkedIn - This will be covered in the presentation: –

Social Media for Business

•  AUTOMATIC Search Engine Optimisation

Page 28: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Wiki says:

•  “As of September 2012, Facebook has over one billion active

users, more than half of them using Facebook on a mobile

device.”

•  “Additionally, users may join common-interest user groups,

organised by workplace, school or college, or other characteristics,

and categorise their friends into lists such as "People From Work"

or "Close Friends”.

•  “Users must register before using the site, after which they may

create a personal profile, add other users as friends, and exchange

messages, including automatic notifications when they update

their profile.”

Page 29: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

•  The stats speak for themselves

•  Mix of paid advertising – highly targeted

•  Unpaid advertising – permission marketing

Why Facebook:

•  AUTOMATIC Search Engine Optimisation

Page 30: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Wiki says:

•  “Twitter is an online social networking and microblogging service

that enables its users to send and read text-based messages of up

to 140 characters, known as "tweets”.”

•  “Generating over 340 million tweets daily and handling over 1.6

billion search queries per day.”

•  “The service rapidly gained worldwide popularity, with over 500

million active users as of 2012”

•  “Since its launch, Twitter has become one of the top 10 most

visited websites on the Internet, and has been described as "the

SMS of the Internet.””

•  “Unregistered users can read tweets, while registered users can

post tweets through the website interface, SMS, or a range of apps

for mobile devices.”

Page 31: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

•  Users are in the prime spending period of their lives

•  Smaller amount of users, but VERY ENGAGED and CONNECTED

•  Real time search capabilities for lead generation and customer service

Why Twitter:

•  Twitter results now turn up on the front page of Google (AUTOMATIC SEO)

To find out more about Twitter you’ll have to wait for: – Social Media for Business

Page 32: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Wiki says:

•  “YouTube is a video-sharing website on which users can upload,

view and share videos.”

•  “Most of the content on YouTube has been uploaded by

individuals, although media corporations including CBS, the BBC,

and other organizations offer some of their material via the site.”

•  “It uses Adobe Flash Video and HTML5 technology to display a

wide variety of user-generated video content, including movie

clips, TV clips, and music videos, as well as amateur content such

as video blogging, short original videos, and educational videos.”

•  “It is the second biggest search engine after Google.”

Page 33: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

•  YouTube clips can go “viral” within hours

Why YouTube:

•  YouTube clips are often showed on News Programs

•  AUTOMATIC Search Engine Optimisation

Page 34: RCBB - Introduction to Social Media (Nov 12) (edited version)

Rotary Club of Burnham Beeches - Introduction to Social Media – November 2012

Gwen Powell

PR Officer for RCBB

email: [email protected]

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