Rapport skills for swimming professionals

7 Secrets to Building Rapport

Kerre Burley

1www.kerreburley.com

My Promise to you

To expand communication Skills

immediately.

I guarantee it !



Who understands the power of communications in the aquatic environment?

How would you like to be extremely comfortable speaking to absolute strangers any time on any topic?

Imagine being able to identify then address peoples issues and needs through heightened communications?



Dare to care

Have a purpose is your communication

Understand others

Ask powerful question’s

Learn to read people

Always establish connections

Be impact full memorable & helpful


7 secrets to Building Rapport

Dare to Care• Where are you at right now?

• DO YOU SPEAK TO, OR SPEAK WITH?

Do you initiate conversation or just talk because it’s expected of you.

Can you confidently open dialogue with a stranger?

Everybody you speak to is a potential client, friend contact etc etc


7 Secrets for Building Rapport

Purpose of your communication with potential clients,

It’s not to gain information

Not to offer the solution

Not even to educate

You could work towards understand, empathize &

emotionally connect.


7 Secrets for Building Rapport

Understand others models of the world

Seek first to understand, and then be understood

Personality traits- Do you ever wonder?



Ask the right questions

• Get emotive answers?

• Hear their concern, ask the questions?

• Get the real purpose of the message.

• Why is that important to you?

• How will you know?

• Can you see the value of ….?

• Doesn’t it make sense to you..?



Sensory acuity & Subconscious rapport

Four levels of Communications

Off the page, Attentive, Emotive, (soaking in every word) Engaged!

Learn to let it flow Behavioral flexibility Indirect persuasion


7 secrets to Building Rapport.

This afternoon, • Practice your elevators speech’s!• Develop your rapport skills.• Improve you “leading” language !

Use all your skills to dazzle your clients!

Then you are going to experience your new improved skills yourself!


• Do you have a communications problem?

• Kerre has a solution !

www.kerreburley.com

Next Generation Aquatic’s Consulting – Training – Webinars – Presentations - Online membership “Masters of the Aquatic Industry”


http://www.kerreburley.com/

Education

Rapport skills for swimming professionals