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HOTELS & CATERING BOOK UNIT 10BREAKFAST SERVICE
INTRODUCTION
Traditional breakfast (also called full breakfast, and served in inns or restaurants) may include cereals,
porridge or stewed prunes, melon, yogurt, boiled eggs or bacon and eggs, grilled fish, sausages, grilled or fried
mushrooms or tomatoes with fried bread, followed by toasted bread and marmalade and tea or coffee. Modern
English breakfast
(served in hotels or motels) may include cereals, bacon and eggs, toasted bread and marmalade with tea or
coffee. See also American breakfast and continental breakfast.
BUFFET
DEFINITION:
A counter or table from which meals or refreshments are served.
EXAMPLE:
One buffet table sagged beneath the weight of five kegs while another held food wrapped in cellophane and tinfoil.
SCRAMBLED EEGS
DEFINITION:
Eggs with the yolks and whites beaten together and cooked to a firm but soft consistency.
EXAMPLE:
She stopped in the kitchen when she spotted the skillet of scrambled eggs and a pan of biscuits beside it.
CONTINENTAL BREAKFAST
DEFINITION:
A hotel breakfast that may include sliced bread with butter/jam/honey, cheese, meat, croissants, pastries, rolls, fruit juice and various hot beverages.
EXAMPLE:
The climate becomes more continental in type from west to east, but there are great local irregularities - the elevated plateaus of Algeria and Spain cause a rise of pressure in winter and delay the rainy seasons: the rains set in earlier in the west than in the east, and the total fall is greater.
FRIED EGGS
DEFINITION:A fried egg is a cooked dish commonly made using a fresh hen's egg, fried whole with minimal accompaniment.EXAMPLE:She rolled the pieces of meat in flour and fried them.
PANCAKES
DEFINITION:
a thin, flat cake of batter fried on both sides on a griddle or in a frying pan; griddlecake or flapjack.
EXAMPLE:
I don't want any pancakes.
TOAST
DEFINITION:Sliced bread that has been browned by dry heat.
EXAMPLE:
When Cade came into the kitchen she placed a cup of hot chocolate and a saucer of cinnamon toast before him.
BAGELS
DEFINITION:
To heat and brown (bread, for example) by placing in a toaster or an oven or close to a fire.
EXAMPLE:
You bring the bagels.
PASTRY
DEFINITION:
Dough or paste consisting primarily of flour, water, and shortening that is baked and often used as a crust for foods such as pies and tarts.
EXAMPLE:
Loaded with pastry, he was off with youthful enthusiasm Dean envied.
GRATUITES
DEFINITION:
A gift of money, over and above payment due for service, as to a waiter or bellhop; tip.EXAMPLE:
Since they all lived in the same apartment complex, and the evening was early, Adrienne invited them to her apartment for a cup of coffee.
FOOD
DEFITION:
Any nourishing substance that is eaten, drunk, or otherwise taken into the body to sustain life, provide energy, promote growth, etc.
EXAMPLE:
Pushing the plate aside so the food would cool, he began slicing the rest of the roast.
LUNCH
DEFINITION:
The food provided for a midday meal
EXAMPLE:
Felipa bought Jonathan and Destiny something inexpensive to keep them entertained and then fed them all lunch in the mall.
RESTAURANT
DEFINITION:
An establishment where meals are served to customers.
EXAMPLE:
Sometimes, but it's a long way to a restaurant and a lot of hassle to go.
FAST FOOD
DEFINITION:Food, as hamburgers, pizza, or fried chicken, that is prepared in quantity by a standardized method and can be dispensed quickly at inexpensive restaurants for eating there or elsewhere.
EXAMPLE:
Pushing the plate aside so the food would cool, he began slicing the rest of the roast.
MEAL
DEFINITION :
The food served and eaten especially at one of the customary, regular occasions for taking food during the day, as breakfast, lunch, or supper.
EXAMPLE:
After the meal, Carmen started washing her dishes by hand.
HOTEL
DEFINITION:
An establishment that provides lodging and usually meals and other services for travelers and other paying guests.
EXAMPLE:
The trip to the airport and the flight to Illinois were both uneventful, the hotel accommodations better than they could have expected on such short notice.
SERVICE
DEFINITION:
The supplying or supplier of utilities or commodities, as water, electricity, or gas, required or demanded by the public.
EXAMPLE:
The tipster is doing a wonderful service for the country.
HOTELS AND CATERINGUNIT 11AT THE BAR
DEFINITION:
Is a person whose job it is to make and serve drinks in a bar
EXAMPLE:
Emily works in Happy Bar of Bartender.
BARTENDER
DEFINITION: Is a person whose job it is to make and serve drinks in a bar.
EXAMPLE: Emily works in Happy Bar of Bartender.
COCKTAIL
DEFINITION: Is an alcoholic drink that is made by mixing other drinks together.
I want drunk cocktall in the party of my friend.
DOMESTIC BEER
Is a beer that is made in the country in wich it is served.
Alexandra likes the domestic beer
HAPPY HOUR
Is a limited of time, often in the early evening , when drinks are cheaper then usual.The party in the evening are cool fir the happy hour
HOUSE WINE
Is a cheap wine that is featured by a restaurant and that is not listed on the menu under its usual name.
Roberto drink house wine each morning.
IMPORTED BEER
Is a beer that is made in a country other than the one in which it is served.
The people in the beach prefer imported beer.
PITCHER
Is a large container with a handle and spout that holds drinks.
My mother use pitcher for put the orange juice.
RED WINE
Is a wine that has been made with grape skins and is red
My favorite drink is red wine in the breakfast.
TOP SHELF
If a bottle of alcohol is top shelf, it os of a high quality and is usually expensive.
Carla buy the top shelf for her important events.
WHITE WINE
Is a wine that is made without grape skins and is pale in color.
Diego doesn’t like yhe White wine.
It is the place where are shown all the liqueurs
BAR
Camilo go to the bar in the evening with his friends.
SHAKER
It is a specially designed container for mixing drinks.The bartenders are used mostly in bars and nightclubs for the preparation of cocktails.
The shaker is the drink best in the disckotec bar.
Commercial kitchens range from tiny, mom-and-pop restaurants to the high-volume production environments of convention centers and institutions. Yet whatever the kitchen's size, the individual tasks involved in producing meals are consistent and so are the duties and responsibilities of the kitchen staff. There is a formal, traditional staffing structure, but it's no longer common in modern kitchens.
Is the person who cuts and sell the meat.
Example: I go to the butcher because I need some meat.
BUTCHER
In a restaurant, a special is a dish what is not prepared every day.
Example:
The special of the day is filet mignon with baked potatoes
SPECIAL
Are the instruments that allow catch the food from the dish.
Example: Sorry, where is the cutlery? I cant eat without that
CUTLERY
is the instrument where the server put the dishes to transport it to the clients.
Example: I cant use this tray, it is broken.
TRAY
Is a service of transport of fodd, from the restaurant to the client´s house or job.
Example: This delivery service is amazing, fast and secure.
DELIVERY
Is the area where the chefs prepare the food.
Example: The kitchen of that restaurant is bad, there is dirty and the chefs dont are proffessionals.
KITCHEN
Is the time when the restaurant offer some dishes after midnight.
Example: the late-night menú include Burguers and french fries
LATE - NIGTH
Is a document that list all the service or product that you use durin you stay.
Example: This bill is so expensive! I reali consume all of this?
BILL
Is a small piece of cloth that is used during the luchs for protect the vestiment.
Example: My food fall to the floor. I am lucky because my pants are clean thanks to the napkin
NAPKIN
Is a person who go to an hotel and stay in a room
Example: He is a special guest, becaude is a popular Singer.
GUEST
Is the act of offer to do different activities in Exchange of money.
Example: I offer the service of catering to parties and weddings.
SERVICE
A post of employment; full-time or part-time position
Example: She was seeking a job as an editor.
JOB
The Classical Brigade
Legendary chef Auguste Escoffier laid out the classical brigade structure in the late 19th century. At the top is the executive chef, who determines the overall direction and focus of the kitchen. Next are one or more sous-chefs, responsible for the day-to-day operation of the kitchen. A range of chefs de partie, or station cooks, are responsible for specific types of food. These included the saucier for sauces, the poissonier for fish dishes, the potager for soups and the garde-manger for turning leftovers into new dishes. The patissier, or pastry chef, prepared desserts and baked goods. A variety of apprentices and helpers rounded out the standard kitchen's staff.
Line Cooks
In modern restaurant kitchens the roles of individual cooks aren't as clearly defined, and except in large hotels or institutions there aren't as many single-purpose work stations.
Executive Chef
This is the head chef. He is the guy (or girl) who creates the specials, orders the foods, and works as the general manager of the kitchen. He probably does the scheduling, the hiring and the firing of kitchen staff, as well. This position is normally filled by someone with several years cooking experience and restaurant management experience.
TOURISM BOOK UNIT 10HOW DO YOU PAY?
INTRODUCTION
Tourism can be defined as the activities of traveling, visiting an attraction place,
sightseeing, visiting friends, and spending leisure in a beautiful place outside the domestic
area for one or more days.
The people who do these kinds of activities are called as tourists. Tourists may be travelers
but travelers may not be tourists. Because travelers may be the local people and they use
the transportation vehicle only for going to a destination not for the purpose of visiting or
enjoying a place.
CASH -ONLY
DEFINITION:The reason for the "cash only" stipulation Gretta is that there are many properties that banks will currently not finance.EXAMPLE: Cash ONLY is the most commonly accepted and reliable form of payment for a business
METHODS OF PAYMENT
DEFINITION:The way that a buyer chooses to compensate the seller of a good or service that is also acceptable to the seller. Typical payment methods used in a modern business context include cash, checks, credit or debit cards, money orders, bank transfers and online payment services such as PayPal.EXAMPLE:My payment is in cash
IDENTIFICATION
DEFINITION:
A process by which one ascribes to oneself the qualities or characteristics of another person.
EXAMPLE:
He is alive but a frightful mess, and we haven.t been able to identify him.
PERSONAL CHECK
DEFINITION:
A personal check is a slip of paper that allows you to make payments from your bank account to companies or individuals. You can use it to reimburse a friend, pay your gardener or buy groceries.
EXAMPLE:
I'm not a fan of personal checks because personal checks are not secure.
CASH
DEFINITION:Legal tender or coins that can be used in exchange goods, debt, or services. Sometimes also including the value of assets that can be converted into cash immediately, as reported by a company.
EXAMPLE:Money is very important to be able to travel
MONEY
DEFINITION:
An officially-issued legal tender generally consisting of currency and coin. Money is the circulating medium of exchange as defined by a government. Money is often synonymous with cash, including negotiable instruments such as checks. Each country has its own money, or currency, that is used as a medium of exchange within that country (some countries share a type of currency, such as the euro used by the European Union).
EXAMPLE:
I don't have the money to do anything right now.
BANK
DEFINITION:
A financial institution licensed as a receiver of deposits. There are two types of banks: commercial/retail banks and investment banks. In most countries, banks are regulated by the national government or central bank.
EXAMPLE:
I even checked out some of the banks, figuring credit cards would be most important.
CREDIT CARD
DEFINITION:A credit card is a payment card issued to users as a system of payment. It allows the cardholder to pay for goods and services based on the holder's promise to pay for themEXAMPLE:I pay by Credit Card the reservation.
TRANSACTION
DEFINITION:
In accounting, the events that affect the finances of a business and must be recorded on the books. Transactions are recorded in what are known as "journal entries." Each entry describes a single transaction and states its date and amount.
EXAMPLE:
You want your paper to read like a continuous argument which good transitions help to facilitate.
ATM
DEFINITION:
A magic machine that give out cash if you type in a secret number.
EXAMPLE:
At least in the meantime, they could keep track of her through ATM withdrawals and credit card transactions.
CURRENCY
DEFINITION:
Transmission from person to person as a medium of exchange; circulation: coins now in currency.
EXAMPLE:
Few countries have suffered more from a depreciated currency than ECUADOR.
METHODS
DEFINITION:
A means or manner of procedure, especially a regular and systematic way of accomplishing something: a simple method for making a pie crust; mediation as a method of solving disputes.
EXAMPLE:
They were using an unnatural method to circumvent God's decision - that they would not have a child of their own.
USD
DEFINITION:
Currency is the official of the united states of America
EXAMPLE:
Ecuadorians have as official currency usd.
CHARGE CARD
DEFINITION
A card that charges no interest but requires the user to pay his/her balance in full upon receipt of the statement, usually on a monthly basis. While it is similar to a credit card, the major benefit offered by a charge card is that it has much higher, often unlimited, spending limits.
EXAMPLE:
When it was over, he pulled a business card from his pocket that listed the location of his hotel.
COST
DEFINITION:
In accounting, cost is defined as the cash amount (or the cash equivalent) given up for an asset. Cost includes all costs necessary to get an asset in place and ready for use. For example, the cost of an item in inventory also includes the item's freight-in cost.
EXAMPLE:
We wanted a firm economy and reasonable real estate costs and a good school system.
PAYMENT
DEFINITION:
The act of paying or the state of being paid.
EXAMPLE:
Payment is due on the first of every month
PIN NUMBER
Is a secret nube that you use to access a bank account using an ATM
Clara has pin number in her credit card.
BANK
Are places where people keep their money
My mother save her money in the bank of the city for her travelet.
BRANCH
Is an office that is part of a bigger company
Paola work in the branch, she is a good person, she help to the persons in their problems
ATM ( AUTOMATIC TELLER MACHINE)
Is a machine that you use to Access and withdraw money from your bank account.
The ATM is of great help in moments of emergency
Business hoursAre times that the Company is open
Monday is a good day for visit the bank, I need money.
ELECTRONICALLY
To send something electronically is to send something using electric metods
Juan send a email to his sister in Alemania.
SERVICE CHARGE
Is money that you pay to receive a service
My restaurant have to serice charge for the (clientes)
WIRE TRANFER
Is a way to send money electronically
Lorena send money to her mother in other country.
WITHDRAW
Is to take money out of your bank account
I need with draw for go to doctor with my brothe and my sister.
PAY
Is a form currency of recognize a work, service or product
The president of ecuador pay a lot of expensive for their sabtinas
SERVICE FEE
Is a small payment for a extra service.
In the hotel El Marquez del Rio the service fee es very expensive.
CASH
Is the money that has an company available in all moment.
The persons, in your trips, they pay in cash because some services are more expensive of normal
ID
Is the card that shows her identity and picture.
The ID is a document very important in all the banks.
TRAVEL
Is the moviment that does a person of an place another place for diferents reasons.
This wekend I travel with my family to montañita
Tourism BookUnit 12 at the currency Exchange office
In this unit we lear about the Exchange rates and methods of Exchange money.
Is the value converted to money of other country
Example: The actual currecy of dollars to euros is 0.73
CURRENCY
Is the process to convert money to money of other country
Example: I Exchange my money to japanese yens.
EXCHANGE
Is a place where burochratic processes are made.
Example: I go to the inmigration office to obtain my visa.
OFFICE
Is an extra tax that a company get for do a process or service
Example:
I get a commission for sell a desk.
COMISSION
Is the variable value to trasform one type of money to other
Example:
Today the exchange rato to dolars to yens is 0.15$.
EXCHANGE RATE
Is a method where you give money to save your articles and if you dont want it you money is returned
Example: I use buy-back to take back my money because I don want mi cellphone anymore
BUY - PACK
Is the time lapse when you are on vacations, and go to other site.
Example:
I pass my holidays in Atacames beach
HOLIDAY
Is a person who has a job into an enterprise.
Example:
I am the best worker because I love my job
WORKER
Is a land with its own law and limits, where are a society that develop the place.
Example:
My country is the best because has a gian biodiversity.
COUNTRY
Is a person who is in ohter country different of his own.
Example: He dont know about the city because he is a foreign
FOREING
Is the action to transfor a thing to other different.
Example: I convert litters to mililitters.
CONVERT
Is a formulary where you accept to quit all the responsabilities of the Enterprise where you consume the service.
Example:
I sign a reléase form to practice canyoning
RELEASE FORM
Is a document that certifies that a cuantity of money has given to other person.
Example:
I sing a receipt for the buy of a car.
RECEIPT
Is a person who consume a product or service.
Example: for a Enterprise, the customer is the most important people.
CUSTOMER
Is a system for calculate diferent subjects, for example the metric measurement.
Example: the economic measure of my Enterprise is good, I have a lot of customers.
MEASURE