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By Cha Yeow Siah. Department of Psychology, NUS. Probing the boundary of my comfort zone: A novice's experience of using WebEx for online tutorial Technological innovations have equipped us with an increasing array of tools to conduct lessons. However, most of us have a fair amount of reservation when it comes to adopting such tools in our teaching, for various reasons. These include having to deal with the uncertainties that a lesson may go awry because of technical difficulties one experiences during class, having to adjust our teaching approach because of the different medium; and last but not least, the additional time and effort required for learning the tool, for adapting lessons to suit the use of the tool, and for carrying out additional coordination. In this presentation, I hope to share with you my first experience of using WebEx for my online tutorial during the faculty e-learning week, by highlighting on some of the above mentioned challenges. I will also report the reaction and feedback from students after the experience.
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PRESENTATION -PROBING THE BOUNDARY OF MY COMFORT ZONE: A NOVICE’S EXPERIENCE OF USING WebEx FOR ONLINE TUTORIAL
Cha Yeow Siah (Dept of Psychology)BuzzEd 2011
Presentation Outline:
Why did I choose to use WebEx?y E-learning week Great technical support from CIT
What is WebEx? What is WebEx? Tools & features
What did I do for my online tutorial?y Case study (in the form of role-play) Group Discussion
What did students think about the session? What did students think about the session? Lessons learned from the experience WebEx for tutorial: Recommend or not?
M i i f i W bE1. Motivation for using WebEx
E l i kE-learning weekBriefing on WebEx
What is WebEx?
A program used for hosting online p g gmeetings and web-conferences.
Voice, text-chat and video-cam capabilities provide numerous ways capabilities provide numerous ways for online interaction.
Enticing features: Allows for desktop sharing
Whiteboard tool
Breakout groups Breakout groups
Interesting feedback tools
Quick polls and monitoring features
Motivation for using WebExg
How close will an online tutorial approximate a face-to- How close will an online tutorial approximate a face-to-face classroom tutorial given the advanced capability of WebEx?
Students stand to benefit from being exposed to a web-conferencing tool that is gaining widespread acceptance.
Excellent support offered by CIT staff
L l2. Lesson plan
C S dCase StudyGroup discussion and presentation
Lesson Plan
C d A h h f 4 b M Case study: A church committee of 4 members meet to discuss issues pertaining to the maintenance of their church. One issue on the meeting agenda
MotivationWebExLesson Plan…Student’s f db k
pertains to the repair of the leaking church roof: Robert – committee chair who has his own hidden agenda
David high in need for control and desires to build a 40
feedbackAfterthoughtsRecommendation
David – high in need for control and desires to build a 40-feet large neon cross outside the church.
Latasha – a member who wants to push for her church choir t l i t l d h i iti b t to play a more prominent role, and who is sensitive about her uniqueness as the sole African American female in the committee
M J hi h i d f ffili ti Mary Jane – high in need for affiliation
Lesson Plan
A planned 2-hr tutorial comprising: A planned 2 hr tutorial comprising: 15 mins to settle technical problems at the start of the
class (20 - 25 mins) 20 mins role-play 30 mins group discussion (40 mins) 40 mins group presentation
Actual time spent?(20 - 25 mins)
S d f db k
P f f W bE i l h li
Student feedback4.
Preference for WebEx tutorial to other online tutorial formatsLik & Di lik f th W bE iLikes & Dislikes of the WebEx experience
What do students think of the WebEx session?
MMotivationWebExLesson PlanStudent’s f db kfeedback…AfterthoughtsRecommendation
68.5% of the students (n=108) think the format encourages participation.
Student’s feedback on the WebEx tutorial (the Good)(the Good)
Student’s feedback on the WebEx tutorial (the Bad)(the Bad)
Af h h
V di h f W bE
Afterthoughts5.
Verdict on the use of WebExMain concernsHow to improve lesson using WebEx?
Some afterthoughts on my WebEx experience
M E t i t iti i t f i i l t MotivationWebExLesson PlanStudent’s f db k
Easy to use – intuitive interface, minimal setup issues However, technical support is certainly needed for the
feedbackAfterthoughts…Recommendation
first few sessions that students have. TA support will be a plus.
Main concerns Main concerns: minimize waiting time. Less could be done compared to classroom tutorial. non-responsive students.
Some afterthoughts on my WebEx experience
M H t d i th l h th t t d t ill MotivationWebExLesson PlanStudent’s f db k
How to design the lesson such that students will feel more involved? Have filler activity (e.g., use Quickpoll) while students
feedbackAfterthoughts…Recommendation
wait. Have students try the features at the beginning of the
class.c ass. Have each (or as many as possible) student to say a
few words before ending the class.
Will I recommend the use of WebEx for tutorial?tutorial?
Y b if d i i f M Yes, but if your students are using it for the first time… if h d t h i l t
MotivationWebExLesson PlanStudent’s f db k if one has good technical support.
if the tutorial is longer than an hour.
B t t t i till h t tt i
feedbackAfterthoughts…Recommendation
But content is still what matters in determining whether the experience is deemed positively by studentsdeemed positively by students.
