Presentation SkillPresentation Skill

• Controlling Nervousness

• Eye Contact

• Voice, Energy, Emotion

• Non Verbal Communication

• Controlling Distractors and Distractions

• Handling Question

An Effective Presenter ControlAn Effective Presenter Control

• Audience

• Material

• Yourself

How to Control NervousnessHow to Control Nervousness

• Quality Preparation

• Mentally

• Physically

• Miscellaneous

Nervousness happen whenNervousness happen when

• Your On the spot (tampil mendadak)

• The Focus Of Attention (pusat perhatian)

• You want to do well (ingin terbaik)

Eye ContactEye Contact

• Disadvantages of Poor Eye Contact

• Benefits of Effective Eye Contact

• How T’s of Effective Eye Contact

• Allow you to Practice

DefinitionDefinition

• Eye Contact is a matter of punctuation. It’s the registration of the idea, a phrase, maybe even single word, during a continuous linking –up the eyes

• The Eye are the mirror to the soul (Philippines Saying)

• An Eye can threaten like a loaded and leveled gun; or can insult like hissing and kicking; or in its altered mood by beams of kindness, make the heart dance with joy (Ralph Wildo Emerson)

• What you speak so loud that I can’t hear what you say (Ralph Wildo Emerson)

What Counts BelievabilityWhat Counts Believability

• Verbal 7%

• Vocal 38%

• Visual 55%

• Total 100%

Fear– Involvement/Lack of Involvement– I want to get through and get out

What we do– Eye Dart (Focusing on One Person)– Looking Up (Overlook)– Looking Down– Copy Reading– Triangle

BenefitBenefit

• Reduces nervousness

• Method to obtain audience feedback

• Assist in developing people to answer question

• Compels people to answer question

• Develop interest

• You will look more confident

How toHow to

• Three to Five seconds

• No Pattern

• Be Natural

• Watch Blind spot

The Three Eye’sThe Three Eye’s

• Intimacy

• Intimidation

• Involvement

Techniques for Techniques for ImprovementImprovement

• Look in the mirror

• Look at things

• Practice with friend

• Observe others

• Have other to give you feedback

• VOICE

• ENERGY

• EMOTION

Category of VoiceCategory of Voice

• Vocal Characteristics– Rate– Pitch– Volume– Quality

• Additional/Non Words

• Articulation and Pronunciation

Non VerbalNon Verbal

• Posture/Appearance

• Body Movement

• Facial Expression

• Gestures

PosturePosture

• Shoulder• Feet

– Don’t lean on or get the trapped by tradition or podium

• Stand tall– Stand tall. The different between towering and

cowering is totally a matter of inner posture. It’s got nothing to do with height, its cost nothing and its more fun (Malcolm Forbes)

Benefit Benefit

• You feel taller and look ore powerful• You look more confidence• Your movement make eye communication

easier• Your habit of being forward in the ready

position helps you be more psychologically forward

• Your movement gives variety to the eye of the audience

Dress AppearanceDress Appearance

• Be Appropriate

• Be Conscious

• Be Smart

You never get the second chance to make a good first impression

BenefitBenefit

• Your feel confident in how in look

• You make a positive impression that adds to your effectiveness

• You don’t have to overcome a negative first impression

Facial ExpressionFacial Expression

• Smile– A powerful nonverbal signal

• Be honest, can’t fake it– Can be extremely negative

• Facial expressions should match the message– He who would have friends, let him

show himself to be friendly

GestureGesture

• Use the hands

• Can help to put action to your words

• To paint picture

• Channel your nervous energy to your hands, arms and body

What we doWhat we do

• Stern Father (tegap, galak)• Parade Rest (tangan dibelakang)• Sister of Mercy (tangan dipegang ditengah)• Rigid (kaku)• Arm Lock (Napoleon) (tangan satu dibelakang)• Fig Leaf (tangan menutupi bawah perut)• Puppy Begging (tangan terletak didepan)• Belt-line (tangan dipinggang)• Jagling(memainkan tangan disaku)• Unnecessary gestures(gerakan tidak perlu)

DisadvantageDisadvantage

• May appear to be small thing• People pickup on it• People pay attention to it• People catch the nervous energy

Find your nervous gesture and stop making it

How to do appropriate How to do appropriate gesturegesture

• Get Big

• You can’t over exaggerate

• Exaggerate in the mirror

• Exaggerate on videotape

• Imitate an expresser

• Don’t pre-program

Benefits of Good Gestures and Benefits of Good Gestures and SmileSmile

• You are free to express your thought fully

• You smile and the world smiles with you

• Your natural energy can be released• Your open gestures show your

openness and therefore a willingness to listen as well as talk

• Distracters– Presenter

• Physical• Vocal

• Distractions– Anything External

• Environment• Students• Miscellaneous

Distracters Physical

• Excessive Movement• Nervous Pacing• Shifting• Poor Eye Contact• Improper use of hand• Lip licking or lip biting• Ring twisting• Hanging on the podium• Improper Use of Material

and Equipment• Twirling hair• Playing with beads, gold

chain and other jewelry

• Rattling of key or coin in the pocket

• Crackling knuckles• Pushing the bridge of your

glasses• Drumming your finger• Bouncing a pencil on eraser• Chopstick spinning• Blowing hair out your eyes• Popping the top of a magic

marker• Extended & Retracting a

telescoping pointer

Distracters VocalDistracters Vocal

• Non Words

• Monotone voice

• Speaking too loud or too soft

• Speaking too fast or too slow

• Improper use of grammar

• Use of profanity

Distraction EnvironmentDistraction Environment

• Hand phone

• Scenic

• Clock sound

• Side conversation

• Watching Clock

• Others sound

Distraction StudentsDistraction Students

• Audience boredom

• Someone walks in

• Someone sleeping

• Half the audience is sleeping

• Side conversation(s)

MiscellaneousMiscellaneous

• Flipchart

• Slides

• Overheads

• Information Sheets

Handling QuestionsHandling Questions

• Dispel your fear

• Be prepared

• The Transition

• Begin Question

• Answering Question

• Controlling the session

• Concluding the session

Answering Question

• Remove your eye contact from the person who asked with total the group

• Direct your answer to the student of the group• If it is a multiple part question, answer all part• Related your answer to the purpose and key point

of your presentation• Its your decision whether to answer the question

directly or even not to answer the question at all• Keep your answer simple and concise• When completed the answer, do not look the

person who originally asked the question• Take all the question