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Positive People Builders Building people Professional Interviewing / Presentation Skills

Positive People Builders IT interviewing and presentaion

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Interviewing and Pesentation skills by Positive People Builders

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Page 1: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Professional Interviewing / Presentation Skills

Page 2: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Positive People Builders is a team of trainers, expert consultants, top business managers with a collective work experience of over 100 years.

Introduction

We give our clients access to our highly reputable consultants for training, management, performance improvement, facilitation, executive and organizational development that are ready to share their expertise with your team.

Our team has worked together in developing the world class profitable solutions for modern businesses, always refining our services to ensure that we remain the best choice for our clients’ requirements.

Page 3: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

• OUR VISION

To drive business performance through learning.

• OUR MISSION

To listen, understand, and deliver innovative learning and performance solutions producing competitive advantages for clients around the world.

Our Vision and Mission

Page 4: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Positive People Builders specializes in workforce

development and training that supports business and industry

in reaching and maintaining excellence and a competitive

advantage in the marketplace.

We are dedicated to the continuing pursuit of exceptional

Service, Quality, and Performance. This is based on our

understanding of our customers’ needs and our ability and

desire to fulfill such needs. We believe that long-term growth is

best served when our customer and Corporate Services are

both making a Return on Investment.

VALUE STATEMENT

Page 5: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

The Proposition

The Objectives:To groom the engineers and developers for Telephonic personality

For the IT professionals to be able to present themselves better at the telephonic interviews and conversations

For your company engineers, developers to achieve a higher success ratio at telephonic interviews

Lower the turn around time of the telephonic interviews

Page 6: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Training Telephonic Conversations with the Candidates

The 3 Step Approach (Each Call duration = 1.5 hours)

1st Step

•Getting to know the Candidate•Assessing the training needs of the Candidate•Giving the candidates Feedback•Giving the candidates assignments based on the findings•Scheduling the next interaction and POA

Page 7: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

2nd Step

•Re-assessing the candidates •Recording the improvements •Giving the candidates Feedback•Giving the candidates assignments based on the findings•Scheduling the next interaction and POA

Training 2

Page 8: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

3rd Step

•Re-assessing the candidates •Recording the improvements •Giving the candidates Feedback•Certifying the candidate for a successful completion of training

*Optional 4th Step •The Candidate can call back after the interview and de-brief about the same.•We give feedback and tips

Training 3

Page 9: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Methodology

*All the training will be conducted over the Phone and via email and other Virtual means

What Positive People Builders will need :

•Resume/CV off the candidates at least 36 hours prior to the first call•The position for which the candidate is going to be interviewed•The date candidate needs to ready by•All contact information of the candidate•Commitment statement duly signed and seconded by your company HR Department/ the candidate’s immediate supervisor

This is a unique program which will require an extremely well oiled co-ordination between Your Company and Positive People Builders

Page 10: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

What Positive People Builders will provide :

•Feedback on every call•Individual Training and Development plan as per the candidate’s needs•Individual Training and Development material as per the candidate’s needs•Same feedback documented sent to the candidate, HR department/ immediate supervisor of the candidate•e- Certificate of successful completion of the program

Methodology

Page 11: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Topics Covered

•Clear pronunciation.•Voice Training •Active Listening•Telephone Etiquettes •Importance of Customer Service•Importance of understanding the regional culture

Page 12: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Topics Covered

Clear pronunciation : Indians have a lot of mother tongue influence, therefore their pronunciation are influenced by their

mother tongue, overcoming the mother tongue influence is like winning half the battle.

Voice Training : Indians do not intonate or modulate, when they speak, they put expressions in their speaking, modulating ones voice when speaking with an American helps to no end. Most Indian languages are spoken in flat tone and lack any expressions.

Page 13: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Topics Covered

Active Listening : Active Listening is not just an automatic response to sounds. It requires a listener to understand, interpret, and evaluate what he or she heard. Today, the ability to listen is an important skill in interpersonal communication.

Telephone Etiquettes : The manner in which a company's telephone is answered gives strong signals to the caller on the corporate character of that organization. Telephone behavior sets customer expectations of your company's ability to help.

Page 14: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Topics Covered

Importance of Customer Service : It is said that, 70% of customers hit the road not because of price or product quality issues, but because they did not like the human side of doing business with the provider of the product or service.

Importance of understanding the regional culture : As global business continues to expand and bring everyone closer, the critical element of a successful business outcome may be the appreciation and respect for regional, country, and cultural differences - known as cultural diversity and requiring good intercultural communication.

Page 15: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Commercials

Per Cadidate Hours

Training 4.5

Assessment and Feedback 1

Total Hours 5.5

Rate Per Hour `.1500.00

Total Payable Per Candidate `.8250.00

Page 16: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Equipment Positive People Builders is equipped with :

•Indian Landline ( 079- 25600624 )

•Indian Cell-phone ( 090990 35303 )

•High Speed Internet ( BSNL Broadband )

•Most of the popular IM’s ( Skype, Yahoo, Msn, GTalk )

•Webcam ( USB PC Cam ) ( making video-chat possible ) •Speakers and Microphone •Web Chat headset

*Coming soon a US and UK landline number

Page 17: Positive People Builders IT interviewing and presentaion

Positive People Builders

Building people positively

Contact Info

Firdaus Panthaky I Founding MentorPositive People Builders

Ahmedabad Mobile : 90990 35303Skype: firdausppb

Email: [email protected] Website: http://www.positivepeoplebuilders.com Linkedin: http://in.linkedin.com/in/firdauspanthakyBlog: http://firdauspanthaky.wordpress.com/about/