PLUS Default

Claim Worklist Item

Go to “Pending Worklist” screen and “claim next item” for Parent PLUS loans

Review Resolve Parent Default Status

. ▪ Click on the “Image” to

review student’s submitted document

▪ Confirm all fields are filled out correctly in sections A and C. Review Parent selection in Section B.

Review Resolve Parent Default Status

Option 1: Selected Yes in Error

▪ Confirm the parent is not in default on NSLDS. ▪ Based on staging table, go to “assign awards to

student” and accept the plus loan. ▪ After the hour origination, enter the parent id on

manage direct loan application screen under “borrower id” to transmit loan for credit check.

Option 2:Currently in Default

▪ Confirm on NSLDS, then cancel the PLUS loan and offer the student an Unsubsidized PLUS denial.

▪ Go to the “View Packaging Status Summary” screen▪ Select “Database Matches” link form the upper center of the screen

and place a check in the “PLUS Override” box.▪ Go to the “Assign Awards to a person” screen and offer the unsub

denial funds. ▪ If default cannot be confirmed, close worklist and then go to the

“View Financial Aid Status” screen, change the status of the default checklist item to “Initiated” send counseling communication: Parent Default not verified.

Option 3: No Longer in Default

▪ Review documentation attached to image. If the documentation shows the loans have been consolidated, repaid or 6 or more payments, award the PLUS loan to the parent.

▪ If there is no documentation or the documentation is inadequate, close the worklist, then go to the “View Financial Aid Status” screen, change the status of the default checklist item to “Initiated” and e-mail the parent and student for more information and proof of repayment.

Processes and Comments

Scenario Comment

Parent is not in default; marked box in error

Received form stating that default question was marked yes in error clearing loan

default. Accepted the PLUS loan per staging table.

Parent advised they are currently in default; not

verifiable on NSLDS

Unable to process plus default form; parent indicates that she is currently in default on student loans however could not verify on

NSLDS. Asked student to resubmit form with supporting documentation.

Parent was in default but has resolved defaulted status

Per resolve parent default status form; parent not in default. Accepted plus loan per

staging table for $.

Parent is currently in defaultPer form, parent currently in default on student loans and therefore ineligible to apply for PLUS loan. Canceled PLUS and

offered unsub plus denial funds.