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G to G Collaboration
Piloting the
Web 2.0 with Oregon GovSpace
The Digital Majority
Use the InternetTotal Adults 71%Women 70%Men 71%
Household incomeLess than $30,000/yr 55%$30,000-$49,999 69%$50,000-$74,999 82%$75,000 + 93%
GeographyUrban 73%Suburban 73%Rural 60%
Age18-29 87%30-49 83%50-64 65%65+ 32%
Race/ethnicityWhite, Non-Hispanic 73%Black, Non-Hispanic 62%English-speaking Hispanic 78%
Educational attainmentLess than High School 40%High School 61%Some College 81%College + 91%
September 2007
From Center to Periphery
Democratization of digital tools
Chose Community
Over Government
Their native environment:
social operating systems,
collective intelligence,
data mashups, grassroots video,
collaboration webs, and
mobile broadband.
Millenials change everything
Center for Digital Government, Paul Taylor, Chief Strategy Officer
I. Talking (Conversation)
II. Reading (Paper)
III. Listening (Radio)
IV. Watching (Television)
V. Browsing (Web 1.0)
VI. Searching (Web 1.0)
VII. Sharing (Web 2.0)
Center for Digital Government, Paul Taylor, Chief Strategy Officer
Who else in Government outside of your organization do you collaborate
with?
Association of Oregon Counties
Association of Oregon Counties
Collaboration Pilot
Enterprise Class
Private or Public
Project Visibility
Bridge Boundaries
Contract to Sept. 2009
36 Counties, 1 State Agency
“Project management aspects [of collaboration software] are a trend we’ve been hearing from many users.
They see project management not so much as PERT charts and resource planning, but keeping the project team on the same page, with light task management (lighter than workflow systems) and document management.
We haven’t published enough about this phenomenon; we will do more.”
Jeffery Mann, VP Collaboration , Gartner Research
January 19, 2009
“Are you at the stage where it would be worthwhile to do a case study?”
#1 According to Gartner Research &Forrester Research
Oct/2008
Jan/2009
“Oregon is one of the leaders in using a Software as a Service model for collaboration. Other states would benefit from learning about the Oregon experience.”
Paul Taylor, Chief Strategy Officer
Center for Digital Government
December, 2009
Currently a Service
• Hosting is moving to SunGard this spring
• Seamless upgrades – Easy support
• Cost of Service – $7,500/mo
Metrics
• Over 900 user accounts
• Over 2400 messages
• Over 1500 documents & 3200 edits
• 182 Blogs
• Site Support: 80 questions, 377 replies,
22,188 views
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MESSAGES
Live Demonstration
