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Persuasion Profiling @ DfC Maurits Kaptein & Arjan Haring Emperical work by Dean Eckles, Steven Duplinksy & Maurits Kaptein

PersuasionAPI at Design for Conversion Koln

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science (and practice) of persuasion profiling presented at the 6th Design for Conversion in Cologne. #dfc6

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Page 1: PersuasionAPI at Design for Conversion Koln

Persuasion Profiling @ DfC

Maurits Kaptein & Arjan Haring

Emperical work by Dean Eckles, Steven Duplinksy & Maurits Kaptein

Page 2: PersuasionAPI at Design for Conversion Koln

The DfC Jacket

Photo by Barbara Koop

Page 3: PersuasionAPI at Design for Conversion Koln

Meet Bob:

• Bob likes to Race bikes

• Bob reads science fiction novels

• Bob’s favorite color is orange

Page 4: PersuasionAPI at Design for Conversion Koln

DfC for Bob(15.063)

Page 5: PersuasionAPI at Design for Conversion Koln

We selected the product to fit Bob:

Page 6: PersuasionAPI at Design for Conversion Koln

We AB tested the crap out of the buttons:

Page 7: PersuasionAPI at Design for Conversion Koln

Bob didn’t buy….

Page 8: PersuasionAPI at Design for Conversion Koln

Why Bob did not buy:

(15.063)

Page 9: PersuasionAPI at Design for Conversion Koln
Page 10: PersuasionAPI at Design for Conversion Koln

6 Principles of Persuasion

Social Proof Liking Authority

Commitment

Scarcity

Reciprocity

Page 11: PersuasionAPI at Design for Conversion Koln

Responses to Persuasion

Large individual differences But people are consistent

“Trying every trick in the book” fails

Page 12: PersuasionAPI at Design for Conversion Koln

Persuasion ProfilingLearning Algorithm Suggestion Engine

Social Proof

0 ... ... 6

Authority

1 1 ... Bob ... 23

Scarcity 0 ... ... 9

… ... ... ...

Page 13: PersuasionAPI at Design for Conversion Koln

Optimize Explore - Exploit

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How do you use persuasion?

Design your Persuasive Strategies

Measure their success

Optimize your designsDynamically

At an individual level

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www.persuasion-profiling.com