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Contributing to Extension – The Question and Answer Service Voucher System Patrick Kasangaki Rural Empowerment Network – (REN)

Patrick kasangaki contributing to extension - the question and answer service voucher system

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Page 1: Patrick kasangaki contributing to extension - the question and answer service voucher system

Contributing to Extension – The Question and Answer Service

Voucher SystemPatrick Kasangaki

Rural Empowerment Network – (REN)

Page 3: Patrick kasangaki contributing to extension - the question and answer service voucher system

Presentation Layout

Introduction

Project Objective

Project Outreach

Materials, Methods, Data Sources

Outputs

Impact

Conclusions and Recommendations

Page 4: Patrick kasangaki contributing to extension - the question and answer service voucher system

IntroductionIntroduction

• QAS – “traditional” information service

• Provided to broad user base for several years

• 2006 service to primarily serve farmers & extension

• Proactive approaches e.g. vouchers introduced to QAS

• QAS Voucher System introduced to Uganda in 2006Partners : REN, NARO-ARIS, CTA and BLE-ISICAD

Page 5: Patrick kasangaki contributing to extension - the question and answer service voucher system

Introduction

• Uganda: public sector rural advisory services (RAS) are underfunded and underperforming, reaching only a fraction of farmers

• Gaps to fill to strengthen the RAS, e.g. • Appropriate policy advocacy • Capacity development support and • Application of new extension approaches e.g.

QAS VS

Page 6: Patrick kasangaki contributing to extension - the question and answer service voucher system

Project Objective and PurposeProject Objective and Purpose

Objective

•Contribute towards improved agricultural productivity food security and rural livelihoods in Uganda

Purpose

•Timely and accurate responses to farmers’ questions on best practices provided

Page 7: Patrick kasangaki contributing to extension - the question and answer service voucher system

Project OutreachProject Outreach

• 900 small-scale farmers reached directly in 7 Districts: • Kayunga, Soroti, Wakiso, Mityana,

Kyenjojo, Kasese and Nebbi

• Millions more reached indirectly• radio

• local communication

• farmer listening groups

• and local archives

Page 8: Patrick kasangaki contributing to extension - the question and answer service voucher system
Page 9: Patrick kasangaki contributing to extension - the question and answer service voucher system

Materials, Methods, Data SourcesMaterials, Methods, Data Sources

• Vouchers – right given to a farmer to ask a question and receive customised answer

• Field Agent – distributes vouchers to farmers, takes photos, explains answer in local language to farmer

• Rural Information Broker – person with ICT skills. Online communication e.g. publishing farmers questions online

• Answering Service – involves experts who answer questions

Page 10: Patrick kasangaki contributing to extension - the question and answer service voucher system

Materials, Methods, Data SourcesMaterials, Methods, Data Sources• Farmers – prioritise on questions to ask,

evaluate answers. Key to payment of actors

• Internet platform – database of questions and answers, monitoring base used for controlling agent and development partners

• Radio – increases project outreach, improves cost effectiveness. Scripts on FAQs developed and broadcasted as 15 minute programmes in 5 languages

Page 11: Patrick kasangaki contributing to extension - the question and answer service voucher system
Page 12: Patrick kasangaki contributing to extension - the question and answer service voucher system
Page 13: Patrick kasangaki contributing to extension - the question and answer service voucher system

Farmer

request

Field agentRural Information Broker (Internet)

www.isicad.org/cta

Expert

response

Library

Internet

Payment after

delivery

!

Answer service

The QAS-VS……

Page 14: Patrick kasangaki contributing to extension - the question and answer service voucher system

OutputsOutputs• Provided timely and accurate responses to 900 farmers’ questions on best practices.

•Increased usability of research outputs by linking farmers and extension to research scientists.

•Generated online knowledge• content and shared it widely.

• Catalysed communication among farming communities for purposes of agricultural and rural development.

Page 15: Patrick kasangaki contributing to extension - the question and answer service voucher system

Outputs

• QAS VS introduced to 40 local authorities and 900 farmers.

• 15 Field Agents trained.

Page 16: Patrick kasangaki contributing to extension - the question and answer service voucher system

Outputs

• Database of 35 subject matter specialists developed.

• Existing expertise was mobilised. (>70 people)

• Local archives established at 15 sites.

Page 17: Patrick kasangaki contributing to extension - the question and answer service voucher system

Outputs

Increased outreach - 72 radio programmes broadcasted.

744 recordings distributed to listening groups at 15 sites

Page 18: Patrick kasangaki contributing to extension - the question and answer service voucher system

Impact• Structured questionnaire used to interview 150 randomly

selected farmers• SPSS used for data analysis

Page 19: Patrick kasangaki contributing to extension - the question and answer service voucher system

Impact….

Increase in Productivity (%)

< 0 0-25 26-50 51-75 76-99 100 > 100TOTAL

Crop Production 5 15 20 65 25 17 3 150

Animal Production

2 9 8 37 8 15 6 85

Aquaculture 0 1 1 4 2 0 0 8

Effect on Productivity by enterprise

Page 20: Patrick kasangaki contributing to extension - the question and answer service voucher system

Impact….

Thematic Scope

< 0 0-25 26-50 51-75 76-99 100 > 100 TOTAL

Marketing 5 15 60 22 30 15 3 150

Post Harvest Processing

4 10 63 13 34 12 14 150

Pest Control

3 20 57 32 17 16 5 150

Increased Engagement by Thematic Scope (%)

Page 21: Patrick kasangaki contributing to extension - the question and answer service voucher system

Conclusions and Recommendations• The QAS VS is an effective approach to extension.

• Use the QAS VS as one of several extension approaches.

• Island of success that needs to be publicised and up scaled to more regions in Uganda and other countries

• Government involvement urgently needed to move it from project to sustainable extension intervention

• Data from the service can be used by governments to improve evidence base of prioritising on farmers needs

• In built transparency and accountability checks makes it attractive to development partners and governments seeking these qualities in extension models

Page 22: Patrick kasangaki contributing to extension - the question and answer service voucher system

THANK YOU