Parent PLUS Loan Action

Claim Worklist Item

Go to “Pending Worklist” screen and “claim next item” for Parent PLUS loans

Review Parent PLUS Loan Action Form

▪ Click on the “Image” to review student’s submitted document

Review Parent PLUS Loan Action Form

▪ Confirm all fields are filled out correctly

▪ Confirm the notary stamp is not expired

Determine Type of Adjustment requested

▪ The Parent PLUS Loan Action Form is a form that parents submit in order to:

▪ Accept▪ Increase▪ Decrease ▪ Decline

Review Section A to determine what steps you will need to take

Guidelines for Adjustments

▪ Guest access must be present for parent that is accepting plus loan

▪ Parents must have an SSN on record

Ensure Parent PLUS Guest Access is correct

▪ Click the gold key from View Financial Aid Status page

▪ Click View History▪ Parent PLUS Loans is included

under Permissions▪ Parent PLUS Loan Access is

checked

Review Relationship for SSN and Citizenship

Go to Relationship Screen

Enter student’s SSN Choose parent that is

accepting Parent PLUS Loan

Review National ID If SSN is present,

continue with process

If SSN is not present request Update Parent PLUS Borrower Info form by sending communication: PLUS – Need Update Form

SSN present, review and update citizenship for parent

Click on Biographical Details from the Relationship Screen

From Biographical Details screen click on Citizenship If parent said they were a citizen on the

Parent PLUS Loan Action Form, update to: Country: USA Citizenship Status: Citizen Continue with processing PLUS

Action Form If parent said they were not a US

Citizen, post a FPCITZ (Parent Citizenship Verif) checklist

- Do not process PLUS Action formComplete worklist item and then re-initiate FPCITZ checklist on View Financial Aid Status screen

Parent PLUS Loan Process

Action Steps Comment

Increase

Create a new loan with a subsequent item type for the amount of the requested increase.

Update Manage DL Application with correct parent ID/information

Per Parent PLUS Loan Action Form, accepted $ PPL per request to increase from $ to $ .

Decrease Decrease loan amount per

term/amount indicated. Bill back disbursed portion of loan

as necessary.

Per Parent PLUS Loan Action Form, updated PPL to $  per request to decrease from $ to $ (indicate term if applicable).

Accept

Ensure that parent has relationship created, SSN is present, and citizenship is updated according to form.

Accept offered Parent PLUS Loan per request or if prior PPL canceled, offer/accept on subsequent item type.

Update Manage DL Application with correct parent ID/information

Per Parent PLUS Loan Action Form; accepted PLUS Loan for $ .

Cancel/Decline

Cancel offered, accepted, or accepted and disbursed as applicable.

Per Parent PLUS Loan Action Form; canceled PPL for $ per request.