Parent PLUS Guest Access

Review Guest Access for PLUS inclusion

From the View Financial Aid Status screen click on the gold key

Parent PLUS Loan Guest Access (Present and correct)

▪ Click View History▪ Parent PLUS Loans is

included under Permissions▪ Parent PLUS Loan Access is

checked

Parent PLUS Loan Guest Access (Present and incorrect)

▪ Click View History▪ Parent PLUS Loans is not

included under Permissions

▪ Parent PLUS Loan Access is not checked

▪ Resolution: Email Kerry or Crystalann

so that the permission and access can be manually added

Once permission and access is created you will need to manually create relationship

Parent PLUS Loan Guest Access (Present and incorrect)

▪ Click View History▪ Student has guest access

created for parent with no Parent PLUS Loan access

▪ Resolution: Manually create

relationship Once created parent will

be able to accept Parent PLUS Loan on their MyASU guest access

Parent PLUS Loan Guest Access (Present and incorrect)

▪ Click View History▪ Student has guest access

created for parent with no Parent PLUS Loan permission

▪ Resolution: Student must login to

their MyASU and update the parent permissions for the guest access

Send communication: PLUS Action – Modify Guest Permission

Manually Create Relationship

You will need:▪ Student ID▪ Parent ID

Go to Relationships screen Click Add New Value Enter students ID Click Add

Manually Create Relationship

Enter Parent ID in the Related ID field

Hit Tab Parent’s information will populate Update Guardian to Parent Click Save