Organizational Organizational Intelligence Intelligence

And Raising Your Value And Raising Your Value

Sabrina I. PacificiSabrina I. Pacifici

Librarian, Founder/Editor/Publisher, Librarian, Founder/Editor/Publisher, LLRX.com and Author, beSpacific.comLLRX.com and Author, beSpacific.com

Organizational IntelligenceOrganizational Intelligence

• Creating knowledge through intelligent processes, and disseminating it strategically to the benefit of the organization (Online, Offline, Traditional, etc.)

• Make sure channels are always open

• We always find the answer no matter where we have to find it

Who What and WhereWho What and Where

BRANDINGBRANDINGDefine who you are to those you serve.Define who you are to those you serve.

• • CONSISTANCY • SIMPLICITYCONSISTANCY • SIMPLICITY • EMOTION• EMOTION

CHANNELS- CHANNELS- Print, Online, Training, Logos, TaglinesPrint, Online, Training, Logos, Taglines

Leveraging Delivery Options to Leveraging Delivery Options to Encompass Choice and VariablesEncompass Choice and Variables

We are available:We are available:– Email, IM, telephone, twitter, texting, blogs, in-Email, IM, telephone, twitter, texting, blogs, in-

person visits, training sessions, intranet websites, person visits, training sessions, intranet websites, extranets, print collateral (bookmarks, brochures, extranets, print collateral (bookmarks, brochures, maps, pathfinders, guides) webinars and online maps, pathfinders, guides) webinars and online instruction, briefings, seminars, booths at instruction, briefings, seminars, booths at organizational meetings organizational meetings

– Opt in: HQ, multiple office locations, time zones, Opt in: HQ, multiple office locations, time zones, countriescountries

– Continuous connectivity – teleworking, travel, Continuous connectivity – teleworking, travel, mobile, smartphonesmobile, smartphones

Internal Knowledge Internal Knowledge ManagementManagement

• Internal development and implementation of sites and sources to facilitate teamwork, collaboration and rapid, accurate response

SharePoint

OutlookEnterprise Websites,

Portals

Blogs

VV

External Knowledge External Knowledge ManagementManagement

• Internal development and implementation of sites and Internal development and implementation of sites and sources to facilitate teamwork, collaboration and rapid, sources to facilitate teamwork, collaboration and rapid, accurate responseaccurate response

SOCIALSOCIAL INTERACTIVEINTERACTIVE OTHEROTHER

Current AwarenessCurrent Awareness

• Proactive delivery of news, reports, Proactive delivery of news, reports, surveys, government documents, press surveys, government documents, press releases, links to videosreleases, links to videos