ANALYSIS OF BEST OPERATIONS MANAGEMENT PRACTICES

PRESENTED BY:-

SNEHAL SINGHPRAGYA JOSHIADITI AGRAWAL

AMUL- THE TASTE OF INDIA

COMPANY OVERVIEW• Amul is an Indian dairy cooperative, based at Anand in the

state of Gujarat, India.• Formed in 1946, it is a brand managed by a Cooperative body,

the Gujarat Co-operative Milk Marketing Federation Ltd. (GCMMF), which today is jointly owned by 3.6 million milk producers in Gujarat.

• Amul spurred India's White Revolution, which made the country the world's largest producer of milk and milk products. In the process Amul became the largest food brand in India and has ventured into markets overseas.

• Dr. Verghese Kurien, founder-chairman of the GCMMF for more than 30 years (1973–2006), is credited with the success of Amul.

WORKING MODEL OF AMUL

PRODUCTION PROCESS

SUPPLY CHAIN MANAGEMENT OF AMUL

AVAILABILITY OF AMUL

• AMUL insures its supply and availability to whole India. More than 15 million milk producers pour their milk in 1,44,500 dairy cooperative societies across the country. Their milk is processed in 184 District Co-operative Unions and marketed by 22 State Marketing Federations, ensuring a better life for millions.

• 23 million kilograms of milk is collected per day by Amul which insure consistent supply of milk. Thus make Amul leading brand of dairy product.

INNOVATION BY AMUL

Amul has come up with an innovative idea of ATM (ANY TIME MILK) Machine. It has installed "Any Time Milk" machine which dispenses a 300-ml pouch of fresh milk for Rs 10, at Anand's Amul Dairy.

PRICE OFFERED BY AMUL

• AMUL provide quality product in reasonable price.It opts for low pricing strategy, its backward integration process give it advantage of cost reduction.

SPECIALITY OF AMUL

• AMUL is a most successful and trusted dairy brand of India .It produces high quality goods in low price, which give it competitive advantage. It provides high quality product enriched with more amount of calcium as compare to competitors.

FORD

FORD OVERVIEW• The Ford Motor Company (also known as simply Ford) is an American

multinational company.

• Headquartered in Dearborn, Michigan.

• Ford is the second-largest U.S.-based automaker and the fifth-largest

in the world based on 2010 vehicle sales.

• Subsidiaries of ford Jaguar and Land Rover in 1989 and 2000.

• It is described by Forbes as "the most important industrial company in

the history of the United States."

FACILITIES, DESIGN & LAYOUT

Applies 5 principles of Facilities Design & Layout to Ford ( PVASL )

o Product

o Volume

o Activities

o Space

o Layout

MATERIALS MANAGEMENT

- Through Materials Requirement Planning (MRP).

- Just In Time (JIT) method.

- B2B (business to business) method.

 

NEW TECHNOLOGY

- 120 robots used in assembly. - It takes approximately one minute per station to complete each

production task. - Computer Aided Design (CAD)

- Computer Aided Manufacturing (CAM)

- Bar Code system

QUALITY MANAGEMENT

- TQM used to emphasise continuous improvement in all production

tasks.

 

- A customer driven operation in which new models are designed

according to market forces

 - Staff empowerment is strongly emphasised.

SPECIFICATIONS• Promoting the recycling of materials.

• Works in reasonable time and at reasonable cost.

• They are using Penske company to handle logistics.

• Participation in reduced carbon print scheme which reduces 10,000 tons of co2 emission per year

• Every 24 day of each order they deliver new stock to showrooms.

• 3rd highest efficient company in making profit on given time after Audi and rolls- Royce.

• As a major multinational enterprise, their activities are far-reaching environmental, social and economic impacts

HDFC BANK

COMPANY OVERVIEW

• An Indian financial and banking services company, HDFC was founded in 1994 and has its headquarters in Mumbai, Maharashtra.

• HDFC is India's largest private sector bank in term of capitalization.

• HDFC Bank's market capitalization amounted to Rs. 2,58,157.69crore in May 2015.

TECHNOLOGY• Technology is a key feature of HDFC Bank . Bank operates in a highly automated

environment in terms of information technology and communication systems. • The Bank has prioritized its engagement in technology and the internet as one of

its key goals and has already made significant progress in web-enabling its core businesses.

• All the bank’s branches have online connectivity, which enables the bank to offer speedy funds transfer facilities to its customers.

• Multi-branch access is also provided to retail customers through the branch network and Automated Teller Machines (ATMs).

• The Bank has made substantial efforts and investments in acquiring the best technology available internationally, to build the infrastructure for a world class bank. In terms of core banking software :-– Corporate Banking business is supported by Flexcube, – Retail Banking business is supported by Finware,

Both from i-flex Solutions Ltd. The systems are open, scaleable and web-enabled.

WAYS TO DO BANKING

• BANK ONLINE-– Net banking- – Credit card net banking-– Email statement-– Loan account online-

• BANK WITH PHONE– MobileBanking – InstaAlerts - SMS & Email– Phone banking – Chillr app

• BANK WITH WATCH.• BANK IN PERSON

– ATM– Branch network – cash@shop

INNOVATION

• WATCH BANKING–Watch Banking features :-– View Information of all your accounts– Recharge your Mobile & DTH Connection– Request A/c Statement & Cheque book– Locate HDFC Bank ATM & Branch– Hotlist your Debit Card– View Notifications sent by HDFC bank

• MILK TO MONEY ATMS

SPECIALITY

• HDFC Bank is the most trusted private sector bank .• The most distinct feature of HDFC Bank is that it has 55% of its total

branch in rural and semi-rural area, Which make it easily accessible for all.• Leading private bank for home loans.• HDFC BANK is a leading player across retail loan category.• Leading provider of electronic banking service for supply chain

management.• Leading provider for cash management solution.

– Large corporate and SME– Financial institution– Government (including tax collection)

• Market leader in credit card sales.