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ITIL Intermediate SD is a service lifecycle module that showcases your ability to deploy and build IT services. The course agenda covers service design principles, holistic service design and service composition, designing service portfolio, designing technology architecture, designing measurement systems and metric and critical success factors and KPIs. Implementation and improvement of service design, six-stage implementation approach, measurement of service design and more are also part of this certification syllabus. With these skill sets from ITIL intermediate SD you can handle all the challenges that come your way.
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