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BUSA 220 Spring 2012 Professor Wallace

OB - Individual Differences

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Partially based on the Kreitner/Kinicki (2009, McGraw Hill/Irwin) textbook with updated data from a variety of cited sources.

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Page 1: OB - Individual Differences

BUSA 220

Spring 2012

Professor Wallace

Page 2: OB - Individual Differences

Source: Krietner/Kinicki, 2009

Page 3: OB - Individual Differences

• Self-evaluation

• What would a person with high self-esteem say?a. I feel I am a person

of worth, the equal of other people.

b. I feel I do not have much to be proud of.

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Source: http://www.videojugpages.com/pages/14712-Self-acceptance-and-Self-esteem

Page 6: OB - Individual Differences

Source: http://www.videojugpages.com/pages/14712-Self-acceptance-and-Self-esteem

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• A person’s belief about their chances of successfully accomplishing a specific task.

“Once you realize there are no geniuses out there, you can think, ‘I can do that.’ One reason I’ve succeeded is I have that naïve sense of entitlement.”

– Donny Deutsch, Deutsch, Inc.

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• A person’s belief about their chances of successfully accomplishing a specific task.

“Once you realize there are no geniuses out there, you can think, ‘I can do that.’ One reason I’ve succeeded is I have that naïve sense of entitlement.”

– Donny Deutsch, Deutsch, Inc.

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Be active—select best opportunities

Manage the situation - avoid or neutralize obstacles

Set goals - establish standards

Plan, prepare, practice

Try hard: persevere Creatively solve

problems Learn from

setbacks Visualize success Limit Stress

Prior Experience

Sources of Self-Efficacy Beliefs

Feedback Behavioral Patterns Results

High “I know I

can do this job”

Self-efficacybeliefs

Behavior Models-Mentors

Persuasion from Others

Assessment of physical/

emotional state

Success!

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Passive

Avoid difficult tasks

Weak aspirations and low commitment

Focus on personal deficiencies

Weak effort

Quit or discouraged by setbacks

Blame setbacks on bad luck or lack of skill

Increased worry, stress and depression

Make excuses

Prior Experience

Sources of Self-Efficacy Beliefs

Feedback Behavioral Patterns Results

Low “I don’t think I

can get the job done”

Self-efficacybeliefs

Behavior Models-Mentors

Persuasion from Others

Assessment of physical/

emotional state

Success!

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• Know Thyself

• What are the dangers of being a:

– High Self-Monitor?

– Low Self-Monitor?

• Is high or low-self-monitoring related to job success?

• Quotes

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• You have just watched a very talented individual receive an award you thought your friend should have been given

a. Run up on stage, grab the microphone and make an ass of yourself in front of millions of people . . .

b. Comfort your friend and celebrate a decision you had no control over to begin with.

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Source

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• Which two of the Big Five personality traits were found to be the most stable?A. Conscientiousness &

Emotional Stability

B. Openness to Experience & Agreeableness

C. Extraversion & Conscientiousness

D. Agreeableness & Conscientiousness

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• Initiative and Perseverance

• Entrepreneurship

• Resiliency– The ability to handle

pressure and quickly bounce back from personal and career set-backs

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• External: Outcomes are tied to fate or luck.

• Internal: One has some measure of control and response to consequences.

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Source: Krietner/Kinicki,

2009

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• Staying awake 24 hours impairs cognitive psychomotor performance to the same degree as having a _____% blood alcohol level.

a. .001

b. .01

c. .1

d. 1.0

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• General mental ability• Specific mental ability• Intelligence-related

predictors of job performance:– Numerical ability– Spatial ability–Mechanical ability– Vocabulary ability– Inductive reasoning

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Most Commonly Used:

1) Verbal comprehension

2) Word fluency

3) Numerical

4) Spatial

5) Memory

6) Perceptual speed

7) Inductive reasoning

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Happiness

/Joy

Pride

Love/ affection

Relief

AngerFright/

anxiety

Guilt/

shame

Sadness

Envy/

jealousy

Disgust

Negative Emotions

(goal incongruent)

Positive Emotions

(goal congruent)

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(Goleman, 1995)

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True (A) or False (B)

1. Emotions are contagious

2. Masking one’s true feelings may cause long-term psychological and physical problems.

3. Women’s felt emotions are no different than men’s.

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A. High Self-Esteem

B. High Self-Monitor

C. High Internal Locus of Control

D. High Self-Efficacy

E. High Conscientiousness

F. High Emotional Intelligence

1. I’m good at math

2. I’m a dependable, responsible person

3. I know when to speak up and when not to during work meetings

4. I effectively keep my emotions under control

5. I am a person of worth

6. I believe I am the cause of the good or bad things that happen to me

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A. High Self-Esteem

B. High Self-Monitor

C. High Internal Locus of Control

D. High Self-Efficacy

E. High Conscientiousness

F. High Emotional Intelligence

1. I’m good at math (D)

2. I’m a dependable, responsible person (E)

3. I know when to speak up and when not to during work meetings (B)

4. I effectively keep my emotions under control (F)

5. I am a person of worth (A)

6. I believe I am the cause of the good or bad things that happen to me (C)

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1. Reason

2. Research

3. Resonance

4. Redescriptions:

5. Resources and Rewards

6. Real World Events

7. Resistances

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Companies today aren’t managing their employee’s careers; knowledge workers must, effectively, be their own chief executive officers. It’s up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span 50 years. To do these things well, you’ll need to cultivate a deep understanding of yourself—not only how you learn, [but] how you work with others, what your values are, and where you can make the greatest contribution. Because only when you operate from strengths can you achieve true excellence.

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• Disciplined Mind – Seek to be an expert.

• Synthesizing Mind – Learn to sort and communicate diverse data in multiple forms.

• Creative Mind – Change how others think and behave.

• Respectful Mind – Understand and accept diversity.

• Ethical Mind – Behave not based on your rights but responsibilities to others.

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• Experience

• Competencies

• Learning Styles Inventory (done)

• Big Five (done)

• Values?

• Dreams?

• New skills?

• SWOT?

• Mentors?