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Establishing Social Presence in Online Learning Environments Patrick R. Lowenthal Boise State University @plowenthal Joni Dunlap University of Colorado Denver slides @ patricklowenthal.com

Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

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In this presentation we provide a background of social presence theory and then cover strategies we have used to establish social presence in our own courses.

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Page 1: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Establishing Social

Presence in Online

Learning Environments

Patrick R. Lowenthal Boise State University

@plowenthal

Joni Dunlap University of Colorado Denver

slides @ patricklowenthal.com

Page 2: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

slides @ patricklowenthal.com

A Bit about MeInstructional designer @ Boise State (EdTech department)

Page 3: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

slides @ patricklowenthal.com

Agenda

Background of Social Presence

Strategies We Use

Strategies You Use

Page 4: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

I was scared the first time I taught online

slides @ patricklowenthal.com

Page 5: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

slides @ patricklowenthal.com

I was scared that I would not connect with my students

Page 6: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Why does connecting matter?

slides @ patricklowenthal.com

Page 7: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Theory of Social Presence

For more info:The evolution and influence of social presence theory on online learning

Social presence is the degree of salience (i.e., quality or state of being there) between two communicators using a communication medium.

Page 8: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

It’s a quality of a communication medium.

Some media (e.g., video) have higher social presence than other media (e.g., audio)

Media w/ high social presence are sociable, warm, and personal; media w/ low social presence are as less personal.

What does all this mean?

Page 9: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

It’s a quality of a communication medium.

Some media (e.g., video) have higher social presence than other media (e.g., audio)

Media w/ high social presence are sociable, warm, and personal; media w/ low social presence are as less personal.

What does all this mean?

Page 10: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

It’s a quality of a communication medium.

Some media (e.g., video) have higher social presence than other media (e.g., audio)

Media w/ high social presence are sociable, warm, and personal; media w/ low social presence are as less personal.

What does all this mean?

Page 11: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments
Page 12: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments
Page 13: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Social Presence is Complicated

Page 14: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

“Being there” might not always feel good

Page 15: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Why

does this matter?

Page 16: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Our Lives Have Changed

Page 17: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

We are social beings!

Page 18: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Learning is social!

Page 19: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Can learning happen online?

Page 20: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Questions so far?

????

Page 21: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

slides @ patricklowenthal.com

Agenda

Background of Social Presence

Strategies We Use

Strategies You Use

Page 22: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

slides @ patricklowenthal.com

High Tech &

Low Tech Strategies

Page 23: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Social Presence Strategies

Bio strategies

Orientation strategies

Reconnecting strategies

Feedback strategies

Discussion strategies

Small group strategies

Organic interaction strategies

Page 24: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

&Bios Strategies

Teacher Bios

Student Bios

Page 25: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Teacher Bios

For more info:Intentional Web Presence: 10 SEO Strategies Every Academic Needs to Know

Sharing Scholarship

Sharing Teaching Philosophy

Page 26: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Teacher Bios

For more info:From Pixel on a Screen to Real Person in Your Students’ Lives: Establishing Social Presence using Digital Storytelling

Digital Stories

Page 27: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Student Bios

For more info:Getting to know you: The first week of class and beyond

Aladdin’s Lamp

Superhero Powers

Page 28: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Student Bios

For more info:Defeating the Kobayashi Maru: Supporting Student Retention by Balancing the Needs of the Many and the One

5 minute phone call

Page 29: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Student Bios

For more info:From Pixel on a Screen to Real Person in Your Students’ Lives: Establishing Social Presence using Digital Storytelling

Digital Stories

Page 30: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Student BiosPhoto Roster

Page 31: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

slides @ patricklowenthal.com

Orientation StrategiesOrientation Videos

Page 32: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Orientation Strategies

Detailed Announcements & Emails

Page 33: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Reconnecting StrategiesSoundtrack of your life

For more info:Hot for teacher: Using digital music to enhance student’s experience in online courses

Page 34: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Reconnecting StrategiesVirtual Paper Bag & Superhero Powers

Page 35: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Feedback StrategiesVideo Feedback

Page 36: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Discussion Strategies

Non-threatening discussions

Discussion Protocols

Synchronous Discussions

For more info:Protocols for Online Discussions

Page 37: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Small Group Strategies

Peer Review

Group Work

Document Co-Creation

For more info:Learning, unlearning, and relearning: Using Web 2.0 technologies to support the development of lifelong learning skills

Page 38: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Organic Interaction Strategies

For more info:Tweeting the night away: Using Twitter to enhance social presence

Social Media

Page 39: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Other Strategies?Let’s Share

Page 40: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

If There’s TimeLet’s Create a Google Doc Together

http://tinyurl.com/socialpresence-share

Page 41: Northwest eLearn 2012 - Establishing Social Presence in Online Learning Environments

Thanks!

slides @ www.patricklowenthal.comemail @ [email protected]