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jobscout

New Jurisdiction Support & Resources

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Page 1: New Jurisdiction Support & Resources

jobscout

Page 2: New Jurisdiction Support & Resources

Teaching Internet skills + social gaming + finding jobs =

jobscout

jobscout

Page 3: New Jurisdiction Support & Resources

jobscoutPilot Jurisdictions

Libraries in pilot jurisdictions serve as outposts that provide three important resources to users:Access

Assistance

Feedback

Page 4: New Jurisdiction Support & Resources

jobscout

Libraries serve as entry points to jobscout for users.

jobscout’s core user group is less likely to have access to either a computer or broadband Internet at home.

55% of Californians rely on libraries as their primary or sole source of free Internet access.

Patrons coming into libraries will have access to jobscout through a link on the library system’s website.

Access

Page 5: New Jurisdiction Support & Resources

jobscout

Librarians in jobscout libraries become Scout Masters by taking a few easy steps:

Assistance

Become familiar with jobscout

Communicate with the jobscout team

Be available for those users who might need a little bit of extra help

Page 6: New Jurisdiction Support & Resources

jobscout

Librarians are jobscout’s eyes and ears.

We want to know what users reactions are: good and bad.

Feedback

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jobscout

You are never alone when using jobscout. Our team is always here to support you and your staff.

Whether you have questions about tech support, community outreach or just what is new on jobscout, we are here for you.

Support

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jobscout

Liaisons are chosen at each library jurisdiction who are responsible for:

Communicating with Our Team

Being the main point of contact with the jobscout team

Being an active user on jobscout’s social network

Distributing jobscout information to library staff

Encouraging staff to complete monthly jobscout surveys

Participating in monthly jobscout webinarsParticipating in monthly conference calls with jobscout’s Director of Marketing and Platform Satisfaction

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ResourcesLibrarian’s Page

Launching Q2 of 2012, the Librarian’s Page will feature a variety of jobscout resources designed to help you and your patrons take full advantage of the platform. Featured on the Librarian’s Page will be marketing materials, webinars discussing new features and short videos explaining jobscout’s lessons.

Buzz Kits

jobscout Buzz Kits include everything librarians need to get the word out about the site. Buzz Kits are constructed by the jobscout team and include posters, fliers, buttons, postcards and stickers to display and distribute.

jobscout

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Key Contacts

Stephanie Margossian Chief Operating OfficerE: [email protected]

Josh Bradley Director of Marketing and Platform SatisfactionE: [email protected]

jobscout

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myjobscout.org

@myjobscout