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Preparing for the network era workplace* *creative, customized, informal, implicit, intangible Harold Jarche jarche.com @hjarche Tuesday, 2July, 2013

Network era workplace

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Page 1: Network era workplace

Preparing for the network era workplace*

*creative, customized, informal, implicit, intangible

Harold Jarchejarche.com@hjarche

Tuesday, 2July, 2013

Page 2: Network era workplace

The Industrial Era is Over

standardization

specialization

planning & control

extrinsic rewards

hierarchies

Tuesday, 2July, 2013

Page 3: Network era workplace

types of work & knowledge requirements

Routine Technical

Craft Innovative

Source: Tom Gramjarche.com

CustomizedWork

StandardizedWork

informalformal learning

knowledgeexplicit implicit

Tuesday, 2July, 2013

Page 4: Network era workplace

types of jobs

Producing Improving

Source: Lou Adlerjarche.com

CustomizedWork

StandardizedWork

Building Thinking

Tuesday, 2July, 2013

Page 5: Network era workplace

Passion

Creativity

Initiative

Intelligence

Diligence

Obedience

cannot command(won’t be commoditized)

commodities

Hierarchy of Employee Traits for the Creative Economy

- Gary Hamel (2009 Spigit Conference)

jarche.com

Tuesday, 2July, 2013

Page 6: Network era workplace

jobs & workLabour vs Talent

informalformal learning

knowledgeexplicit implicit

Routine &Producing

Technical &Improving

Craft &Building

Innovative& Thinking

Talent:initiativecreativitypassion

Labour:obediencediligence

intelligence

Sources: Tom Gram, Lou Adler, Gary Hameljarche.com

CustomizedWork

StandardizedWork

Tuesday, 2July, 2013

Page 7: Network era workplace

percentage of intangible assetson the S&P 500 stock index

81%

17%

1975

2009

jarche.com

Tuesday, 2July, 2013

Page 8: Network era workplace

jobs, work & value

informalformal learning

knowledgeexplicit implicit

Routine &Producing

Technical &Improving

Craft &Building

Innovative& Thinking

tangible intangiblevalue

Talent:initiativecreativitypassion

Labour:obediencediligence

intelligence

Sources: Tom Gram, Lou Adler, Gary Hameljarche.com

CustomizedWork

StandardizedWork

Tuesday, 2July, 2013

Page 9: Network era workplace

Knowledge-based Work: Requires Talent

Manufacturing Work: Labour gets Automated

IPPR Commission on the Future of Higher Education 2013

jarche.comTuesday, 2July, 2013

Page 10: Network era workplace

the engine of the creative economyis talent *

* Gary Hameljarche.com

Tuesday, 2July, 2013

Page 11: Network era workplace

the future of work is customized, requiring Talent, supported by informal learning and implicit knowledge-sharing,

to create intangible value

informalformal learning

knowledgeexplicit implicit

Routine &Producing

Technical &Improving

Craft &Building

Innovative& Thinking

tangible intangiblevalue

Talent:initiativecreativitypassion

Labour:obediencediligence

intelligence

Sources: Tom Gram, Lou Adler, Gary Hameljarche.com

CustomizedWork

StandardizedWork

Tuesday, 2July, 2013

Page 12: Network era workplace

Variety - Flexibility - Activism - Meaning - Serendipity

The Network Era is Here

Tuesday, 2July, 2013