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e-Governance in India has steadily evolved from computerization of Government Departments to initiatives that encapsulate the finer points of Governance.

Citizen centricity, service orientation and Transperency

To speed up e-Governance implementation across the various arms of Government at National, State, and Local levels, a programme approach needs to be adopted, guided by common vision and strategy.

This approach has providing to enable the huge savings in costs and of presenting a seamless view of Government to citizens.

Under which ministry the NeGP was implemented ?

* Ministry of science and technology * Ministry of information &

technology * Ministry of information &

broadcasting * Ministry of public grievance &

personnel mangaement

The National e-Governance Plan (NeGP), takes a holistic view of e-Governance initiatives across the country, integrating them into a collective vision, a shared cause.

Around this idea, a massive countrywide infrastructure reaching down to the remotest of villages is evolving, and large-scale digitization of records is taking place to enable easy, reliable access over the internet.

Serving as a secretariat to the Apex Committee

Human Resource Development, Training and Awareness Building

Framing core policies, technical assistance, R&D, awareness and assessment and creation of organization structure

Programme Management of NeGP, inter-alia including facilitating and supporting DIT in undertaking the following tasks and responsibilities assigned to DIT under NeGP:

Facilitating implementation of NeGP by various Ministries and State Governments

Providing technical assistance to Central Ministries and State Line Departments

State Wide Area Network (SWAN)

Data Centre NSDG Common Services

Centers (CSC) Mission Mode Projects

(MMP)

State Wide Area Network (SWAN) Scheme, envisaged to create such a connectivity in each State / UT, to bring speed, efficiency, reliability and accountability in overall system of Government-to-Government (G2G) functioning.

SWAN is designed to cater to the governance information and communication requirements of all the State / UT Departments.

When fully implemented, SWANs across the country are expected to cover at least 50000 departmental offices through 1 million (10 lacs) route kilometres of communication links.

The National eGovernance Service Delivery Gateway (NSDG), by acting as a standards-based messaging switch and providing seamless interoperability and exchange of data across the departments.

NSDG acting as a nerve centre, would handle large number of transactions across the departments

The CSCs would provide high quality and cost-effective video, voice and data content and services, in the areas of e-governance, education, health, telemedicine, entertainment as well as other private services.

A highlight of the CSCs is that it will offer web-enabled e-governance services in rural areas, including application forms, certificates, and utility payments such as electricity, telephone and water bills.

NeGP consists of 27 Mission Mode Projects (MMPs) encompassing nine central MMPs, eleven state MMPs and seven integrated MMPs.

Line Ministries/Departments are responsible for the implementation of the assigned Mission projects and spearheaded by various line Ministries for Central Government, State Governments and Integrated projects.

Mission Mode Projects are of 3 types:

_ Central Government MMP _ Integrated MMP _ State Government

MCA21 Pensions Income tax Central Excise Banking UID e-Office. Insurance.

The vision of the MCA21 project implemented by the Ministry of Corporate Affairs (MCA), Government of India, was to “introduce a service-oriented approach in the design and delivery of Government “

The project will be integrated with the National e-Governance Services Delivery Gateway (NSDG)

There are more than 100 services covered within the scope of MCA21. Among these, the major services are as follows:

Name approval Incorporation of new companies Filing of Annual Statutory Returns Inspection of company documents Investor grievance Redressal

Business: enabled to register a company and file statutory documents quickly and easily in a manner that

MCA Employees : enabled to deliver best of services in a modern, productive work environment is convenient and transparent

Public : get easy access to relevant records and

get their grievances redressed effectively

Professionals: to be able to offer efficient services to their client companies.

Government : to ensure proactive and effective compliance of relevant laws and corporate governance

Financial Institutions :easy registration and verification of charges

The MCA21 is implemented on Build, Own, Operate and Transfer (BOOT) Model under Public-Private Partnership (PPP) framework.

The project cost includes the costs towards development, digitization and data migration, implementation and management, operating the solution for a period of six years

After, implementation and establishment of institutional frameworks such as the Project Monitoring Unit to enable.

No. of trips Waiting time Corruption Perception of service & Governance

quality An average of 40 lakh portal hits per

day is registered and about 102 lakh documents have been filed electronically so far

To provide a single window service to Central Civil Pensioners.

To facilitate an efficient and effective grievance redressal mechanism for pensioners.

To keep the pensioners aware of their rights and responsibilities/obligations.

Organizations to access information/lodge grievances on behalf of their members.

The portal operates at three levels, which are interlinked;

1. Association level (at State Headquarters initially)/Pensioners Level

2. Central Ministry/Department level 3. Central level (Nodal) Department of

Pension & Pensioners' Welfare

The Income Tax Department of India is implementing a plan for setting up a comprehensive service that enables citizens to transact all businesses with the Department on an anywhere, anytime basis.

Systems Integrator and Databases Migration & Consolidation

PAN Module and PAN Related Services Electronic filing of Income Tax Returns Tax Information Network (TIN) Refund Banker Scheme

Unique Identification Number (UID) project was conceptualized to create a verifiable and credible database

The Unique Identification Authority of India (UIDAI) be notified as an executive authority and anchored in the Planning Commission to own, manage and operate the UID database.

Better monitoring and targeting of social benefits to the beneficiaries

Eliminating the need for multiple identification mechanisms prevalent across government departments

Help in preventing and controlling pilferage, and fraudulent siphoning off of government benefits

Help in inclusive banking and financial services

The e-Office Mission Mode Project has been taken up by the Department of Administrative Reforms and Public Grievances (DAR&PG) in order to improve efficiency in government processes and service delivery mechanisms.

The objectives of the e-Office MMP are: To improve efficiency, consistency and

effectiveness of government responses To reduce turnaround time and to meet

the demands of the citizens charter To reduce processing delays To establish transparency and

accountability

The Mission of the Insurance MMP is “ better service delivery mechanism

of Public Sector Insurance”

Online Issue / Renewal of Policies Premium Calculations and online

Receipt of Premium Online Processing of Claims and

Settlement of Claims Storing policy documents in soft form Improve Customer Awareness, through

education and Information

e-Biz e-Courts e-Procurement EDI For eTrade India Portal

The e-Biz Mission Mode Project, being executed by Department of Industrial Policy and Promotion (DIPP), Ministry of Commerce and Industry, Government of India, was conceptualized with the Vision

“efficient, convenient, transparent and integrated electronic services to investors, industries and business throughout the business life cycle”

Facilitate a 'one stop shop' for procuring all business licenses and permits

Eliminate the need to physically interface with regulatory authorities at various levels of governance

Become a source for accessing all information 24X7 , with respect to starting up a business

Allow business units to file returns, pay taxes

Ministry of Commerce & Industry (Department of Commerce) has been nominated as the Nodal Ministry for implementation of E-Government Procurement (e-GP) Mission Mode Projects (MMP)

The vision of the e-Procurement MMP is implement procurement reforms, through the

use of electronic Government procurement, so as to make public procurement in all Sectors more transparent and efficient

Establish a one stop-shop providing all services related to government procurement

Reduce cycle time and cost of procurement Enhance transparency in government

procurement Enhance efficiency of procurement Bring about procurement reforms across

the government

Vendor Management Indent Management e-Auction/Reverse Auction Rate Contracts Contract Management e-Billing and e- payment mechanism Management Information Systems

(MIS)

The National Portal comes with unique features geared up to facilitate smooth access, enhanced quality of services and a convenient single window access for a variety of Government information and services.

It is the central repository of documents, forms, services, acts, announcements, contact directories, schemes and rules

To establish a one point source for availability of information about any Government of India

To facilitate launch/ implementation of various e-governance initiatives by the Indian Government.

To define the standards for publishing the information and electronic delivery of government

To establish a platform for participation by public in the process of governance

e-Court, an integrated MMP, has a clear objective to re-engineer processes and enhance judicial productivity both qualitatively and quantitatively to make the justice delivery system affordable, accessible, cost effective, transparent and accountable.

To develop, deliver, install and implement automated decision making and decision support system in courts all over the country.

The integrated mission mode project, Electronic Trade (eTrade) was conceptualized to facilitate effective and efficient mode of transacting business in the area of foreign trade.

to facilitate effective and efficient delivery of services

to simplify procedures and to make procedures transparent

to provide 24 hour access to users with their partners

to reduce the transaction cost and time to introduce international standards and

best practices

Agriculture Commercial Taxes e−District Employment Exchange Land Records Municipalities e- Panchayats Police