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MWT Software Products - LMS, SMS, CRM, Knowledge Hub

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Page 1: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

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Page 2: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

ISO 9001 : 2008 Certified Company

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• MWT Education Online leverages the combined expertise of the MWT Group, a leading provider of consultancy services in business, technology and process consulting over the past decade.

Bijo KunnumpurathCEO

Sini KunnumpurathOperation Director

The Right Business and Education Solutions for a Better Tomorrow

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ISO 9001 : 2008 Certified Company Dini Domini KGeneral Manager

Page 4: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Business Journey

Staff CustomersMore More Quality

Management

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STEP 1: New Start-up

STEP 2: Growth

STEP 3: Expansion

STEP 4: Mature Business

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As Business owners, what are your challenges?

My memory is not perfect

Emails are decentralized

You need metrics

Appointments, customer name, contact no, address and so on. You might be able to keep up with 10 or 20 or even 50 clients in your head but there comes a point when you just can't track them all and their associated tasks and events. Do you really want to limit your business by what information a sales manager can store in his head?

Finding sent mail is also a problem and makes things difficult in tracking what has been said to various clients. And then comes that great day when you hire employees. You'll never remember to CC or BCC the team on every email sent. Suddenly communication is not easy.

Metrics are critical to your business growth and success. You may deceive yourself into thinking you can figure out things with common sense or with some Excel spreadsheet formula - but is that what you want to spend your time doing?

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Page 6: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Business owners challenges

Status is important

History is important

Competition helps business

Do you know which clients are ready for a quick callback? If you knew exactly which prospects and clients were on hold and who was slightly interested in your services would that help your business and your sales strategies.

If you've ever wanted to look back and see everything on a particular contact, the stream of communication between you and them and other members of your business.

It's never fun to feel like you're going at it alone. It's good to have communication between your fellow employees and compare notes on things. And competition helps a business.

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Page 7: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Never lose your data

Track your tasks and events

Be organized

If you use notepads, memo books, calendars, visiting card holder and other systems for tracking your data then the odds are high that you are going to lose it at some point. Store everything on your laptop?

Calendars are important, way more important than emails with dates in them. You'll never be able to keep track of every task you need to do and event you need to attend without a good system.

Organizing all your information into one system gives you that big picture.

Predict your futureEveryone wants to know the future. If only there was a way to know what to expect. Identify patterns, learn from the past. Be better prepared.

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Business owners challenges

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Increase sales by 29%

Able to integrate

stands for Customer Relationship Manager

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A piece of software that is designed to do the job of many people

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We provide you

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM

Demo URL : demo.crm.mwtedu.com

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CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM

Keep all your customers coming back for more!MWT offers an integrated version of the premium SugarCRM software. This award-winning software helps manageyour organization's interactions with customers and enables the entire organization to get on the same page for all aspects of Sales, Support and Marketing.

SugarCRM has recognized MWT Education Online Pvt. Ltd. as their Partner for international sales.

Authorized reseller for selling SugarCRM licenses

SugarCRM customization services

There are only four authorized SugarCRM partners in India.

Received prestigious “Best Seller Partner” award in the Asia Pacific Region.

Software Deployment & Customization Services

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Page 12: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Documents

Targets

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Meetings

Target ListsCalendar Calls

Emails

Tasks

Notes

Events

Campaigns

Cases

Projects

MWT CRM Standard Features

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Who needs it?

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A CEO or Sales Manager what the salespeople are doing and how successful their efforts are.

An Administrative Assistant automate routine tasks and to keep a schedule of various tasks and activities.

A Salesperson make sure that she’s following up on all her prospects.

Customer Service Representatives make sure that all customers are happy customers.

The IT department prioritize- and resolve- any computer-related issues that the staff might encounter.

Tech support track and follow through on customer problems.

The Marketing department send mailings and marketing campaigns – and to measure their success.

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Which companies need it?

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Businesses in any industry to automate business and make them more productive in less time.

Large businesses to improve communication among employees, track their leads, and keep their customers happy.

Small businesses to rely on a small staff to complete a multitude of tasks.

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SugarCRM: Dash Board

Sugar dashboards show real-time information about leads, opportunities and accounts.

Dashboard access can be limited to specific user profiles so team members see only the information they need to know.

Automatic consolidation of sales data from across teams reveals the information executives need to drive performance across their business.

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Page 16: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

SugarCRM: Reports

Reports made easyTurn data into useful information so you get the information you need, when you need it. If you’re a manager, you can monitor performance across your entire business including marketing analytics, sales trends, case reports, and customer profiles. If you’re an individual user, customizable dashboards meet the requirements of your specific role as well as helping you track key metrics across the organization

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Page 17: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

SugarCRM Community Edition

SugarCRM Professional

SugarCRM Enterprise

SugarCRM Ultimate

SugarCRM Plans

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Page 18: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Why use CRM?

Why should your company invest in a CRM System and use it as part of your short term and long term operations? Who is best to help you with this?

Please review some of these questions, and answer yourself.

Do your customers get the service they deserve? Do you know your best customers from your worst? Do your best customers know the promotions that would benefit them? Do your customers feel like a number? Is your sales team spending more time on administration than following up on new leads than you would like? Is your company working together? Do people have the information they need to excel in their jobs? Can your departments share information easily?

Ask yourself:

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“How do I achieve long-term growth and increase profits in a sustainable, organised and scalable way?”

BUILD YOUR STAFF, SYSTEMS, COMPLIANCE…AND DRIVE YOUR BUSINESS TO SUCCESS

PRODUCTIVITY IS TOP OF MIND FOR EVERY BUSINESS NEEDS RIGHT NOW

With globalisation and rapidly changing market conditions comes the need to streamline workflows, mobilise staff and improve performance.

Staff & Quality Management Solution

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Quality Deliverance

Documentation

Staff Communication & training

Internal Quality Auditing

Quality Management

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ISO standards 9001 [Production Management] ISO 27000 [IT sectors] ISO 14000[Environmental], ISO 26000 [Employees] & NABH [Hospitals]

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Knowledge Hub enables businesses through intuitive technology that automates work processes and enhances business performance – Knowledge Hub gives staff and management a platform upon which to communicate effectively so that compliance, quality and profits become the standard, not an aspiration.

ABOUT KNOWLEDGE HUB

• Reduce the resources required and cost of Compliance audits by 35% in 1st year itself.

• Increased Staff Interaction reduced the time required to prepare the audits by more than 25% in

1st year itself.

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TOOLS FOR DIRECTORS AND MANGEMENT

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Knowledge Hub- Versions

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Knowledge Hub Resource Library

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Other Software Products

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A Student management software system, (called SMS), is a software application that is targeted at facilitating effective management of campus, students data, and other optional areas Academic Hub & Student Hub. Total Solution.

Academic Hub : The entire back office operations related to the student. Which is controlled by staffs and teachers.

Student Hub: The entire student activities are recorded though here.

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Student Management System

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Academic Hub

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Student Hub

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MAKE EDUCATION EASY AND FUNCHANGE THE WAY YOUR TEACHERS TEACH AND STUDENTS LEARN

edu@online Classroom

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Course Content Development

Course Formatting

Course Narration

Quality Analysis

ELearning Services

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MULTIMEDIA – DESIGN & ANIMATION

Flash Animations 3D animations

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Interactive presentations hit all the right spots with your target audience, keeping them engaged and conveying your messages, products and services effectively in an innovative and interactive manner.

Interactive Presentations

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Page 33: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Why MWT stands apart!

• 24 hours Customer support. (Server Support)• Prompt response• Professional support team• High profile infra structure• Provides the most innovative & reliable solution• History of satisfied clients

OUR SPECIALITY

Its not about having a branded system, its all about identifying the right business process, and implementing the system based on that and making the staff work on it makes a system implementation successful.

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OUR CLIENTS

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Page 35: MWT Software Products - LMS, SMS, CRM, Knowledge Hub

Email: [email protected]: www.mwtedu.com

Jan 2014

MWT Education Online Pvt. Ltd.2nd Floor, Cafeteria BlockAthulya Building, Infopark

Kusumagiri P.O, KochiTel: + 91 484 4234464

MWT Education Online Pvt. Ltd.2nd Floor, Cafeteria BlockAthulya Building, Infopark

Kusumagiri P.O, KochiTel: + 91 484 4234464

Contact Us

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