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Facebook, YouTube, Twitter Oh My! Understanding Philanthropy 2.0

Monica Hamburg - Twitter, Facebook & You Tube Oh My! Understanding Philanthropy 2.0

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The internet is a powerful way to get your message across to the right audience. Social media sites like YouTube, Twitter, Flickr, MySpace, and Facebook can help raise awareness for your cause, build a network of support, coordinate events and create change. We'll explore the Dos and Don'ts of social networking, as well as hear some inspiring examples of how other nonprofits have used social media to advance their cause & broadcast their message to the world.

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Page 1: Monica Hamburg - Twitter, Facebook & You Tube Oh My! Understanding Philanthropy 2.0

Facebook, YouTube, Twitter Oh My!

Understanding Philanthropy 2.0

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Social Media is NOT about the Technology

It’s about the people

Photo credit: left-hand

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What others say about you is more important than what you say about yourself

Photo credit: Stu Willis

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“As Tony [Hsieh, CEO of Zappos] says..."People don't relate to companies, they relate to people." This is important insight. You, the 57 year old CEO may not use social, but that doesn't mean that your customers don't use social. You are not your customer.”

- Bill Sweetman “10 Twitter Tips for Professionals” on One Degree

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POWER

Photo credit: Thomas Hawk

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• Friday, September 21, 2007

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Photo credit: Kris Krug

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Monday, September 24, 2007

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• Wednesday, September 26, 2007

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STORIES

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“Tell real stories in as many ways as possible including video, photos and through personal emails. Quotes from people benefiting from the project as well as people that have been to the community are important. There has to be a real connection to what the money is being raised for.”

Stories

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VIDEO

• Tell a story

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Photo credit: geishaboy500

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BLOGS

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BLOGS

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Blogs

• Current• Personal• 2-way communication

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Photo credit: topgold

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•But there’s also...

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VIDEOS

• Send a Message

• Encourage Action

• Educate/Raise Awareness

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“...to the extent people can’t solve a problem, they tend to ignore that problem”

- Tom Bowman of Bowman Design Group

Seed Magazine – “The Last Experiment”

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Photo credit: AJC1

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Message (from “Group”)

Update (from “Fan Page”)

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Photo credit: joomlatools

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You can:

• Mobilize

• Post information/links

• Make message searchable

• Learn

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[MONITORING & LISTENING]

Photo credit: Lan Bui

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Picture from Flickr

Video from YouTube

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CASE STUDIES

Photo credit: Sim Dawdler

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Kevan Gilbert, Project Coordinator of Creative Technologies at Union Gospel Mission:

1. Strong, Engaging Call to Action

2. Find Bloggers who are already Talking about you

3. Having a blog establishes that you speak the same language

4. Remember to tell stories

5. Understand that endorsement is stronger when coming from others

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Credit Slide Number

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Photo credit: Miss604

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Photo credit: Ling Chan

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Vancouver Opera

Credit Slide Number

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Responses

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Ling Chan, Social Media Manager, Vancouver Opera:

1. Ask: What is your purpose/goal?

2. Be Dedicated! Devote significant time to it (or find someone who can)

3. Combined several tools (Facebook, Twitter, Youtube, Blog, Bloggers, Flickr)

4. Identified the key influencers

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SAVE THE GREAT BEAR

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VIDEO

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SAVE THE GREAT BEAR

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From Darren Barefoot & Julie Szabo of Capulet – Advice:

1. Marry your online work with offline PR.

2. Don't rely on a single online tactic to get the job done.

3. Give yourself enough time to succeed. Many people think a few weeks is enough time to achieve campaign success.

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Photo credit: Ben Terrett

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Because it matters

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And Thank You

Thanks to the following people for their help:

• Kevan Gilbert of Union Gospel Mission • Ling Chan of the Vancouver Opera • Darren Barefoot & Julie Szabo of Capulet

Communications• Caroline MacGillivray of Beauty Night

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Find Articles, Notes & Resources

http://delicious.com/mhamburg/nonprofits

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More about Social Media Tools (including RSS, Wikis etc.) [INSERT]

Today

3:15 pm - 4:45 pm

Game On: An Interactive Session on Social Media

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More about Twitter:

Tomorrow

10:45 am – 12:15 pm

How Tweet It Is: Creating a Following on Twitter

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Contact Me

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Contact Me