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Mobile & Travel
Desmond Chong, Director, Business Development, Corporate Segments & Solutions
The Smartest FREE Travel Mobile Application
„ A smart mobile travel application for travellers
„ Access to the most current important flight details with automatic syncing for itinerary updates
„ Live flight notification alerts, and trip-specific messages
„ Organize all aspects of your trips in a single itinerary
Import Abacus Bookings into TripCase
Import PNR Add Events
Add Trip Events Alongside with Your Travel
One touch access to trip details
Beside Flight, Hotel and Car, you can now add to your itinerary: „ Activity „ Attraction „ Cruise „ Ferry „ Restaurants and Clubs „ Ground Transportation „ Meetings „ Rail Transportation
Access to the Most Current Trip Details
One single touch access to all trip events in a single itinerary
Trip Directions Between Every Trip Event
Turn-by-turn driving directions to events in your itinerary or other addresses
Works Even When You Are Offline On A Flight
View trip details in airplane mode when phone and wifi are disabled
Live Flight Status Updates/Notifications
Flight Departures Status and Gate Status Alerts
Push Alerts via SMS & Email Messaging
Let you know about critical changes to your trip even your TripCase app is not open
Trip Specific Messages
Receive trip specific messages before and during the trip
TripCase Travel Tools
Access all TripCase travel tools from one single screen
Publish to Social Networks
You get to choose what and when to publish: - Enable selected trips - Itinerary Import - Start of Trip - Return from Trip Note: TripCase will not disclose actual locations and other details from any itinerary
Larger devices like iPad & Galaxy will see more users
Do it differently. Build an experience.
Taking Advantage of Mobile Technology
„ Mobile is NOT Online ‟ Integrate Profile, Habits, Location, Context
„ Intermediaries likely to be winners ‟ Would you download apps from10 carriers, and 20
hotels?
„ Competition will arise not from Travel Industry
Technology & Value Creation
Before the Wheel, everyone walked everywhere
Then came the wheel Followed by the Carriage
Adopt to better serve customers
Myths about Technology & Productivity
„ Connected 24/7 is good for business „ Email is best. Use it for everything „ Everyone is as “geeky” as I am „ Paper & Pen are dead „ We got to have the latest technology
Parting Thoughts: 5 Letters
„S P O R T ‟ Strategy, Process, Organization, Resource, Technology
„ Role of Technology: ENABLE the strategy & model
„ Key is APPLICATION and adoption is derivative „ Organizational & Process changes must come
before technology implementation