Crisis As Opportunity

Florian Simonot - Grégoire Wallner - Romain Vinson

Millar’s Bank Ltd

Overview

- The problem occurs in the Millar’s Bank of Abu Dhabi

- The Headquarter of the company is in London

- The 3 characters are : • P. D. Smothers, bank manager, Millar’s

Bank, Abu Dhabi • Janet Marsh, new loan officer, Millar’s

Bank, Abu Dhabi• W. T. R. Duncan, Vice-President,

International Banking, Millar’s Bank, London

- We are in 1994

Overview

Overview

Overview

Dialogue Part. 2

Overview

Overview

Overview

Overview

Problem Statement

Marsh is struggling to keep her position in Millar’s bank in Abu Dhabi because of the strong tradition regarding woman in companies in this country.

Strengths & Weaknesses

Topic Strengths Weaknesses Communication - Good communication in the

office- Marsh cans argue with her

supervisor, Smothers.

Wrong communication between the head office and the office in Abu Dhabi.

Intercultural differences

- Very good acknowledgment of Marsh about Arab cultures (Reading, Writing, Speaking, culture).

- Evolution of the position of women' consideration in Arab Societies.

Troubles between Arab culture and the high position of a women in Emirates.

Strengths & Weaknesses

Topic Strengths Weaknesses Ethics

Hold a woman position in Emirates could be a strong symbol for the world and may make easier changes regarding women in this area of the world.

Ethic could go against the objectives of the firm (loss of customer)

Management Experience in loan' position for about 12 years in Arab countries Ability to drive operations in these countries.

Issues if Marsh has to help one person of her team with an Arabic' customer.

Solution 1 : Status Quo

Advantages Drawbacks

Highly qualified employee, had excellent results in Cairo and BeyrouthGoing with the transition that happened in Maghreb : Women as executives

A women as never been that high in the hierarchy in Millar's Bank Abu Dhabi.

Risks Costs

Going against tradition in those countries. Potential lose of client.

/

Solution 2 : Keeping Marsh For a test period

Advantages Drawbacks

Marsh would resign after 90 days if her work is not properly doneKeeping Marsh expertise in Abu Dhabi’ firmIf Marsh’s job is good Millars’ Bank would be the first one to employ a women at this job

Need somebody to have an overview of her acting, helping her in contact making

with clients

Risks Costs

/ Requires time of a manager to check her job

Solution 3 : Keep Marsh but hire a man for client relationship

Advantages Drawbacks

Keeping Marsh as an executive, no problem with client relationship

A good communication is necessary as they will occupy half of the same job

Risks Costs

Marsh could quit the job Hiring a second person for an executive job

Solution 4 : Get her to a lower job

Advantages Drawbacks

Keeping Marsh as a Millar's bank employeeNo customer relationship anymore (with a woman)

Loosing marsh expertise as she will be at a lower level

Risks Costs

Marsh could refuse the job Potential lost of clients

Solution 5 : Send her back to Cairo / Beirut with a higher job

Advantages Drawbacks

Keeping Marsh expertise in the company Finding someone qualified enough for the job in Abu DhabiSomeone outside from the company.

Risks Costs

By hiring an unknown person there is a risk of not meeting the expectations for this job

Hiring an external executive