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www.le.ac.uk/slchttp://tinyurl.com/uolpeer
Mentoring Skills
Korin GrantMarta Ulanicka
Alysoun Hancock
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Welcome!• 9.30 – 9.45 Welcome and ice-breaker• 9.45 - 11.00 Mentoring/Signposting• 11.00 - 11.15 Break• 11.15 - 12.30 Signposting/Mentoring• 12.30 - 13.00 Individual Departmental Session• 13.00 - 13.45 Lunch• 13.45 - 14.45 Cultural Diversity/ Employability• 14.45 - 15.00 Break• 15.00 - 16.00 Employability/ Cultural Diversity• 16.00 – 16.15 Final plenary / Evaluations
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Mentoring skills• What is a mentor?• Case studies and boundaries• What skills does a mentor need?• Active listening
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Mentoring skills• What is a mentor?• Case studies and boundaries• What skills does a mentor need?• Active listening
http://tinyurl.com/uolpeer
What is a mentor?
In your groups spend five minutes discussing and agreeing on a definition of a mentor.
You can start by trying to complete this sentence:The process of mentoring involves...
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Definitions of Mentoring
Mentoring is a process for the informal transmission of knowledge, social capital and the psychosocial support perceived by the recipient as relevant to work, career, or professional development.
Mentoring entails informal communication, usually face-to-face and during a sustained period of time, between a person who is perceived to have greater relevant knowledge, wisdom, or experience (the mentor) and a person who is perceived to have less (the mentee).
Source: Wikipedia
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Definitions of Mentoring
Mentoring is to support and encourage people to manage their own learning in order that they may maximise their potential, develop their skills, improve their performance and become the person they want to be.
Source: Eric Parsloe, The Oxford School of Coaching & Mentoringhttp://www.mentorset.org.uk/pages/mentoring.htm
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Mentoring skills• What is a mentor?• Case studies and boundaries• What skills does a mentor need?• Active listening
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As a group, take a look at the scenario on your table…
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A mentee splits up with their boyfriend/girlfriend…
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What we expect from you• Stay in contact• Regularly check your email and other agreed forms of contact• Turn up on time• Don’t give up on a mentee (but don’t harass them!)• Maintain personal and professional boundaries• Use appropriate clean language• Respect group members – don’t force them to do anything
they don’t want to do• Be aware of the limitation of your role
– If there are any questions you cannot answer refer your student to someone who can help.
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What we don’t expect from you• To become best friends (but you might!)• To solve your mentees’ personal/social problems• To put yourself in a situation where you feel uncomfortable• To look at, comment on or proofread your mentees’ work
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Mentoring skills• What is a mentor?• Case studies and boundaries• What skills does a mentor need?• Active listening
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What skills does a mentor need?
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In your groups spend ten minutes compiling a list of skills that an effective mentor will need.
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Self Awareness
Empathy
Active Listening Skills
Commitment/Responsibility
Time Management
Meeting Skills
Flexibility
Knowledge
Shared Experience
Communication Skills
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Mentoring skills• What is a mentor?• Case studies and boundaries• What skills does a mentor need?• Active listening
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There are three types of listening:
Peripheral Listening:This is done on a
subconscious level. For example, you may be in a busy restaurant talking to the people you are sitting with, while also picking up snippets of conversation
from another table.Active Listening:This is the type of
listening we should be doing. This involves
really concentrating on not only what is being
said but how and why it is being said.
Apparent Listening:This is the kind of
listening we do most of the time. We look as if we are listening
but in fact we are not really concentrating.
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Active Listening Activity• Speaker: Tell the listener something frustrating that happened
in the last week or so. For example, being stuck in traffic, difficulties with neighbours, or perhaps something to do with your exams!
• Listener: You are not allowed to say anything more than two or three syllables long to keep her/him continuing i.e. “uh-huh”, “really?”, “tell me more”…
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Why is active listening important?
• It will help create good relationships with the people you are listening to.• It means you don’t miss any important information.
Active listening is not easy! We are all guilty for switching off in conversations at some point. It is important that you concentrate on what someone is saying. Don’t try and formulate an answer while another person is speaking.
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Mentoring skills• What is a mentor?• Case studies and boundaries• What skills does a mentor need?• Active listening
Thank you for participating!
Tell us what you have found helpful or useful…
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Information and online training resources available at:
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