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PLANFrom To Activity09:30 10:00 Registration10:00 10:30 Introduction - Plan - Rules - Acquaintance10:30 11:20 What’s Meeting Facilitation?11:20 11:50 Facilitator’s Skills. Principles of Facilitation11:50 12:20 Case Study. Expected Result. Demo Session.12:20 12:40 Coffee break & Networking12:40 13:20 Results. Why do we need facilitation. Facilitator roles. Group dynamics13:20 13:50 Facilitators. Pitches. Team creation.13:50 14:30 Session 114:30 15:30 Lunch15:30 15:45 Content facilitation15:45 16:10 Presentations. Process feedback. 16:10 16:30 Meeting opening and Closing16:30 17:30 Session II (with Opening and Closing)17:30 17:50 Presentations. Process feedback. 17:50 18:10 Coffee break & Networking18:10 18:30 Non-Verbs Listening Skills. Questions. “You” and “I”18:30 19:30 Session III (Opening, Closing, Listening Skills)19:30 20:00 Closing session
WANTED 2 ASSISTANTSRecorder and Break Monitor
Venice Muscle Beach by Lin Mei (Creative Common license) Dark muscle woman by Rikard Elofsson (Creative Common license)
HOW WE WORK TODAY?• Use cellphones is the silent
mode
• Ask questions
• Write down your thoughts
• Share knowledge and ideas
• Speak using “I”
• Post results to Facebook Is Brainstorming the Enemy of Innovation? by Crispin Blackall (Creative Common license)
VADIM NAREYKO
• https://www.linkedin.com/in/nareyko
• https://www.facebook.com/vadim.nareyko
ACQUAINTANCE
• Stand up and work in pairs with a pen and a paper
• Find a person you don’t know or haven’t seen for a long time
• Ask questions and write down answers (q’s are on the next slide)
• When finish - give a paper to the trainer
Handshake by AK Rockefeller (Creative Common license)
QUESTIONS• What’s your name?
• Who are you?
• Why do you join this event?
• What’s the most important question you have (regarding the topic)?
• How this event may help in your life?
WHAT’S MANAGEMENT MASTERS SCHOOL?
• http://www.slideshare.net/nareyko
• https://www.youtube.com/user/ManagementMasters
• https://www.facebook.com/ManagementMasters/
WHAT’S MEETING FACILITATION?Vocabulary
Everybody is surrounded by many question marks!!! by ePi.Longo (Creative Common license)
– Meeting and Convention Planners. (2009, December 17). U.S. Bureau of Labor Statistics.
“A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as
sharing information or reaching agreement”
MEETING TYPES
• In groups (5 people) collect different meetings types
• Try to categorise results
• Post results to the Facebook group
• You have 15 minutesStructure by Herr Olsen (Creative Common license)
MEETING TYPES
Reason Members
Frequency
Specials
Kick offWork
Ad hocRetrospectiveInvestigative
Pre-Bid
BoardManagement
StaffTeam
One-time Recurring Series
Off-site Stand-up One-to-one
–Wikipedia
“Facilitation is any activity that makes tasks for others easy, or tasks that are assisted”
MEETING PROBLEMS
• In groups (6 people) collect standard meetings problems
• Try to categorise results
• Post results to the Facebook group
• You have 15 minutesNo problems by Eli Christman (Creative Common license)
FACILITATORA facilitator is an individual who enables groups and organizations to work more effectively; to collaborate and achieve synergy. She or he is a “content-neutral” party who by not taking sides or expressing or advocating a point of view during the meeting, can advocate for fair, open, and inclusive procedures to accomplish the group’s work.
Sam Kaner, Facilitator's Guide to Participatory Decision-Making
HOW FACILITATION DIFFERS?Facilitation Skills for Team Leaders
Donald Hackett, Charles L. Martin
Difference by Alper Çuğun (Creative Common license)
Training Presenting Facilitation
Participants are present to learn
Audience is present to receive prepared
remarks
Participants are members of teams whose mission is to recommend quality
improvement
Objectives are based upon learning
Objectives are based on what is to me
communicated (inform, sell, motivate, describe)
Objectives are based on process improvements
Instructor asks questions to evaluate learning
Presenter primarily answers rather than asks
questions
Questions are used to develop individual
involvement
FACILITATOR’S SKILLSWho is facilitator?
IMG_1606 by MAZA FIGHT (Creative Common license)
FACILITATOR SKILLS
1. Write down 5 skills of facilitator
2. Do 5 times:
1. Rise your hand and find another person with risen hand
2. Exchange your ideasWriting by jeffrey james pacres (Creative Common license)
FACILITATOR’S SKILLSFacilitation Skills for Team Leaders
Donald Hackett, Charles L. Martin• Planning for a team meeting
• Knowing how to ask questions
• Being an active listener
• Knowing how to use flip chart
• Remaining neutral on content issues
• Encouraging open communication
• Encouraging team problem-solving and decision-making
• Knowing how to lead using problem-solving tools
• Sensitive to capturing and maintaining documentation
• Maintaining team focus
• Giving verbal and written feedback
• Developing a culture of teamwork
• Tolerating and smoothing conflict
MMS PLAN 2016• 12+ events
• Each event has separate Organiser
• 6+ events in other cities or in country side (i.e. camping, “MMS Base”, “Naroch”, “4-days”)
• Trainers and Organiser work for free
• Accommodation of Trainers and Organiser are covered by members or partners
• Next Event: 20 Feb
RELAX AND NETWORKCoffee break
&Preparation
Relax by Stefano Fulgoni (Creative Common license)
WHY DO WE NEED FACILITATION?What’s the the main issue?
Why not by Peter Reed (Creative Common license)
WHAT DO YOU LIKE TO EAT ON BREAKFAST?
A. Fried Eggs
B. Omelette
C. Porridge
D. Yogurt
E. Sausages
F. Sandwich
G. Nothing
FACILITATOR ROLESGREAT MEETINGS! GREAT RESULTSDEE KELSEY AND PAM PLUMB
• Facilitator
• Facilitator/Expert
• Facilitator/Leader
• Facilitator/Member
• Recorder
• Time Keeper
• Break Monitor
FORMING
This characterizes the time when a group is first coming together, or when new members are joining the group
FACILITATOR’S TASK: The task of the facilitator in this stage is to assess what group forming work needs to be done, and then to structure an appropriate opening so that people can feel safe, legitimized, valued and have a sanctioned way to get a feel for one another
FORMING FACILITATION• planning introductions and orientation
• reviewing the “road map” (desired outcomes and agenda)
• using warm up activities
• inviting expressions of expectations
• establishing ground rules
• agreeing upon decision-making methods
STORMING
Storming is the stage where members are concerned about control, power and influence
FACILITATOR’S TASK: The task of the facilitator in this stage is to assess and name the specific storming issues of the group, and guide and model good conflict resolution process
STORMING FACILITATION• remember you are not the target
• serve as a mirror to the group
• separate the problem from the person
• acknowledge, then deal with or defer any concerns
• enforce the ground rules
• be assertive in your role as process expert
NORMING
Norming is the stage in which group members move toward inter- dependence
FACILITATOR’S TASK: The task of the facilitator is to support the group’s functioning
NORMING FACILITATION
• mirror and record norms that are emerging
• affirm the group’s cohesiveness and the work it has taken to get there
• affirm the positive value of expressing differences
• guide the group through collaborative negotiation
• provide opportunities for the group to enjoy its connectedness
PERFORMING
Performing is the stage where the group is working collaboratively and is highly productive
PERFORMING FACILITATION
• offer effective processes for getting the task accomplished
• format the work in a way that is useful to the group
• affirm the good work of the group
• stay out of the way when not needed
WHO WILL FACILITATE TODAY?Facilitators
May 12, 1939 LOUIS ZAMPERINI by The Happy Rower (Creative Common license)
HOW WE CHOOSE
• In groups by 4 everybody answers “why can I be a facilitator?”
• Then everybody rank inside the group
• Then groups are changing
LEADERS SPEECHES1-minute speech
Speech by Christian Pierret (Creative Common license)
PITCHES
• “Event Leaders” do 1-minute pitches
• Make notes (what’s good / what can be improved)
• After all pitches leaders create teams
LUNCH1 hour
Lunch time is coming... by Theophilos Papadopoulos (Creative Common license)
PRESENTING RESULTSWhat was achieved?
Presents for All by Kris Mouser-Brown (Creative Common license)
MEETING OPENINGSteps and Techniques
open by velkr0 (Creative Common license)
MEETING OPENING
• Purpose, Outcome and Agenda
• Ground Rules
• Decision Making Methods
• Parking Lot
• Next Step Chart
MEETING CLOSINGSteps and Techniques
Closed Sign in Yellowstone by Bryan Mills (Creative Common license)
MEETING CLOSING
• Review Agreements and Decisions
• Identify Next Steps
• Check the Parking Lot
• Evaluate the meeting
• Consider Personal Closure
SESSION II• Plan Events:
• Topic
• Format
• Marketing
• Logistics
• Opening
• Closing
• Time keeper
• Recorder
PRESENTING RESULTSWhat was achieved?
27/365 Present - Regalo by Helena Eriksson (Creative Common license)
“YOU” AND “I”• "You" messages remove the ownership for behaviour
from the person speaking and label the receiver instead of describing the thoughts, needs or feelings of the speaker
• "I" messages promote positive communication, which in turn fosters effective interpersonal relationships. They promote ownership by the speaker of his needs, wants, and feelings, rather than a projection onto the listener
QUESTIONS
• Direct questions
• Open-ended questions
• Repetition
• Summary
• Redirectingquestions by Andrew Steele (Creative Common license)
SESSION II• Plan Events:
• Topic
• Format
• Marketing
• Logistics
• Opening
• Closing
• Time keeper
• Recorder
THANK YOU AND GOOD LUCKVadim Nareyko
Team rider by Sunova Surfboards (Creative Common license)