MCHE Open Forum 2013 - Translating strategy into change at London Metropolitan University

‘Managing change in higher education’ (MCHE)Open Forum 5th July 2013

Translating strategy into change at

London Metropolitan UniversityChristopher Sarchet, Programme Manager, Strategic

Programme Office

London Metropolitan University

• Founder institutions date back to 1848 and1896 • 2012 ten years old – merger of LGU and UNL• 25,000 students*• Student population – multi cultural• 2000 staff – multi cultural• City and North London campuses – Global capital

city• Research focus• 2002 Strategic Plan


• 2010 new Vice Chancellor and new strategic plan• July 2012 • November 2012• Strategic Plan 2013 to 2015• Programme of projects 2010 to 2013• Review of Process to date• Future – Programme of Projects


• Review of Undergraduate Education

• Review of Postgraduate Education and Research

• Governance Review

• Business Process Review

• Estates Review

• Effectiveness of staff reward structures

• Academic structure review

• Partnership and Community and Employer Engagement reviews

Drivers for change at London Met

• Merger• Student Funding debacles• High student non completion rates• Low student satisfaction• New Strategic Plan• Browne Review and new fee regime• Changing configurations of demand

Change methodology

• Requirements

• Options

• Strategic Programme Office

• Documentation

• Higher education culture and change methodologies

Process

• PRINCE 2 ‘lite’

• Tools

• Communication Strategy

• Project Board and terms of reference

• Working methods

Review of progress and process

• Key Recommendations• Portfolio• Curriculum• Champion of Affordable Quality Education• Process adopted after review• Communication strategy

Communications

London Metropolitan University is to cut hundreds of courses, in a bid for financial sustainability in a "much more competitive environment" when fees are increased in England next year.

– BBC news

Communications

Communications

Following a meeting to discuss the fight against cuts at London Metropolitan University, sixty students have occupied the Graduate Centre in protest at the cuts.-SaveLondonMetUniversity.blogspot.co.uk

Communications Review

Media attention April/May 2011

• 61% neutral

• 20% negative

• 19% positive

Key word : “cuts”

Project Managers lessons

Managing change in HE • HE culture• Change methodology• Complexity

Communication v consultation

Strong character(s) and perseverance

It is never 100% over.....or successful!

Future – programme of projects

• New Strategic Plan• Reviews of implementation of recommendations• New Strategies and Projects• 2015 to 2020• Other projects as they arise...


Questions and contact information

Christopher Sarchet at [email protected]