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© SUGIHARTO, SH.MM GICI Business School
ON E-COMMERCE
© SUGIHARTO, SH.MM GICI Business School
© SUGIHARTO, SH.MM GICI Business School
Note: Internet marketing is a growing business mainly because more and more people use the
internet every day. Popular search engines such as Google and Yahoo have been able to capitalize
on this new wave of advertising
© SUGIHARTO, SH.MM GICI Business School
© SUGIHARTO, SH.MM GICI Business School
Typically defined as a name,
logo or symbol that helps one
identify a company’s products
or services
ONLINE BRANDING
Customers’ experience can be
considered part of its brand
Includes the value of tangible and
intangible items, such as a brand
and its monetary value over time,
customer perceptions and customer
loyalty to a company and its
products or services
Internet-only businesses must develop a
brand that customers trust and value
Brand uniformity will increase brand
recognition
© SUGIHARTO, SH.MM GICI Business School
ONLINE BRANDING
© SUGIHARTO, SH.MM GICI Business School
ONLINE BRANDING
© SUGIHARTO, SH.MM GICI Business School
Building Brand
online
© SUGIHARTO, SH.MM GICI Business School
Evaluating Online
Effectiveness
Four stages of establishing
customer-based brand equity
© SUGIHARTO, SH.MM GICI Business School
Branding by domain name
Reinforce branding
Build traffic
Anticipate consumer
behavior and mistakes
Memorability matters / simplicity counts
© SUGIHARTO, SH.MM GICI Business School
Branding by domain name
© SUGIHARTO, SH.MM GICI Business School
Multiple brands
Efficient use of resources
Lower cost of product
introductions, brand extensions
Focus on key users
Avoids confusion
Dominance in product category
Reduces or minimizes channel
conflict
Traffic steered to single page
Authority status of site through
shared in-bound links Easier
user tracking
Focused content Simplified
imagery, Better measurement of
brand-specific campaigns
Complicates content choice
Potential navigation problems
Difficult to measure advertising
effectiveness per individual
brand
Hinders cross-selling
opportunities “Content fatigue”
reduces likelihood of frequent
customer visits
Branding
advantages
Online
advantages
Online
challenges
URL choices unilever.com, pantene.commaspion.com, virgin.com
© SUGIHARTO, SH.MM GICI Business School
SEARCH ENGINE
S E OOPTIMIZATION
Presented by SUGIHARTO, SH. MM
© SUGIHARTO, SH.MM GICI Business School
DefinitionsSEO
(SEO) is designing, writing, and HTML-coding a Web site to
maximize the chance its pages will appear at the top of spider-based search engine results for selected keywords and phrases
Organic Listings: Listings that search
engines do not sell (unlike paid listings)
© SUGIHARTO, SH.MM GICI Business School
S E OMaking your website Search
Engine Friendly
On page SEO
Keyword dense, unique
content
Semantically structured
page lay-outs
Increasing your sites
popularity
Anchor text back links
from various sources
© SUGIHARTO, SH.MM GICI Business School
Natural
berbayar
berbayar
S E O SEARCH ENGINE Optimization
© SUGIHARTO, SH.MM GICI Business School
S E O … is NOT Paid Advertising
“Search Engine
Optimization” – seeks to
influence rankings in the
“natural” (a.k.a. “organic”,
a.k.a. “algorithmic”) search
results
#Pay Per Click (PPC) – paid search
advertising on a pay-per-click basis. The
more you pay, the higher your placement.
Stop paying = stop receiving traffic.
© SUGIHARTO, SH.MM GICI Business School
S E O Sell more products and services
Drive targeted traffic
Users actively looking for
your products / services
Passive sales technique
Google your company name
Highlight successes
Why do you need SEO?
Manage your brand’s online
reputation
Push down reputation issues
Search ranking » more site visitors
Internet users tend not to click
through
© SUGIHARTO, SH.MM GICI Business School
S E O6 times more effective than a banner ad
Delivers qualified leads
80% of Internet user sessions begin at
the search engines
55% of online purchases are made on
sites found through search engine
listings
Why do you need SEO?
© SUGIHARTO, SH.MM GICI Business School
S E OHow do you SEO a
website?
On page SEO
Text not Images
META data – title and description
unique and fresh content
regularly added, Tells the SE’s
what you want to be ranked for
Off page SEO
Create links
Publish new product / service
information, update contents
© SUGIHARTO, SH.MM GICI Business School
S E OHow do you SEO a
website?
Off page SEO
Link Building
Keyword as the Anchor text –
Link Building
Creating artificial popularity
through links and bookmarks
Not all types of links are equal
The Risk of Link building is
ranking drop
© SUGIHARTO, SH.MM GICI Business School
S E OThe Best Form of
MarketingA user does a search for “product a”
User is specifically looking for “product a”
Your website in their eye shot at the right time
Passive Sales Technique
You site is accessible at the point of purchase
Defining Success
(Context) of s e o
Search friendly
High ranking
Terms and conditions set
by search engines (Google,
Yahoo, MSN Search)
Site must satisfy the needs
of visitors
Persuasive
Profitable for site owner
© SUGIHARTO, SH.MM GICI Business School
S E OHow Search Engines
Works
Gather Content
Crawler or spider moves
recursively downloading
content
Builds sophisticate index
Individual web searches run
against index
Results are retrieved and
ordered -
PageRank & Relevance
© SUGIHARTO, SH.MM GICI Business School
S E OGoogle Search Placement
Placement:
importance and relevance
PageRank (importance)
Counts links
Weight links
Query matching (relevance)
sophisticated text-matching
techniques
examines all aspects of the
page's content (and the content
of the pages linking to it)
© SUGIHARTO, SH.MM GICI Business School
THANK YOU FOR LISTENING
Online MARKETING
SEARCH ENGINE OPTIMIZATION
E-Commerce
Presented by
Sugiharto
STIE GICI Business School
December 2013
Background image provide by
slide Factory
Closing theme by Josh Groban
‘Brave’
Presentation created by
@Hotslides
© MCX 2013