MISPresentationBy,Vishnu V SS3 MBA

MANAGEMENT INFORMATION SYSTEMS IN DHL

• DHL Worldwide Express is the global market leader of the international air express industry.

• DHL is the pioneering in the industry since 1969.

• The DHL network links over 120,000 destinations in more than 220 countries and territories, and employs 71,000 people.

DHL installs Network Management System to track network failures

• strengthen the internal network for data transfer and e-mail movement around the world

• transfer of shipment details to its various offices in the world

• monitor the failures in the network.

Order Management System

• The Order Management System (OMS) tracks a shipper's or consignee's order number through the entire supply chain.

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Transport Management System

• The Transport Management System (TMS) starts with planning the optimal transport modes and schedules, manages the execution and tracks shipments throughout the supply chain.

Exception Reporting

• Exception Management identifies where and when deviations to schedule take place in the Supply Chain, reporting alerts to their customers.

Warehouse Management System

• WMS manages all critical processes in the warehouse

• Repository for historical data relating to products, orders and shipments.

Data Worldwide Express

DHL Web Shipping

• Get the latest service bulletins and customs information

• Book collections and track shipments on-line• Access shipment records for 99 days• Alert recipients and other interested parties

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