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Low Cost/No Cost Marketing to International Graduate Students (IGS) Julie Vorholt-Alcorn Study Oregon Spring Seminar April 19, 2007

Low Cost and No Cost Marketing to International Graduate Students

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Low Cost/No Cost Marketing to International Graduate Students (IGS)

Julie Vorholt-Alcorn

Study Oregon Spring Seminar

April 19, 2007

Getting to know you

Major points Applying to GS Maximizing your marketing dollars Marketing collateral that worked - and

why Hearing from IGS Learning from the experience

Reflecting on applying to graduate school

My experience of applying to graduate school

Compared to an IGS

similarities

differences

First week on the job The new Enrollment Manager

1. Increase enrollment or else!

2. Increase the percentage of IGS

. . . on a decreased budget

. . . with no program-specific catalog or other (major) publication

First year on the job

Maximize every opportunity to its fullest.

Strategically pursue increased numbers without decreasing the quality of students.

Second year on the job

1 full-time Enrollment Manager

+ 1 full-time Career Services Director

________________________________

1 full-time Director of Enrollment Management and Career Services

My Focus

Reach the IGS. Communicate. Connect.

GOAL: Find the IGS who were the best matches for my program.

What would you do? Take 2-3 minutes and place yourself in

my situation. With a limited budget, where would you place your marketing dollars?

Make a list of possibilities. Then prioritize them into 3 categories:

1) must do, 2) should do, 3) would be nice to do.

Maximizing your marketing dollars

Focus: the Internet

Rationale: free, fast, effective

Students’ Comfort Level: high

Advertising GOAL: promoting the name of the

school and its programs Hit or miss with the audience & yield Print Electronic/Internet Included multilingual/bilingual ads

Marketing collateral, defined “collection of media used to support the sales of

a product or service”

Stage: “prospective purchaser has been identified and sales staff are making contact with them”

Wikipedia, April 2007

Marketing collateral that worked

E-mails

Website

Print Publications

E-mails Generic

Faux Personalized

Personalized

E-mails, personalized Alumni in their home country Other IGS studying at MIIS, from the

same home country GS at MIIS Professor in the program (sparingly!)

Website Easier to use with links Added new sections Bulked up key sections Recognized students for work More frequent updates to “News” Included “last updated” date

Print publications Made inexpensive, informative

brochures that could be attached to e-mails (stop-gap measure)

Wrote and published a Career Management brochure

Lobbied to put more information online, even if it was in a print publication

Marketing collateral that workedTargeted groups -e.g., Special scholarship consideration

Signs/handouts promoting the scholarshipLetters in other languagesEncouraged to share with others

Connecting with influencers

Thank you letters to recommenders

Distributing information packets to (prospective) employers

Identifying more “key” contacts

Piggybacking Colleagues’ international trips Faculty members’ conference

presentations Students’ conference presentations Alumni representation Vacations Freebies at conferences

Evolution Job tenure increased, travel time decreased, effort to have others represent us

globally increased

Hearing from IGS What matters in the INQUIRY phase

Accreditation, ranking of the school

TOEFL score

Money, financial consideration

Specific degree program

Living environment: safety, social life

Location --- Study Oregon!

IGS and phases Inquirer Applicant Admitted, not yielded Yielded, not arrived Arrived, not matriculated Matriculated, searching for prospective

students

IGS say … What matters in EVERY phase

Responses

speed, quality (accuracy, detail),

friendliness

Having a contact, a connection

Learning from the experience

The power of teamwork - campus’ elevator pitch

Thinking about “success”

Influenced by outside forces

Thank you!

Julie Vorholt-Alcorn, M.A.

[email protected]

phone: (503) 768-7331

[email protected]