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Looking For a Security System? How to Choose a Company

That Goes Beyond the Sale

Whether you’re looking to

protect your home or business

with a security system, it is

essential not to rush any big

decisions, (such as what

company to give your business

to), without doing plenty of

research. Because it is your

family, your livelihood, or both

that you’re looking to protect,

you’ll no doubt want to do business with the best possible security company in

order to keep your residential or commercial property safe and sound. Here are a

few questions to ask in order to choose a high-quality, well-respected security

system company that goes beyond the sale for you and your loved ones.

1) What is the company’s reputation? In order to choose the perfect security

system for you, you must first take a look at how other consumers have

fared. Online reviews are a great way to keep up with how a company is

treating their customers. Websites such as Angie’s List and Yelp can often

give you a clear picture of how effective a company’s security systems are,

what their general price range is, and how their customer service is. It is

important to remember that one bad review out of dozens of good ones

(and vice versa) does not necessarily mean anything significant—take in all

the reviews with a grain of salt and pay attention to a majority of opinion,

not the one or two outliers.

2) Does the company have the proper credentials? This is a very important

question to ask—you should absolutely ensure the company you are looking

at is up-to-date with all necessary licenses. For example, is the company’s

monitoring station certified by the CSAA (Central Station Alarm Association)

and the UL (Underwriters Laboratory)? Check to see if the company

outsources its monitoring station or if it is owned by the company as well,

University Lock & Security | (480) 966-4505 | http://ulssecurity.com

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and don’t be reluctant to ask about the station’s monitoring standards and

performance.

3) Does the company have the time and resources to best serve you? Pay

close attention to all the interactions you have with any potential security

system company—do they give you the time and attentiveness you

deserve, or are you rushed into a sale before you are able to tell them what

you want?

You should look for a company that gives careful consultation and takes into

account both your security needs and your budget. Make sure you feel

comfortable with the company before you make any commitments.