Introduction to the Company

Live Q&A Session 5 with Rohit Agarwal, Head of Finance, UpGrad

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Agenda for the session

What is KPI?

Developing KPI’s for your Startup

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Open Q&A3

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What are Key Performance Indicators?

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Goal specific Metric

Key Indicator

Can be – In raw numbers Measure of Progress change % etc.

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5 SMART Conditions to Select a Good KPI

Relevant

Measurable

Achievable

Time Phased

Specific

“What you measure is what you get.” (Kaplan and Norton, 1992)

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Agenda for the session

What is KPI

Developing KPI’s for your Startup

1

2

Open Q&A3

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Designing effective KPIs

Set Your Business Objectives or “Goals”

Identify the Critical success

factors to achieve those

Goals

Use the distribution of each metric to identify which are both robust (reliable) and sensitive (move with changes)

Settle on ideally one KPI per success factor, or if necessary a handful.

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Balanced Scorecard – A renowned strategy management tool

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Agenda for the session

What is KPI

KPI’s to track business health

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Open Q&A3

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Open Q&A

Write Your Queries in the Chat Window