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LESSONS-LEARNED FROM EMBEDDING DESIGN INTO A DEVELOPMENTAL EVALUATION: CHI YAN LAM, PHD(C), CE AEA2015. FRIDAY, NOVEMBER 13, 2015 (8:00AM-9:30AM) SESSION 1414: DESIGN THINKING FOR EXEMPLARY EVALUATION: THREE EXAMPLES OF DESIGN FOR EVALUATION AND ORGANIZATIONAL LEARNING THE SIGNIFICANCE OF POWER, OWNERSHIP, AND ORGANIZATIONAL CULTURE

Lessons-learned from embedding design into a developmental evaluation: The significance of power, ownership and organizational culture

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L E S S O N S - L E A R N E D F R O M E M B E D D I N G D E S I G N I N T O A D E V E L O P M E N T A L E V A L U A T I O N :

C H I Y A N L A M , P H D ( C ) , C EA E A 2 0 1 5 . F R I D A Y , N O V E M B E R 1 3 , 2 0 1 5 ( 8 : 0 0 A M - 9 : 3 0 A M )S E S S I O N 1 4 1 4 : D E S I G N T H I N K I N G F O R E X E M P L A R Y E V A L U A T I O N : T H R E E E X A M P L E S O F D E S I G N F O R E V A L U A T I O N A N D O R G A N I Z A T I O N A L L E A R N I N G

T H E S I G N I F I C A N C E O F P O W E R , O W N E R S H I P , A N D O R G A N I Z A T I O N A L C U L T U R E

E V A L U A T I O N & D E S I G N

Summative Evaluation

Formative "Evaluation"

Developmental Evaluation

•  Program Development: ongoing shaping and re-shaping of a program in response to emerging evidence

•  Developmental Evaluation (Patton, 1994)

(Patton, 2011)

•  DE is laden with conceptual and practical challenges. (Not a criticism of the approach, but an indication of its complexity). !

•  What questions do you actually ask in a developmental evaluation?!

Developmental Evaluation

T H E D E V E L O P M E N T A L E V A L U A T I O N C A S E

•  Faculty of Education

•  Graduate-level Diploma and Professional Masters in Education

•  To support the conceptualization, planning, and ‘decision-making’

T A S K F O R C E

a program “in theory” a program “in action”

H O W M I G H T W E … D E V E L O P A P R O G R A M T H A T S U P P O R T S N O V I C E E D U C A T O R S I N E M B R A C I N G P R O F E S S I O N A L I N Q U I R Y T H R O U G H T E C H N O L O G Y ?

a program in theory a program in action

I N C O N V E N T I O N A L P L A N N I N G T E R M S …

I N A D E S I G N F R A M E …H O W M I G H T W E …

C O U R S E W O R K W H A T D O W E T E A C H ? W H A T

A R E T H E L E A R N I N G O U T O C M E S ?

C O N S T R U C T M E A N I N G F U L L E A R N I N G E X P E R I E N C E S

T H A T E N G A G E O U R L E A R N E R S I N K N O W L E D G E

C O N S T R U C T I O N ?

L E A R N I N G M A N A G E M E N T S Y S T E M

W H I C H S Y S T E M D O W E A D O P T ?

L E V E R A G E T H E F U N C T I O N A L I T Y O F L M S A N D E X T E R N A L T O O L S T O E N A B L E

P A R T I C U L A R K I N D S O F L E A R N I N G ?

M A R K E T I N GW H A T C H A N N E L S A N D T O O L S

D O W E U S E T O S E L L T H E P R O G R A M ?

B E S T H E L P P O T E N T I A L S T U D E N T S L E A R N A B O U T T H E

F E A T U R E S A N D V A L U E O F O U R P R O G R A M ?

M A R K E T SW H O D O W E T A R G E T ? W H O

W O U L D ‘ B U Y ’ T H I S ?

I D E N T I F Y P R O G R A M U S E R S W H O C O U L D B E N E F I T F R O M

T H I S ?

U S E R - C E N T E R E D P E R S P E C T I V E

T H I N K C R E A T I V E L Y

P R O D U C T I V E P R O B L E M A T I Z I N G

U S E R - C E N T E R E D P E R S P E C T I V E

T H I N K C R E A T I V E L Y

P R O D U C T I V E P R O B L E M A T I Z I N G

R E A L I T Y -T E S T

H O L D O U R I D E A S L I G H T L Y

P O W E R •  Design-informed DE requires buy-in from leaders.

•  necessitates participation from all levels

•  the role of an evaluator, is sometimes, to rebalance and shift the power

O W N E R -S H I P

•  investment in the design/development process means that staff can feels strongly about the ideas

•  when the idea doesn’t work in reality, it can be difficult to accept

•  speaking truth requires a delicate touch

O R G A N I -Z A T I O N A L C U L T U R E

•  Attention to process is not enough.

•  Structure matters

•  Traditional structure:

•  budgeting

•  committee

•  cross-functional team

•  Consider “intrapreneurship"

•  flexibility to pivot and change ideas

•  resource to test and fail.

•  permission to fail

Q U E S T I O N S ?