Learning Technologies 2014 Online leadership academies - 5 key

lessons for creating a complete learning journey

 

Lisa Minogue-White, WillowDNA

Clive Shepherd (taken from Clive On Learning blog)

“Knowledge may be a pre-requisite to the exploration of ideas, but it won't take you all the way there.

Ideas are key principles which underpin your decision making. It is not enough to

know about ideas; before you can put them into practice you have to believe them too…”

“…we see the shift from push to pull,

from courses to resources”

A complex subject needs ‘chunking’ up to make

learning objectives achievable

An integrated approach to make learning

accessible

Construction of a learning scaffold Voices from within the company

A growing knowledge base derived from application of skills

delivering the kind of transformational skills a good quality leadership development programme should target can’t be done in 2 day workshops and a workbook to complete back in the office.

1. LEARNING DESIGNSuccess factors

Complex skills need time…something conventional leadership academies struggled to sustain

brain dump vs brain evolution

Learning path design methodologyAccess• Gentle but interesting introduction to the online learning experience• Motivation through comfort with the online environment

Socialisation• Creating a sense of ‘learning community’ through early opportunities to interact

with other learners.• Activities encourage dialogue and sense of group experience

Formal Learning Experiences• Asynchronous and real time activities• Learners require two types of interaction: interaction with the content and

interaction with people

Knowledge construction• Taking the concepts from formal materials and interaction with others to create

their own learning.• Achieved through application of learning in the workplace, discussion and joint

knowledge development.Development• Learners actively contribute to their own learning and that of the group. • They build on ideas explored through the learning path and can adapt them to

meet the individual needs of their context

1 Day Classroom Event

E-Learning Module 1

OnlineDiagnostic WebinarE-Learning

Module Assignment Feedback Discussion

2-3 Months

2-3 Weeks

1 day

Classroom Learning

E-Learning 1.0

E-Learning 2.0

E-Learning Module 2 Online Test

Self directed Learning

Learning timeframes...

Tim

elin

e to

Maste

ry

Telefonica O2

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2. CONTEXTSuccess factors

“”Our motto - context is King

The learning platform was credited for its supporting role in

improving the network’s capability and helping implement Initiative’s

culture – Fast, Brave, Decisive and Simple.

3. THE COMMUNITYSuccess factors

characteristics of a successful community... a strong common purpose

trust and openness

minimal hierarchy

intense knowledge sharing

social activity is the oil in the community machine

where communities add business value subject area experts from many different

functions or business units collaborating to solve problems or to assess new ideas

bringing together all those involved in

delivering a major business process

embedding a centrally driven programme or change into business units

Takeaways

19

4. FACILITATIONSuccess factors

a tutor, facilitator, course support, coachwhoever they are or whatever you call them, someone who cares makes a huge difference

the timeline of facilitation...

providing additional

information & provocation

broadcasting or

directing

hosting a knowledge generating community

short term

long term

“”With the support of e-learning and Matrix community, they have seen noticeable

improvement in the quality and speed of the work the local markets submit during the pitches

and everyday work. Initiative has recently won a global media contract for an e-commerce giant

with an estimated global ad spending of $500 million.

The learning platform was credited for its supporting role in

improving the network’s capability and helping implement Initiative’s

culture – Fast, Brave, Decisive and Simple.

“Previously, people rarely talked about Matrix. Now there is dialogue every day.

Understanding how learning works and placing the learning within

the community has made such a difference.”

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5. THE TECHNOLOGYSuccess factors

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Creating the journey

•Formal learning scaffold

•Practical assignments

•Social learning

Institute of Practitioners In Advertising

Scenarios •Practice before application

•A place to experiment with new concepts

BPP University College

Time to mastery = technology enabled learning journey

Choose wisely •Context, flexibility, effectiveness and total cost of ownership = multi channel delivery

•Complex subjects are never addressed though one medium (think learning cycle)

•Credibility, buy in and applicability of learning needs voices of experience, not over engineered content

 

FINAL THOUGHTSSuccess factors

31

Communities are essential where learning needs

are complex and the environment changes rapidly

The authentic voice of experience facilitates buy in and application of learning

A learning scaffold enables learners to build the

knowledge and confidence to build their own insights and models of learning

Someone needs to care about learners and the

community – effective informal learning doesn’t

happen by accident!

Make your case and prove effectiveness through

engaging with the community and where social learning is happening, it’s where you’ll find the best stories.

ConsultancyContent

Platforms

Mobilise the right mix