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1 Lean- Insight.com Lean Six Sigma Black Belt Training Part 2 Training Location : Bangalore / Bengaluru Welcome

Lean Six Sigma Black Belt Training Part 2

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Page 1: Lean Six Sigma Black Belt Training Part 2

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Lean-Insight.com

Lean Six Sigma Black Belt Training

Part 2Training Location: Bangalore / Bengaluru

Welcome

Page 2: Lean Six Sigma Black Belt Training Part 2

Black Belt projects can save 4.5%-7% of the annual revenue! 2014 Study

GE-$147 billion

Hindustan Unilever- 51.32

billion euros

Biocon $250 million

Google-$50.18 billion

Pepsi co-$65.49 billion

Cognizant, TCS and Infosys

$24.35 billion

$352 billion

5.25% of $352 billion

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‘Six Sigma revolution’

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What is Six Sigma?

“Sigma” is a letter from the Greek Alphabet

One Hour Of Unsafe Drinking Water Every MonthTwo Unsafe Plane Landings Per Day At O’Hare International Airport In Chicago16,000 Pieces Of Mail Lost By The U.S. Postal Service Every Hour500 Incorrect Surgical Operations Each Week50 Newborn Babies Dropped At Birth By Doctors Each Day22,000 Checks Deducted From The Wrong Bank Accounts Each Hour32,000 Missed Heartbeats Per Person, Per Year

If 99.9% is a good Quality : Then even in a country like USA, it Would Have…

Which one is good : 60%, 80%, 90%, 95%, 99%,

99.9% Correct

“Sigma” is a letter from the Greek Alphabet

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What is Six Sigma?

Six Sigma thinking: All processes can be Defined, Measured, Analyzed, and Improved and Controlled(phases of Six Sigma). Collection of above phases is popularly known as DMAIC. Any process has inputs (x),and delivers outputs (y). Controlling inputs will control output. This is y=f(x) thinking.

Process: Systematic Approach to improving processes and thereby Reducing Defects which affect What is Important to the Customer & To the Business

Six Sigma as set of tools: Contains qualitative and quantitative tools which Six Sigma practitioners use todrive improvements. Examples include Control charts, FMEA, process mapping, etc.

Metric: Six Sigma Quality means 3.4 defects in 1 million opportunities or a process with 99.99966% RolledThroughput Yield.

Six Sigma: It is the standard deviation of a process metric

Sigma Defects Per Million Success Rate Type of Organization6s 3.4 99.99% World Class5s 233 99.97% Competitive Class4s 6210 99.37% Competitive Class3s 66807 93.31% Average Class2s 3,08,537 69.14% Below Average Class

1s 697,672 30.23% Bad Class

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Meaning of Six Sigma?

• The term “sigma” is used to designate the distribution or spread about themean (average) of any process or procedure.

• For a process, the sigma capability (z-value) is a metric that indicates how wellthat process is performing. The higher the sigma capability, the better. Sigmacapability measures the capability of the process to produce defect-freeoutputs. A defect is anything that results in customer dissatisfaction.

What is it based on?Customer .....Anyone Who ReceivesProduct, Service, or Information

Opportunity .....Every Chance to Do SomethingEither “Right” or “Wrong”

Successes Vs. Defects .....Every Result of an Opportunity Either Meetsthe Customer Specification or it Doesn’t

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Goal of Six Sigma & Strategy

Six Sigma Strategy

• Know What’s Important to the Customer• Reduce Defects• Reduce Variation• Center Around Target

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Six Sigma Y= f(x) thinking

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Role & Responsibility

Black Belt: -SSBB Stands for Six Sigma Black Belt Black Belts are empowered with advanced statistical know-how and can help Six Sigma Green Belts in completing Six Sigma and Lean projects SS Black Belts are empowered to complete full-scale Enterprise wide projects resulting in financialbenefits worth $200,000 upwards yearly to the organization as tangible benefitsSS Black Belts are full time roles & act as a Leader for Green Belt Provide technical expertise to Green Belts when needed Ensure communication is maintained in a typical Lean Six Sigma top down approachValidate and setup necessary Measurement systems and KPIs (Key Performance Indicators

Master Black Belt – Master Black Belts are Six Sigma Quality experts that are responsible for thestrategic deployment of Six Sigma resources within an organization. Master Black Belt mainresponsibilities include training and mentoring BBs and GBs; selection, execution and support of SixSigma projects. Black belts usually report into a Master Black Belt.

Champion – A member from the leadership team who reviews the progress of projects that he/shechampions. The champion is also responsible for supporting the project and help it overcome anychallenges

Sponsor – Usually the process owner of the process on which a project is being done, he/sheprovides the necessary resources for execution of the project

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Lean-Insight.comIf you are looking for Lean Six Sigma (Black Belt) training in Bangalore along with certification visit: http://lean-insight.com/six-sigma-training-bangalore/