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Knowledge-based Authoring
Author: Seite 1 Dr. Patrick Blum
Welcome
Stand: 13.05.2012
Knowledge-based Authoring
Author: Seite 2 Dr. Patrick Blum
Knowledge-based Authoring
of Learning and Training Media ICELW 2012, NY, USA
Patrick Blum
Knowledge-based Authoring
Author: Seite 3 Dr. Patrick Blum
inside Business Group
Business activities
• Full Service Provider in
Corporate Learning
• Insurance and Finance Industries
• Performance Support,
e-Learning and Blended Learning
based on Knowledge Management
Consulting, Conceptual Design,
Realization, Integration, Marketing,
Controlling
All from one source!
Knowledge-based Authoring
Author: Seite 4 Dr. Patrick Blum
Corporate Learning
Indicators and Scenarios
• Support of the
daily Work
• Task-oriented
• Process-oriented
• Based on Key Performance Indicators
• Based on Business Indicators
• Legal and
Regulatory Changes
• Changes in Products
• Changes in Systems
• Changes in Procedure and Methodology
• Personnel Developement
• Career and Succession Planung
• Reintegration
Performance-induced
Learning
Change-induced
Learning
Life-cycle-oriented
Learning
Situational
Workplace Learning
Knowledge-based Authoring
Author: Seite 5 Dr. Patrick Blum
Corporate Learning
Lew Platt (Former CEO of HewlettPackard)
„If HP knew what HP knows, we
would be three times as profitable“
Knowledge-based Authoring
Author: Seite 6 Dr. Patrick Blum
Corporate Learning
Media Produktion and Knowledge Management
• What kind of learning and training media do you use?
• How many authoring systems do you use to produce your media?
• How do you publish your learning and training media?
• Do you know what knowledge is inside the media you produce?
Knowledge-based Authoring
Author: Seite 7 Dr. Patrick Blum
Web Based Training
(WBT)
Web Based Training
(WBT)
Authoring of Learning and Training Media
Classic Approach
Compendium
(C)
Web Based Training
(WBT)
Metadata:
- Topic (Liability Insurance)
- Modul (Cover for pharmacists )
- Keywords (…)
Knowledge-based Authoring
Author: Seite 8 Dr. Patrick Blum
Web Based Training
(WBT)
Web Based Training
(WBT)
Authoring of Learning and Training Media
Classic Approach
Compendium
(C)
Web Based Training
(WBT)
Metadata:
- Topic (Property Insurance)
- Modul (Cover)
- Keywords (…)
Knowledge-based Authoring
Author: Seite 9 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea
Metadata:
- Topic (Liability Insurance)
- Modul (Cover for pharmacists )
- Keywords (…)
Metadata:
- Type (Sales Approach)
- Keywords (…)
Sales Approach
Example
Legal Text
Tip
Compendium
Web Based Training
Knowledge-based Authoring
Author: Seite 10 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea
Metadaten:
- Type (Instruction)
- Keywords (…)
Sales Approach
Example
Legal Text
Tip
Metadata:
- Topic (Property Insurance)
- Modul (Cover)
- Keywords (…)
Instruction
Legal Text
Compendium
Web Based Training
Knowledge-based Authoring
Author: Seite 11 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea
Sales Approach
Example
Legal Text
Tip
Instruction
Legal Text
Compendium
Web Based Training
Seminar Guide
Example
Excercise
Question
Trainer Information
Excercise
Process
Product Info
Policy Condition
Any Learning + Training Media
Knowledge Base
Knowledge-based Authoring
Author: Seite 12 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea
Knowledge Base
• Semantic described Content
• Explicit Knowledge
Compendium Seminar Guide
Question
Trainer Information
Produkt Info
Policy Condition
Any Learning + Training Media
Knowledge-based Authoring
Author: Seite 13 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea – Search
Knowledge Base
Result Search
Knowledge-based Authoring
Author: Seite 14 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea – Maintainance and Actualization
Knowledge Base
C Compendium
HO Handout
SG Seminar
Guide
Maintain
Knowledge-based Authoring
Author: Seite 15 Dr. Patrick Blum
Knowledge-based Authoring
Basic Idea - Reusability
Knowledge Base
New
Media
Definition
Knowledge-based Authoring
Author: Seite 16 Dr. Patrick Blum
Knowledge-based Authoring
Distribution
Trainer-
Cockpit
Embedded
Services
Online
HTML-/
SCORM-
Version
scireWorx 3.0
Mobile
Services
1 2 3 4 5 6
Knowledge Base
• Semantic described Content
• Explicit Knowledge
Knowledge-based Authoring
Author: Seite 17 Dr. Patrick Blum
Knowledge-based Authoring
Distribution
scireWorx Application A Application B Clix moodle
scireWorx Package
individual Paket
individual Paket
SCORM Paket
SCORM Paket
...
Knowledge Base
• Semantic described Content
• Explicit Knowledge
1 2 3 4 5
Knowledge-based Authoring
Author: Seite 18 Dr. Patrick Blum
Knowledge-based Authoring
Actualization
Global
Compendium
Training A
Training B
Selected Content
Automatically
Update
Manuallly
Update Seminar Guide
TA Liability M01
Excer-
cise1
Excer-
cise 2
Slide1
Slide 2
Auto
matic
ally
Update
Compendium
TB Liability M02
Seminar Guide
TB Liability M02
Excer-
cise 1 Excer-
cise 2
Slide 1
Slide 2
Compendium
TA Liability M01
Knowledge-based Authoring
Author: Seite 19 Dr. Patrick Blum
Knowledge-based Authoring
Actualization
Training
Special Insurance Agency
100% Basic Training
85% Expert Training
Training B
Liability
Module 12
Compendium
Update 06/2012
Version 1.6
Training A
Liability
Module 03
Compendium
Update 06/2012
Version 1.6
Introduction to Liability
Quali 1: Introduction to
Liability
Automatically exchange
of meta data in reused
media during actualization
Knowledge-based Authoring
Author: Seite 20 Dr. Patrick Blum
Knowledge-based Authoring
Actualization
Training A
Selected Content
Training B
Selected Content
Compendium
TA Liability M01
Seminar Guide
TA Liability M01
Seminarleitfaden
TB Liability M02
Automatically
Update
Automatically
Update
Manually
Update
Excer-
cise 1
Excer-
cise 2
Slide1
Slide 2
Slide1
Auto
matic
ally
Update
Slide 2
Global
Compendium
Excer-
cise 3
Excer-
cise 2
Excer-
cise 1
Compendium
TB Liability M02
Knowledge-based Authoring
Author: Seite 21 Dr. Patrick Blum
Konzept
Vorteile durch den Einsatz von wissensbasierten Lern- und Schulungsmedien
• All knowledge resources are managed in a single knowledge base.
• The maintenance of knowledge is carried out centrally.
• A uniformly high quality level is guaranteed.
• Old knowledge can be updated quickly and in a resource-saving manner.
• New knowledge is integrated easily and immediately.
• Cost for maintenance and change only in one central department.
• Knowledge resources can be rearranged in learning and training medie
as often as one likes – target group-, recipient-related and topic-specific.
• Learning and training media can be distributet to any target system
(LMS like Clix or moodle, Mobile App, scireWorx etc.)
Knowledge-based Authoring
Author: Seite 22 Dr. Patrick Blum
Thank you
Knowledge-based Authoring
Author: Seite 23 Dr. Patrick Blum
The contents published in this presentation (e.g. texts, pictures, films and graphics) including all images are
protected by copyright. Any form of use beyond the scope of copyright law without the consent of the
companies concerned is illegal and liable to prosecution.
No part of the contents published may be photocopied or reproduced in any other form, or transmitted or
translated into machine-readable language without prior written consent.