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Joint Information Systems Committee Sustaining Business Intelligence After the programme Myles Danson Steve Bailey Teresa Tocewicz Andy Stewart Stuart Bolton David Price

JISC Beyond the Business Intelligence Programme

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Final event of the JISC Business Intelligence Programme with 8 UK Universities discussing their experiences of developing BI capability

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Page 1: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

Sustaining Business IntelligenceAfter the programme

Myles DansonSteve BaileyTeresa TocewiczAndy StewartStuart BoltonDavid Price

Page 2: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

10.30 – 10.35 WelcomeIntroductions and Housekeeping

Myles Danson

Page 3: JISC Beyond the Business Intelligence Programme

Objectives

To reflect on the successes of the programme

To consider what challenges remain & explore strategies for dealing with them

In particular to consider what the projects and JISC can continue to do outside of the BI project to sustain momentum, both for their individual projects (moving from ‘project’ status to ‘business change’)and for BI as an agenda across the sector

Page 4: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

10.35 – 10.45 The Journey So FarWhere have we come from?

Myles Danson

Page 5: JISC Beyond the Business Intelligence Programme

September 2010

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A Call for Projects

Total funds of £500,000 are available for demonstrator projects of up to £50,000 each. It is expected that projects will run for eighteen months as this is considered to be the minimum time required to demonstrate measurable change.

Projects are considered to be demonstrators in that they will deliver in situ, validated innovations in information/data and process management contributing to more effective BI with the aim of achieving a demonstrably positive effect on strategic decision making and the subsequent achievement of business goals.

The demonstrators will inform and inspire other institutions to apply similar innovations for this purpose. The demonstrator projects will also deliver a concise case study report to a common template agreed with the JISC infoNet support projects

Projects should include evidence of the current maturity level in the chosen data subject categories, predict the final maturity level to be achieved and, throughout the project, benchmark against the following JISC infoNet BI Maturity conceptual framework levels

Both internal and external data sources should be identified and a rational for inclusion provided

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Maturity Level Quiz

Prizes for each maturity level identified 1 - 6

Page 8: JISC Beyond the Business Intelligence Programme

Maturity Level Quiz

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Commenting on the 6 BI implementation issues

Process improvement

System implementation / development

Change management

Data usage

Data definition and management

Maturity exemplars

Page 10: JISC Beyond the Business Intelligence Programme

Projects Appointed

Bedfordshire – student data

Bolton – staff data

UCLAN – all data topics

Durham – benchmarking

UEL – Student Data, Performance Measurement and Management, Finance and Costing, Strategic Planning, Staff Data, Benchmarking and Marketing

Glasgow – research

Huddersfield – research

Liverpool – all data topics

Manchester – estates

OU – student data

Sheffield – student data

Page 11: JISC Beyond the Business Intelligence Programme

04/09/2023 | slide 11

Programme Design

Page 12: JISC Beyond the Business Intelligence Programme

Programme Level Outputs Emerge

BI InfoKit V1 & Survey Results

Briefing papers BI: Monitoring Performance and Planning ImprovementDevelop BI to improve your strategic planning                                        

Analytics Recon; Skills & Practice, Professional practice, Legal and ethical, Teaching and learning, Landscape and Trends, Research management, Institutional Concerns, Analytics anthropology, Analytical tools, infrastructure, service and data providers

BI InfoKit V2 and Webinar(s)

Page 13: JISC Beyond the Business Intelligence Programme

Project Outputs Emerge

Case Studies

Impact Assessment

Programme Evaluation

Completion Report

Financial Report

Videos

Page 14: JISC Beyond the Business Intelligence Programme

The day ahead

Interactive and participatory

Identify successes and problem areas remaining

Solve some of the snags

Discuss how you might achieve business change

Discuss how we all might work together post funding

Help JISC to achieve sector level impact

Page 15: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

10.45 – 11.30 H Form ExerciseReflections on the BI Programme

Steve Bailey

Page 16: JISC Beyond the Business Intelligence Programme

Reflections on the BI Programme

In table groups each group to reflect on their experience of participating in the BI programme and to:

– identify successes

– identify unresolved issues and challenges for your institutions with regards to progressing BI maturity

– Suggest potential solutions which may help to overcome issues & challenges, or build upon successes

45 minutes

Page 17: JISC Beyond the Business Intelligence Programme

Exercise 1 – H-Form

?

BI projects

Page 18: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

11.30 – 12.00 Break, H Form Review and VoteVote for preferred solutions

Steve Bailey

Each have 6 voting dots. Read the ideas from each group. Allocate: • 3 dots to the idea you think has most potential • 2 dots to the next best idea• 1 dot to your 3rd choice

Page 19: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

12.00 – 12.20 Plenary DiscussionIdentify main successes and challenges

Steve Bailey

Page 20: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

12.20 – 13.00 Exercise 2Refining solutions

Steve Bailey

Page 21: JISC Beyond the Business Intelligence Programme

Refining Solutions

Each group to be allocated one of the most popular potential solutions to consider in more detail. In particular to define:

– What a solution might look like

– Who could help progress it

– How it might be progressed

– What role JISC might best play (not just grant allocation!...)

– What success might look like

Feel free to suggest more than one ‘route’ if you like

40 minutes

Page 22: JISC Beyond the Business Intelligence Programme

Exercise 2 – Refining solutions

Options What Who How JISC’s role Measures of success

Option 1

Option 2

etc…

Page 23: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

14.15 – 15.15 What next for JISC and BI?

Myles DansonSteve Bailey

Page 24: JISC Beyond the Business Intelligence Programme

JISC EA Road to Value

Explorer: researching, investigating EA, identifying potential change projects, developing a case

Adopter: planning, orienting, engaging with colleagues, designing a live project

Implementer: initial project under way, with training and support

Achiever: First results, impact and value evident - may be hard to quantify at this stage

Practitioner: EA is an established professional approach for strategic change and development

Page 25: JISC Beyond the Business Intelligence Programme

JISC Emerging Practices Initiative

Identifies related artifacts

Builds a curriculum

Offers a range of delivery methods

Page 26: JISC Beyond the Business Intelligence Programme

Emerging Practices Initiative For BI

Group discussions (20 minutes)

What might a JEPI curriculum for BI look like?

Which of the following delivery modes would be suitable?

– Webinars

– Action learning sets

– Face to face events and workshops

– Online discussions

– Blogs

– Social networks

Who should we be targeting: both institutional staff and national representative associations?

Page 27: JISC Beyond the Business Intelligence Programme

Moving from Project to Business Change

JISC Strategic ICT Toolkithttp://www.jiscinfonet.ac.uk/strategy/ict/

– organisations that deploy techniques to achieve stronger engagement with the strategic technology agenda are substantially more successful in delivering against their corporate goals

04/09/2023 | slide 27

Page 28: JISC Beyond the Business Intelligence Programme

SICT Diagram

04/09/2023 | slide 28

Page 29: JISC Beyond the Business Intelligence Programme

UCLAN Diagram

04/09/2023 | slide 29

Page 30: JISC Beyond the Business Intelligence Programme

What Next

JISC to consider building a EPI for a BI SICT Enabler

EPI for BI providing mechanism for projects to continue BI work

Projects to consider SICT with Senior Managers

SICT to demonstrate your strengths in BI and help with business change

SICT to demonstrate JISC opportunities elsewhere

04/09/2023 | slide 30

Page 31: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

15.00 – 15.15 Plenary and Feedback

Myles DansonSteve BaileyStuart BoltonDavid Price

Page 32: JISC Beyond the Business Intelligence Programme

Plenary Discussion, Evaluation and Close

How did we do?

Objectives

– To reflect on the successes of the programme

– To consider what challenges remain & explore strategies for dealing with them

– In particular to consider what the projects and JISC can continue to do outside of the BI project to sustain momentum, both for their individual projects (moving from ‘project’ status to ‘business change’)and for BI as an agenda across the sector

Event evaluation form

Page 33: JISC Beyond the Business Intelligence Programme

Joint Information Systems Committee

Thank You!

Wishing you all a safe journey home and a successful embedding of your project work so far!

Page 34: JISC Beyond the Business Intelligence Programme

© HEFCE 2012

The Higher Education Funding Council for England,

on behalf of JISC, permits reuse of this presentation

and its contents under the terms of the Creative Commons

Attribution-Non-Commercial-No Derivative Works 2.0 UK

England & Wales Licence.

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