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GAJAH ANNUAL REPORT 2015 | 1
IT Professionals -
Transform your Company and Career using Advanced Business and Interpersonal SkillsPresented by Eric Bloom
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Emotional Intelligence
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Emotional Intelligence
SelfAwareness
SocialAwareness
SelfManagement
RelationshipManagement
Competency Framework
• Emotional self-awareness
• Emotional self-control
• Adaptability• Achievement• Positive Outlook
• Empathy• Organizational Awareness
• Inspiring leadership• Conflict management
• Teamwork and collaboration
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93% of IT professionals cite improved business skills as critical to their success
28% of IT professionals expect to take business skills training in the year ahead
What this means for you You will have a step up on 65% (93% - 28%) of your peers by taking soft skills and
business related classes
Did you know?
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Business transformation Technology trends and business impact Understanding the business context Conducting business analysis for value Financial considerations of technology solutions Managing technology solution adoption and
implementation Communication and influence
7 Important Areas of Study
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Business Transformation is the process of redesigning business processes and entire business models based on the use of digital technology
Understand IT’s role in the Business Transformation process
Facilitate is momentum
Understand how you can professionally profit by it
7 Important Areas of Study 1. Why Understand Business Transformation?
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Technology Trends They drive our future technical direction Your technology skills have a two year half-life Allows you to show thought leadership within your company Make good buying decisions based on future knowledge Provide thought leadership
Business Impact Same as points as #1
7 Important Areas of Study 2. Why Understand Technology Trends & Business Impact?
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They drive our future profession Movement from IT to BT
No technology projects, only business projects requiring technology
IT leaders must be strong business executives, with an understanding of IT
Business users require it Provides insights into business risks, value and CSFs Enhances your ability to serve your internal business community Positions you for future professional growth
7 Important Areas of Study 3. Why Understand Business Context?
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Manage your project stakeholders
Gain an understanding of user needs and business requirements
Assess the viability of potential technical options from a business perspective
Speak with business users about benefits, not features
Business users don’t want technology, they want solutions to their problems
7 Important Areas of Study 4. Why Learn About Business Analysis for Value?
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7 Important Areas of Study
Compare the ROI of various potential technical options
Maximize your budget to your advantage
Gain an understanding of Technology Licensing
Budgeting is an important data management skill
5. Why Understand Financial Considerations of Technical Solutions?
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7 Important Areas of Study
Enhance your project management skills
Expand your vendor management skills
6. Why Manage Technology Solution Adoption & Implementation?
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7 Important Areas of Study
Expand your leadership skills
Enhance skills to lead without authority
Increase your ability to present technical solutions to IT and business management
Increases probability that your projects will be approved
Promotional growth and future promotion
7. Why Learn About Communication and Influence?
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What does this mean for you regarding employment opportunities?
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Example Job Postings
….makes recommendations to customers based on a thorough understanding of cost/benefit alternatives with broad implications for IS. Applies technical skills independently, as a resource and consultant to other IS associates.
Responsible for the following major activities: Practical system design and delivery skills as well as excellent interpersonal skills Validates business requirements for application vertical projects and enhancements Translates business requirements to technical design. Includes infrastructure components for system, security, application, data and
integration domains Translates business req’t technical infrastructure solutions to support enterprise applications Collaborates with Application Vertical teams, Enterprise & Project Architects on solutions Creates and owns BluePrint Artifact: Infrastructure Design Document (IDD) Supports Project Delivery including POC and Project WBS planning, Enhancement and Project estimation, Specification of Infrastructure
Environments, and technical scope definition Communicates with peers, team members, business units and IS managers to resolve issues 2+ years of experience designing infrastructure for multi-platform enterprise-wide applications Experience with UNIX, Linux…. Bus. Intelligence, Big Data, Cloud infrastructure, Storage, Network Oracle Stack expertise…. 8 + years sys admin experience. Mainframe, UNIX, Windows, AS400, Database, Storage, Business Intelligence, Cloud Infrastructure or
Network technologies
Infrastructure Architect
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Example Job Postings
Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions.
Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading
services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena.
Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities.
Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed
and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions.
Cloud Systems Engineer or Architect
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How do you gain these knowledge and skills?
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Business transformation
Technology trends and business impact
Understanding the business context
Conducting business analysis for value
Financial considerations of technology solutions
Managing technology solution adoption and implementation
Communication and influence
Cisco Building Business Specialist Skills (BTBBSS)Class info
How You Can Gain This Knowledge
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Three days in length
Virtual instructor-led class dates:
Mar 21 – 23, 2016
April 18 – 20, 2016
May 2 – 4, 2016
Cisco Building Business Specialist Skills (BTBBSS)Class info
How You Can Gain This Knowledge
BTBBSS Training is Like Drinking from a Fire Hose
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But It’s Worth It!
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Join our Loyalty Program!
Fast Lane Receive Prizes and Other Offers…
Check out our current promotions!
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THANK YOU