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- Internal -
IS/DPP Baseline Training
E-learning – Part 7 – Incidents
2- Internal - Page
The Last Resort
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An incident
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Attentive colleague
5- Internal - Page
HELPDESK
Attentive colleague
6- Internal - Page
ISO
DPO
HELPDESK
DPO = Data Protection OfficerISO = Information Security Officer
Attentive colleague
7- Internal - Page
ISO
DPO
HELPDESK
DPO = Data Protection OfficerISO = Information Security Officer
Attentive colleague
8- Internal - Page
ISO
DPO
Escalate?
- Public Relations?- Management ?- Risk?- Complaints?- …HELPDESK
DPO = Data Protection OfficerISO = Information Security Officer
Attentive colleague
9- Internal - Page
ISO
DPO
Escalate?
- Public Relations?- Management ?- Risk?- Complaints?- …HELPDESK
DPO = Data Protection OfficerISO = Information Security Officer
Attentive colleague
10- Internal - Page
HELPDESK
Attentive colleague
11- Internal - Page
Behind the Curtains
There is an emergency and business continuity procedure for high impact incidents.
There are applications in place to detect and, if possible, stop SPAM, malware, attacks on our servers and our
websites, …
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And if it happens…
13- Internal - Page
Key Takeaways
Be wary of incidents, try to avoid them.
Identify incidents even from others.
Notify incidents To the person involved To the helpdesk (and if need be to the ISO)
30 sec IS/DPP survival kit
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