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2010 ALA Annual Conference LITA BIGWIG Social Software Showcase June 28, 2010. Washington D.C. Information Overload & Personal Information Management

Information Overload & Personal Information Management

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2010 ALA Annual Conference.Presentation forLITA BIGWIG Social Software Showcase. June 28, 2010. Washington D.C.

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Page 1: Information Overload & Personal Information Management

2010 ALA Annual Conference

LITA BIGWIG Social Software Showcase

June 28, 2010. Washington D.C.

Information Overload &

Personal Information Management

Page 2: Information Overload & Personal Information Management

@bohyunkim – Twitter

bohyun.kim [at] fiu.edu –E-mail

Bohyunkim.net - Website

Bohyun Kim

Page 3: Information Overload & Personal Information Management

How is you work-day spent?

Page 4: Information Overload & Personal Information Management

E-MailPhone

MailboxBlogs

Reports, Documents, Quotes …IM

Web Memos, Notebook, Print-outs…

CalendarSmartPhone

Twitter

Page 5: Information Overload & Personal Information Management

Being Busy ≠

Productive / Efficient

Page 6: Information Overload & Personal Information Management

Getting into the position to work

≠ Getting Work Done

Page 7: Information Overload & Personal Information Management

Define Information Overload

Page 8: Information Overload & Personal Information Management

Information 0verload

Deterioration ofdecision-making & productivity

due toIPR > IPC (working memory)

or,a resulting psychological state

Page 9: Information Overload & Personal Information Management

Stress

Anxiety

Confusion

Being Overwhelmed

Being Unable to Concentrate

Page 10: Information Overload & Personal Information Management

Why should libraries care about

information overload ?

Page 11: Information Overload & Personal Information Management

Information overload is

the everyday reality of library users seeking information

for decision-making /research.

Page 12: Information Overload & Personal Information Management

21,500,000 results from Google

1,110 matching items from the library catalog

372 Records found in a database

10 page double-space paper

Page 13: Information Overload & Personal Information Management

Literature SearchReading them allMaking a memo

Going back to sources – which file? which paper?Looking for ideas among different memos

Different versions of draftsE-mails with an editor

Correspondence with a publishersBibliographies

Revisions

Scholarly publication

Page 14: Information Overload & Personal Information Management

Libraries tend to focus on…

Page 15: Information Overload & Personal Information Management

Problem has changed…

Page 16: Information Overload & Personal Information Management

The traditional approach focuses on

casting a wide net &

narrowing down toquality information

But what about

information fatigue?

Page 17: Information Overload & Personal Information Management

Information Fatigue&

Satisficing

Page 18: Information Overload & Personal Information Management

Abundance of information +

Too many devices, systems, tools, formats,

communication channels +

Information fragmentation+

Constant interruption =

Loss of Control

Page 19: Information Overload & Personal Information Management

What can you do?

What can a library do?

Page 20: Information Overload & Personal Information Management

5 Factors in Info Overload

Page 21: Information Overload & Personal Information Management

Information

Technology

Organization Design

Task/Process

Person

Page 22: Information Overload & Personal Information Management

File or Pile?

Organize by what scheme?

How to find & re-find?

Keep or Weed?

Gather again or Re-use?

Perso

nal E

nvi

ron

me

nt

Page 23: Information Overload & Personal Information Management

Information

Technology

Organization Design

Task/Process

PersonYo

u

Page 24: Information Overload & Personal Information Management

Information

Technology

Organization Design

Task/Process

PersonYo

u

Lib

rary

Page 25: Information Overload & Personal Information Management

Systems that do not speak to each other&

Tools that lack good search-find function/organization

scheme make

information management extremely challenging

Page 26: Information Overload & Personal Information Management

How do library systems measure up?

Page 27: Information Overload & Personal Information Management

Do the library systems facilitate or hamper

users completing a project?

Do they make users efficient and productive

or frustrated and slow them down?

Page 28: Information Overload & Personal Information Management

One-Time Access and Use of Information

vs.

Life Cycle of Information

Page 29: Information Overload & Personal Information Management

Are we, libraries, satisficing?

Page 30: Information Overload & Personal Information Management

Thank you!