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2010 ALA Annual Conference.Presentation forLITA BIGWIG Social Software Showcase. June 28, 2010. Washington D.C.
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2010 ALA Annual Conference
LITA BIGWIG Social Software Showcase
June 28, 2010. Washington D.C.
Information Overload &
Personal Information Management
@bohyunkim – Twitter
bohyun.kim [at] fiu.edu –E-mail
Bohyunkim.net - Website
Bohyun Kim
How is you work-day spent?
E-MailPhone
MailboxBlogs
Reports, Documents, Quotes …IM
Web Memos, Notebook, Print-outs…
CalendarSmartPhone
Being Busy ≠
Productive / Efficient
Getting into the position to work
≠ Getting Work Done
Define Information Overload
Information 0verload
Deterioration ofdecision-making & productivity
due toIPR > IPC (working memory)
or,a resulting psychological state
Stress
Anxiety
Confusion
Being Overwhelmed
Being Unable to Concentrate
Why should libraries care about
information overload ?
Information overload is
the everyday reality of library users seeking information
for decision-making /research.
21,500,000 results from Google
1,110 matching items from the library catalog
372 Records found in a database
10 page double-space paper
Literature SearchReading them allMaking a memo
Going back to sources – which file? which paper?Looking for ideas among different memos
Different versions of draftsE-mails with an editor
Correspondence with a publishersBibliographies
Revisions
Scholarly publication
Libraries tend to focus on…
Problem has changed…
The traditional approach focuses on
casting a wide net &
narrowing down toquality information
But what about
information fatigue?
Information Fatigue&
Satisficing
Abundance of information +
Too many devices, systems, tools, formats,
communication channels +
Information fragmentation+
Constant interruption =
Loss of Control
What can you do?
What can a library do?
5 Factors in Info Overload
Information
Technology
Organization Design
Task/Process
Person
File or Pile?
Organize by what scheme?
How to find & re-find?
Keep or Weed?
Gather again or Re-use?
Perso
nal E
nvi
ron
me
nt
Information
Technology
Organization Design
Task/Process
PersonYo
u
Information
Technology
Organization Design
Task/Process
PersonYo
u
Lib
rary
Systems that do not speak to each other&
Tools that lack good search-find function/organization
scheme make
information management extremely challenging
How do library systems measure up?
Do the library systems facilitate or hamper
users completing a project?
Do they make users efficient and productive
or frustrated and slow them down?
One-Time Access and Use of Information
vs.
Life Cycle of Information
Are we, libraries, satisficing?
Thank you!